I had no idea how to resolve my issue, it took me 5 minutes to explain my problem, they requested to hang up so im not kept waiting on the phone and within 5 minutes i had confirmatio via email an... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
I had no idea how to resolve my issue, it took me 5 minutes to explain my problem, they requested to hang up so im not kept waiting on the phone and within 5 minutes i had confirmatio via email an... Toon meer
Bedrijf heeft geantwoord
Not being a technical type,I had trouble logging into my account,an email asking for advice was soon returned and a phone call from Ovidiu,who patiently talked me through it,step by step... Excellent... Toon meer
Bedrijf heeft geantwoord
The operator, Ovidiu was incredibly polite. On both the occasions in which I spoke with him, he was able to satisfy my query, and more importantly make a decision regarding my account that left me mos... Toon meer
Bedrijf heeft geantwoord
I had some issues getting my charts on MT5 up to date. The Service from the support team has been great, they got back to me really quickly with all my queries and finally Ovidiu helped me by reset... Toon meer
Bedrijf heeft geantwoord
Choose Intertrader to trade thousands of markets via MetaTrader 5 & MetaTrader 4, one of the world’s most popular multi-asset trading platforms. We offer commission-free spread betting and CFD trading with low dealing spreads on global stock indices, individual shares, major, minor and exotic forex, energies, metals and other popular commodities. Support your trading decisions with powerful market analysis tools, fully integrated with our custom MT5 & MT4 web platform. Driven by innovative machine-learning algorithms, our tools give you actionable market intelligence. Trade with confidence knowing your funds are secure. The segregation of client money from the firm's money does not protect the client if the bank that holds the client money bank account goes into administration. This is where your funds would be repaid up to €20,000 under the GICS. Intertrader is a trading name of Alvar Financial Services Limited. Alvar Financial Services Limited is authorised and regulated by the Gibraltar Financial Services Commission, ref FSC1108MIF, and is subject to limited regulation with the Financial Conduct Authority in the United Kingdom, ref 597312. Registered address: 851 Europort, Gibraltar, GX11 1AA. Spread betting and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 70% of retail investor accounts lose money when trading these products with this provider. You should consider whether you understand how these products work and whether you can afford to take the high risk of losing your money.
10 Lower Thames Street, EC3R 6AF, London, Verenigd Koninkrijk
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Thanks for your Help today Barbara great support

Antwoord van Intertrader
Ovidiu Caibar gave me exceptional customer service. He answered all my questions and called me promptly after my email. Definitely the best customer service I have ever received from a financial company!!

Antwoord van Intertrader
Ovidiu Caibar responded quickly and efficiently to assist with a statement query. This was promptly resolved.
Thank you Ovidiu!

Antwoord van Intertrader
I have been trading for many years, and I’ve seen my fair share of platform glitches. What separates a good broker from a great one isn't just the software—it’s how they handle it when things go wrong.
I recently encountered an execution issue on my account where a trade failed to close automatically at my Take Profit level. I was initially concerned, but after reaching out to Intertrader’s support team, I was thoroughly impressed. They didn't just give me an automated template response; they actually reviewed the execution logs, listened to my concerns as an experienced trader, and took full accountability for the error. They resolved the matter promptly and fairly.
It is rare to find a broker that is willing to listen and actually resolve technical hiccups with such professionalism. They have certainly earned my trust, and I would highly recommend their support team to anyone looking for a reliable partner.

Antwoord van Intertrader
I would like to thank ovidiu for his very patient and professional help as I'm new at this and he show great patience and a friendly approach
thank you again

Antwoord van Intertrader
Ovidiu never gave up on me and solution focused

Antwoord van Intertrader
Really helpful i so happy the man helped me so much nd be kind too me thanks 😊

Antwoord van Intertrader
I had 2 issues with my account that were solved inmediateley by Jason. Very helpful and friendly response to my queries.

Antwoord van Intertrader
It was fantastic experience. i thought i will use ages to get through but with the help of thier staff ( Ovidiu Caibar) within few minute i was able to complete my documentation.
Thank you.

Antwoord van Intertrader
Great personal service.
Corrected my mistake immediately.

Antwoord van Intertrader
I rang to discuss my issue and spoke with Ovidiu Caibar - he returned the call approx 20 minutes later - quick and knowledgeable reply, issue now resolved.

Antwoord van Intertrader
I have just had to change over to intertrader,
which i was having a lot of problems connecting to my new account ,but thankfully i had fantastic support from my agent ovidiu,who was very patient and went through everything with me ,[even when my phone charge died he emailed me], i cant say enough about how he stay on it until it was fixed , i would recommend intertrader and especially ovidiu ,to everyone

Antwoord van Intertrader
I am in process of opening account with intertrader but the support I get is excellent so far, I spoke with Jason , explained in a simple language the process and answered all my question patiently. Thank you Jason. Keep up the good work.

Antwoord van Intertrader
Ovidiu at Intertrader took my enquiry and said he would call back in 5 to 10 minutes. He called back in about 2 minutes with the info I needed. Polite, efficient and professional.
Thank you.

Antwoord van Intertrader
The help support person was very patient and helpful. He explained what needed to know very clearly.

Antwoord van Intertrader
Really helpfull getting me up and running

Antwoord van Intertrader
I had a issue with connecting to my MT5 account and all i had to do was call the company and i was helped by Ovidiu
He was very calm and he guided me through what to do so thanks to him i can access my MT5 account now

Antwoord van Intertrader
Jason,
Was patient, considerate, and informative, addressing my queries with understanding and professionalism. He listened carefully and provided responses that fully addressed the purpose of my call. He demonstrated a genuine commitment to ensuring all my questions and concerns were resolved.

Antwoord van Intertrader
I have been using Intertrader for some years now and written a number of reviews.
All of them good! 👍 Today it was Jason’s turn in the hot seat and he excelled with flying colours!!!
Thanks Jason, everything was as you promised and I’m very pleased as always.
Thanks
Paul

Antwoord van Intertrader
Just opened an account with Intertrader. Customer service was excellent and Ovidiu was extremely helpful in setting me up and answering all my quries.

Antwoord van Intertrader
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.