Ordered a centre brass door knob. Returned it along with another item as wasn’t the right fit (my fault I didn’t measure up properly). They issued a refund for the second item and a small note written... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Great value door handles. Ordered 4 sets for all upstairs doors. Extremely pleased with the quality. Fast dispatch too! One handle had the rose cover screwed too tight, emailed their returns team and... Toon meer
Ive ordered 5 door handles, cheaper than anywhere else and really nice. I made a mistake on the initial order, I had to call and cancel and reorder., refund received. Customer service was excellent, I... Toon meer
This was my second order from Ironmongery Experts and certainly won't be my last. The ranges available are fab, the prices very reasonable and I really appreciate the speedy delivery. Everything was... Toon meer
Bedrijfsgegevens
- Deurenwinkel
- ook in
- Slotenmaker
Informatie afkomstig van verschillende externe bronnen
Knowledge - Experience - Reliability - Family business since 1992
Contactgegevens
470 Avenue West, CM77 7AA, Great Notley, Verenigd Koninkrijk
- 01376 557561
- tracey@ironmongeryexeprts.co.uk
- www.ironmongeryexperts.co.uk
3,7
Gemiddeld
418 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 44% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very good service good quality products
Very good service, fast delivery and product is really good quality, paid half the price that I was going to pay in B&Q where they did not have the full stock, I would highly recommend this company.
28 mei 2023
Would Recommend.
Would Recommend.
Product as described, delivery on time and in full.
20 mei 2023
Review zonder uitnodiging
Great product n customer service when…
Great product n customer service when my package got delivered to wrong address thanks Brad n team xx
27 april 2023
Happy with this company
Was kept updated throughout & package arrived very quickly. No issues at all with the process
27 april 2023
Great choice of products...
Great choice, super fast delivery and easy to navigate website. I ordered a sample handle and will buy 30 more as a result.
27 april 2023
Speedy delivery- Thank you!
The speedy delivery was really appreciated! I wasn’t expecting the delivery to be so fast. I ordered one day and it arrived the next. Amazing!
27 april 2023
Beautiful products & fast delivery!
The doorknobs we ordered are absolutely beautiful and were shipped so quickly, arrived maybe the day after we bought them! Thanks so much, would definitely recommend :)
27 april 2023
Great products
Great product, at great prices.
The actual handles I ordered were unfortunately out of stock, however the team offered me an alternative which was at a slightly higher price but was offered at no extra charge to myself.
Speedy delivery, fantastic service. Couldn't fault this company.
I would highly recommend to all and I will certainly be using them in the future.
14 april 2023
Review zonder uitnodiging
Great service
28 maart 2023
Hinges
Incorrect items delivered and still waiting for incorrect items to be collected 😩
27 maart 2023
Antwoord van Ironmongery Experts
Hello Leigh
DPD attempted to collect from your address on the 5th April, to no avail. I presume you have received the correct replacements as expected? Please get in touch and we will re-arrange collection with DPD.
Thanks
V good customer service recovery
28 maart 2023
Good service but delivery charge too high
Item arrived quickly but I have to say, the delivery charge was an absolute rip off. Over a fiver for one small handle? Even though I knew what it was going to cost me, I had no choice. Can't exactly give them five stars for charging me more than £5 for something that fits into a letter envelope and isn't fragile. Good quality handle btw.
26 maart 2023
Antwoord van Ironmongery Experts
Hello
Thanks for the review. Just to let you know our carriage charges are a flat rate fee on our website, we use DPD next working day as standard because we find them more reliable than the likes of Royal Mail which have a lot of issues lately. We only charge the customer what DPD charges us or less. Glad you found the handle to be of good quality!
Thanks
Adam
The website works very well and the…
The website works very well and the product specification includes every detailed required. The ordering process ran very smoothly and the goes very shipped the same day. I contacted the sales the department with an amendment to my order and it was resolves immediately
27 maart 2023
Told me straight away there was a delay…
Told me straight away there was a delay and sent out when the handle arrived ahead of time
25 maart 2023
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.