Isobaa Merino Reviews 

Absolutely amazing gym wear and customer service

Great product.

Great Tshirt, a comfortable feel to the tshirt, a good fit and the print design is excellent.

Comfortable and well made garment

I have only had a good experience. Prompt delivery of lovely things

Good price. Good product. Thank you.

All was perfect

I love the new jeans but unfortunately could not get them to fit. I think some elastic in the waistline may be useful for many.

Wasn't sure if I'd like the fleece and was prepared to return it but it's lovely. Thank you.

J'ai acheté des boxers qui sont de qualité très médiocre. Le made in china fait mieux que ça!
En effet, au bout de seulement deux lavages, les cordons de maintien du boxer s'effiloche.
J'ai l'habitude des vêtements en laine mérino et je lave donc mes vêtements sans essorage et à 30°C. Il n'y a que les boxers de cette marque qui finissent dans cet état. Bon à jeter!

I love the Marino wool items.
The first part of my order was received within a couple of weeks and the remainder was almost two months later.I did notice the last package delivered had multiple mailing stickers on it so it may have been a transportation issue with FedX versus Isobaa.

Good product, pants seems to be of good quality. They are made for warm or cool temperature though. Those will not be suitable in a cold winter.

I ordered a 320 navy lime mens according to the size chart. Normally I wear large but XL this fitted comfortably so I ordered another in a different colour again XL but this one was too big and 30g heavier so I returned it for a large size L which fits nicely. Problem number one, inconsistent sizing. I have since washed the blue lime XL according to the washing instructions, 30c non biological powder, dried flat but it has shrunk and is now tight. Because I liked the tops I also have bought 2 more merino 200s. The care instructions on the website recommend cold water for merino wool but on the garment the instructions state wash at 30. Another inconsistency. The 200 merino tops are size large so I hope they do not shrink otherwise they will be too tight for me to wear.

Great products I wear every day. High quality, soft fabrics and helpful customer service. Thank you Isobaa team.

I was hesitant about shipping to the EU, but customer service responded rapidly and reassuringly within a day. No issues, but I did find it curious that I had to spend 100EUR to get free shipping, however they split the order in two parts, which arrived a week apart. Just a curious observation; it had no bearing on my good experience overall.

I’m fed up with sending emails to Isobaa asking for my refund after returning some unwanted items. They requested proof of postage which I sent and then no response. No matter how many times I contact them, I get no response.

Order Number:
Re: 21901ISO

Thank you for partially refunding my order. However, I returned the full order. I did try one again to contact your customer services regarding this matter, but did not get a response.

I’ve had great experiences with Isobaa. The clothing fits as it should (like, actually fits) and the variety of the styles and colors offered is appealing as well. I use their tops mostly for cycling/working outside and as base layers in winter. I’ve only just found the joggers and shorts and they’re a great addition to the travel wardrobe. This is some of the best merino I’ve used in a long while. And it lasts.

Shipping can be hit or miss but honestly I expect things coming from NZ or the UK to take a bit longer. Sometimes shipments are split up and pieces will arrive a few days apart, but it’s never been a big deal. Nothing was ever damaged or lost, which is surprising. Last order was during the holidays and it took almost a month. So it goes. Worth the wait IMO.

Excellent quality product. Their merino wool tops are next level - super comfy, super warm and with some extraordinary ability to never smell.... Unreal. I'll definitely be buying more! I thought sizing was fair.

The products are well made and look good with a good range of styles and colours. Prices are pretty competive as well. Just a shame they don't make the slippers in my size.