I had no idea how to resolve my issue, it took me 5 minutes to explain my problem, they requested to hang up so im not kept waiting on the phone and within 5 minutes i had confirmatio via email an... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Not being a technical type,I had trouble logging into my account,an email asking for advice was soon returned and a phone call from Ovidiu,who patiently talked me through it,step by step... Excellent... Toon meer
Bedrijf heeft geantwoord
The operator, Ovidiu was incredibly polite. On both the occasions in which I spoke with him, he was able to satisfy my query, and more importantly make a decision regarding my account that left me mos... Toon meer
Bedrijf heeft geantwoord
I had some issues getting my charts on MT5 up to date. The Service from the support team has been great, they got back to me really quickly with all my queries and finally Ovidiu helped me by reset... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Choose Intertrader to trade thousands of markets via MetaTrader 5 & MetaTrader 4, one of the world’s most popular multi-asset trading platforms. We offer commission-free spread betting and CFD trading with low dealing spreads on global stock indices, individual shares, major, minor and exotic forex, energies, metals and other popular commodities. Support your trading decisions with powerful market analysis tools, fully integrated with our custom MT5 & MT4 web platform. Driven by innovative machine-learning algorithms, our tools give you actionable market intelligence. Trade with confidence knowing your funds are secure. The segregation of client money from the firm's money does not protect the client if the bank that holds the client money bank account goes into administration. This is where your funds would be repaid up to €20,000 under the GICS. Intertrader is a trading name of Alvar Financial Services Limited. Alvar Financial Services Limited is authorised and regulated by the Gibraltar Financial Services Commission, ref FSC1108MIF, and is subject to limited regulation with the Financial Conduct Authority in the United Kingdom, ref 597312. Registered address: 851 Europort, Gibraltar, GX11 1AA. Spread betting and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 70% of retail investor accounts lose money when trading these products with this provider. You should consider whether you understand how these products work and whether you can afford to take the high risk of losing your money.
Contactgegevens
10 Lower Thames Street, EC3R 6AF, London, Verenigd Koninkrijk
- +44 203 364 5189
- support@intertrader.com
- www.intertrader.com
4,7
Uitstekend
328 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Penso se sia un broker legale e il…
Penso se sia un broker legale e il peggiore in circolazione.
Spred swap e commissioni le più alte di tutte .a commissioni anche sui prelievi .servizio clienti inesistente devi contattarli tramite email .chiedi di essere contattato fissando una chiamata tramite i loro appuntamenti,e non ti richiamano mai .ho una richiesta di prelievo da tre giorni ,quando per regolamento c'è ne vogliono 24 ore .ti rispondono che stanno facendo di tutto per risolvere .ma puntualmente trascorre il tempo .non so se mai rivedrò i miei soldi
Ma avviso chiunque a un mezzo pensiero di entrare qui tenetevi i vostri soldi in tasca o scegliete altri broker questo e il peggiore in circolazione
30 oktober 2025
Review zonder uitnodiging
Antwoord van Intertrader
Thank you for taking the time to share your feedback. We’re sorry to hear that you are dissatisfied with your experience.
Please contact our support team via email at Support@InterTrader.com or call us at +44 (0) 20 3364 5189 so that our team can assist you furthermore.
Excellent Costumer Service
Very efficient and knowledgeable!
29 oktober 2025
Review zonder uitnodiging
Antwoord van Intertrader
We’re pleased to hear you found the support efficient and knowledgeable. We appreciate you sharing your experience.
Savvas was super patient and helpful.
27 oktober 2025
Review zonder uitnodiging
Antwoord van Intertrader
Thank you for your feedback! We’re glad to hear that Savvas was patient and helpful — we’ll be sure to pass along your kind words to him.
If you ever need further assistance, we’re always here to support you.
Best regards,
The Intertrader Team
Jimmy is a top fella
Jimmy is a top fella, communicate well and clear. Resolved my issue.
23 oktober 2025
Review zonder uitnodiging
Antwoord van Intertrader
Thank you for your kind words! We’re glad to hear that Jimmy was able to communicate clearly and resolve your issue. We’ll be sure to pass along your appreciation to him.
If you need anything else, we’re always here to help.
Best regards,
The Intertrader Team
Exceptional customer service as always
21 oktober 2025
Review zonder uitnodiging
Antwoord van Intertrader
Thank you for your continued trust and kind words! We’re delighted to hear that you’ve consistently experienced exceptional customer service with us.
If there’s ever anything more we can do, we’re always here to help.
Best regards,
The Intertrader Team
I’ve had a great experience with InterTrader
I’ve had a great experience with InterTrader so far. The platform works smoothly, deposits and withdrawals are fast, and spreads are fair.
As a Muslim trader, I really appreciate that InterTrader provides a genuine Islamic account and supports our community with respect and transparency.
Special thanks to Ahmed for professional, patient, and friendly assistance — Ahmed truly made the process easy and comfortable. Highly recommend InterTrader to anyone looking for a trustworthy broker.
16 oktober 2025
Review zonder uitnodiging
Antwoord van Intertrader
Thank you so much for your thoughtful feedback. We’re delighted to hear that your experience with Intertrader has been positive and that our Islamic account offering has met your needs with the respect and transparency you expect.
We’re especially pleased that Ahmed was able to make your journey smooth and comfortable — we’ll be sure to pass along your kind words to him.
Your trust means a great deal to us, and we truly appreciate your recommendation. If there’s anything more we can do to support you, we’re always here to help.
Best regards,
The Intertrader Team
Ahmed was very helpful and efficient…
Ahmed was very helpful and efficient with solving the technical problem I had
13 oktober 2025
Review zonder uitnodiging
Antwoord van Intertrader
Thank you for your feedback! We’re pleased to hear that Ahmed was able to assist you efficiently and resolve your technical issue. We’ll be sure to share your kind words with him.
If you ever need further support, we’re always here to help.
Best regards,
The Intertrader Team
Antwoord van Intertrader
Thank you for your kind words! We’re glad to hear you were happy with the quick and efficient service. If you need anything else, we’re always here to help.
Best regards,
The Intertrader Team
Professional and responsive
Great customer service by Ahmed AL-Farawi, quick in responding to my enquiries and dealt with professionally. Mr AL-Farawi listened to my concerns with care and reassured me by being active and called me back with all the necessary information. Professional, friendly and experienced customer service agents, hope to work with INTERTRADER for a long time.
8 oktober 2025
Review zonder uitnodiging
Antwoord van Intertrader
Thank you for your wonderful feedback! We’re delighted to hear that Ahmed Al-Farawi provided you with prompt, professional, and reassuring support. We take pride in the quality of our customer service, and it’s great to know you felt listened to and well looked after.
We truly appreciate your trust in Intertrader and look forward to supporting you for many years to come.
Best regards,
The Intertrader Team
Thank you so much I really appreciate it
Thank you so much I really appreciate it
8 oktober 2025
Review zonder uitnodiging
Antwoord van Intertrader
You're very welcome! We're glad we could assist you, and we truly appreciate your kind words. If you ever need anything else, don’t hesitate to reach out.
Best regards,
The Intertrader Team
Worst Employer I Ever had
I worked at Intertrader, until recently.
My overall job experience was positive in terms of responsibilities and professional environment.
However, I am currently facing an unresolved issue regarding outstanding payments.
Despite fulfilling my work duties, several payments remain unpaid, including unused vacation days, bonuses, public holiday compensation, and overtime pay.
I have contacted HR multiple times but the payments have not been processed yet. Unfortunately, the lack of timely payment has caused me significant financial strain.
I am seeking a prompt resolution to this matter. I hope the company improves its payroll and communication processes for the benefit of current and future employees.
This review is based strictly on my personal experience and factual payment issues, without disclosing any confidential or proprietary company information.
9 september 2025
Review zonder uitnodiging
Antwoord van Intertrader
Our vendor has been in contact with the individual to provide explanations and assist in resolving any outstanding queries. We are sorry that the individual has been dissatisfied by the outcome. We appreciate the opportunity to address the matter and remain committed to maintaining transparent and professional practices.
Ahmed was incredibly helpful as this…
Ahmed was incredibly helpful as this was my first time opening a broker account. He was quick to reply to my questions on the chat and even went to the trouble of calling me to help me which was much appreciated. I'm looking forward to trading with Intertrader.
3 oktober 2025
Review zonder uitnodiging
Antwoord van Intertrader
Thank you for your kind words! We’re thrilled to hear that Ahmed was able to support you so well during your first account setup. Starting with a new broker can be a big step, and we're glad he made the experience smooth and reassuring.
We look forward to supporting you on your trading journey with Intertrader. If you ever need anything, we’re just a message or call away.
Best regards,
The Intertrader Team
I had some enquiry through email,but mr…
I had some enquiry through email,but mr savva call me to assist very nice guy solve my problem straight forward.
29 september 2025
Review zonder uitnodiging
Antwoord van Intertrader
Thank you for your kind feedback! We’re glad to hear that Mr. Savva was able to assist you promptly and effectively. It’s great to know he made the process straightforward and helpful.
We appreciate your trust in us, and if you need anything further, we’re always here to help.
Best regards,
The Intertrader Team
Savvas was very informative and…
Savvas was very informative and helpful, quick responses and solved the problem
25 september 2025
Review zonder uitnodiging
Antwoord van Intertrader
Thank you for your feedback! We’re pleased to hear that Savvas was informative, responsive, and able to resolve your issue quickly. We’ll be sure to pass along your kind words to him.
If you need anything else, we’re always here to help.
Best regards,
The Intertrader Team
Vavara was exceptionally helpful every…
Vavara was exceptionally helpful every time we spoke I was listened to and the support given was top notch, customer satisfaction is the main aim and I am satisfied with all effort made to assist in my issues.
Thanks so much for the support.
15 september 2025
Review zonder uitnodiging
Antwoord van Intertrader
Thank you for your kind words! We’re delighted to hear that Vavara provided exceptional support and that you felt truly listened to and assisted. Customer satisfaction is very important to us, and we’re glad we could meet your expectations.
We’ll be sure to pass on your appreciation to Vavara. If you ever need anything else, we’re always here to help.
Account help
In dealing with Intertrader, I found them helpful in assisting me with a situation I had due to external account issues. They replies promptly and dealt with the matter as needed.
3 september 2025
Review zonder uitnodiging
Antwoord van Intertrader
Thank you for your feedback! We’re pleased to hear that our team was able to assist you promptly and effectively with your account issue. Providing timely and helpful support is always our priority.
If you need any further assistance in the future, we’re here to help.
Best regards,
The Intertrader Team
Very prompt attention great service…
Very prompt attention great service from Pavlos
9 september 2025
Review zonder uitnodiging
Antwoord van Intertrader
Hi John, thank you for your kind words! We’re delighted to hear that Pavlos provided you with prompt and great service. We’ll be sure to pass along your feedback to him.
Disappointed
Please pay attention to the real negative reviews. They are correct.
The app and company are terrible.
Customer service is really non existent.
Join at your own risk if you have read these reviews.I would say Sta mp Life’ is mile ahead and better. They offer me quality service
8 september 2025
Review zonder uitnodiging
Antwoord van Intertrader
Hi Jose,
We’re sorry to hear about your experience and that our service did not meet your expectations. We take all feedback seriously and would like the opportunity to review your concerns in more detail. Please reach out to us directly at support@intertrader.com so we can assist you further.
Great customer service and fast response
Great customer service and fast response
8 september 2025
Review zonder uitnodiging
Antwoord van Intertrader
Hi Roy,
Thank you for your kind words! We’re delighted to hear you’re happy with our customer service and response time. Your feedback means a lot to us, and we look forward to continuing to support you.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.