I had no idea how to resolve my issue, it took me 5 minutes to explain my problem, they requested to hang up so im not kept waiting on the phone and within 5 minutes i had confirmatio via email an... Toon meer
Bedrijf heeft geantwoord
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I had no idea how to resolve my issue, it took me 5 minutes to explain my problem, they requested to hang up so im not kept waiting on the phone and within 5 minutes i had confirmatio via email an... Toon meer
Bedrijf heeft geantwoord
Not being a technical type,I had trouble logging into my account,an email asking for advice was soon returned and a phone call from Ovidiu,who patiently talked me through it,step by step... Excellent... Toon meer
Bedrijf heeft geantwoord
The operator, Ovidiu was incredibly polite. On both the occasions in which I spoke with him, he was able to satisfy my query, and more importantly make a decision regarding my account that left me mos... Toon meer
Bedrijf heeft geantwoord
I had some issues getting my charts on MT5 up to date. The Service from the support team has been great, they got back to me really quickly with all my queries and finally Ovidiu helped me by reset... Toon meer
Bedrijf heeft geantwoord
Choose Intertrader to trade thousands of markets via MetaTrader 5 & MetaTrader 4, one of the world’s most popular multi-asset trading platforms. We offer commission-free spread betting and CFD trading with low dealing spreads on global stock indices, individual shares, major, minor and exotic forex, energies, metals and other popular commodities. Support your trading decisions with powerful market analysis tools, fully integrated with our custom MT5 & MT4 web platform. Driven by innovative machine-learning algorithms, our tools give you actionable market intelligence. Trade with confidence knowing your funds are secure. The segregation of client money from the firm's money does not protect the client if the bank that holds the client money bank account goes into administration. This is where your funds would be repaid up to €20,000 under the GICS. Intertrader is a trading name of Alvar Financial Services Limited. Alvar Financial Services Limited is authorised and regulated by the Gibraltar Financial Services Commission, ref FSC1108MIF, and is subject to limited regulation with the Financial Conduct Authority in the United Kingdom, ref 597312. Registered address: 851 Europort, Gibraltar, GX11 1AA. Spread betting and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 70% of retail investor accounts lose money when trading these products with this provider. You should consider whether you understand how these products work and whether you can afford to take the high risk of losing your money.
10 Lower Thames Street, EC3R 6AF, London, Verenigd Koninkrijk
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A huge thank you to Ovidiu at InterTrader for helping me today. I was really concerned because I had deposited money but couldn’t access the correct account or see the funds through SmartCharts.
Ovidiu immediately put my mind at ease. He quickly located my original account, identified that the email address had been entered incorrectly, and clearly explained what needed to happen next. He then liaised with SmartCharts to get everything linked correctly and, just as promised, called me back once it had all been sorted.
He was such a lovely person to deal with — friendly, patient, reassuring, knowledgeable and extremely efficient. What impressed me most was that he took ownership of the problem and followed it through from start to finish. My account is now fully connected and everything is working perfectly.
Fantastic customer service and a real credit to InterTrader. Thank you, Ovidiu!

Antwoord van Intertrader
Account closure
I was helped by Ovidiu Caibar to close my Account after I had been assisted to withdraw my balance back to my own bank
The attention given to the closure was quick and efficient.A solution was found to an issue and customer service was excellent from the team especially Jason and Ovidiu.

Antwoord van Intertrader
Ovidiu was very professional, i felt very comfortable speaking with him and this was reassuring.

Antwoord van Intertrader
Amazing customer service and commitment to detail.

Antwoord van Intertrader
i AM COMPUTER Illiterate so when I phoned intrader and spoke to Jason he went through the process of registering and then explained how to with drw and submit funds good job = we will see if it worked in a few days when the funds land in my account

Antwoord van Intertrader
The customer service person was very helpful and patient with and guided me through the process 0f withdrawing money.

Antwoord van Intertrader
Brilliant experience from start to finish. Ovidiu went out of his way to ensure that I had everything I needed and kept me updated throughout. He was patient, friendly, and clearly cared about getting things right. I left feeling valued as a customer.
Highly recommended.

Antwoord van Intertrader
i was help by mr savass

Antwoord van Intertrader
Jason Panayiotou was very proffesional patient and effective soring my issue. He managed to check and correct loggin in problem in the matter of few minutes.

Antwoord van Intertrader
Jason was extremely helpful, very patient and polite.

Antwoord van Intertrader
Great Customer services. Just how it meant to be. Perfect, to the point and very helpful. Ovidiu (Customer representative) helped me efficiently and resolved my issue within minutes. Well done

Antwoord van Intertrader
I made a request to withdraw funds from my account and this was handled by Ovidiu in a professional and friendly manner. Albeit it stated to allow up to 3 days for the funds to appear in my account they arrived within a couple of hours. Thank you.

Antwoord van Intertrader
Very happy with the prompt customer service and clarity Intertrader offer, you leave an email and someone will call you back before you even get the email reply. Ovidiu Was extremely helpful and I’m very happy with the help and information I received when I needed it. Inter trader and Ava Trade are trusted brokers no doubt about it.

Antwoord van Intertrader
I have always found that Intertrader will lift the phone help and guide you through any process. They are patient and understand that not everyone is from a IT back Ground. There is some security checks to go through before entering any process and you can ask question to confirm their details.
Thank your Intertrader

Antwoord van Intertrader
Support was really quick and resolved my Mt5 query really quickly . Good start Thank you to Savvas from CustomerService for quick resolution.

Antwoord van Intertrader
Ho aperto un conto un paio di mesi fa facendo un deposito, dopo 2 mesi ho realizzato un profitto di 2.500 euro così decido di fare un primo prelievo di 250 euro, ed ecco qui la sorpresa, account mt4 chiuso, account al sito di intertrade bloccato, non posso più neanche accedere. Si sono tenuti i profitti che ho fatto dicendomi che ho usato tecniche di treding non consentite come usare software ecc. preciso che opero in scalping, ma da quando in qua un broker ti dà un divieto di operare con un Expert advisor??! Alla fine della storia li sto denunciando al (FCA) - (FOS) e GIBRALTAR FINANCIAL SERVICES COMMISSION (GFSC). Speriamo prendano provvedimenti. UN MIO CONSIGLIO, STATE LONTANI DA QUESTO BROKER.

Antwoord van Intertrader
Trado con Intertrader da mesi e mi sto trovando molto bene. Anche quando ho avuto qualche problemino in supporto clienti, in particolare il signor Savvas, è stato molto gentile e celere nell'aiutarmi e a risolvere ogni problematica.
Spero di poter continuare il rapporto con Intertrader ancora per molto tempo.

Antwoord van Intertrader
Very knowledgeable customer service. Jason navigated me to set up everything what I needed and also he answers all my questions. I enjoyed the comunication very much.

Antwoord van Intertrader
I contacted customer service as i could not get on my account. Oidiu was were help and i got back into my account. A big thank you to Oidiu. 😃

Antwoord van Intertrader
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