Thanks to Harshit for calmly listening to my issues and then addressing each one of them in a lucid way. His expertise was quite evident by the kinds of solutions he suggested. All my queries were ans... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I spoke to Matt regarding a UV filter for whole house system, Matt was very patient helpful and knowledgeable. I ordered what was needed and will be installing asap! Thanks Matt, you put the S in ser... Toon meer
iSpring SUPPORT is the BEST !!! I have been using iSpring for FIVE Years and NOT ONCE have I ever had to make a complaint. EVERY ONE of their Customer Support Team is a STAR !!!
Bedrijf heeft geantwoord
Je suis très satisfaite de l'accueil d'iSpring ; toute l'équipe est disponible et réactive et, jusqu'à ce jour, j'ai toujours eu des réponses très réactives, et toutes très efficaces, à mes demandes... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
iSpring is a global leader in creating award-winning software for eLearning. Since 2001, iSpring Solutions, Inc. has helped thousands of businesses worldwide advance their corporate training and spread best business practices. iSpring is recognized for its beautifully engineered products and exceptional service. Over 61,000 customers from 173 countries choose iSpring for its reliability and high performance. The customer list includes 198 of the Fortune 500 companies, government agencies, and educational institutions worldwide: Microsoft, SAP, Boeing, Dell, Adidas, Procter & Gamble, PepsiCo, Volkswagen, Massachusetts Institute of Technology, University of California at Berkeley, Stanford and Harvard Universities.
Contactgegevens
1800 Diagonal Road, Suite 600,, 22314, Alexandria, Verenigde Staten
- support@ispringsolutions.com
- www.ispringsolutions.com
4,6
Uitstekend
369 reviews
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Jonathan asked my call on the second…
Jonathan asked my call on the second ring. He is knowledgeable about his products answered my question in minutes. Great company
30 juli 2026
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi Matt!
Thank you so much for taking the time to share your experience!
We're glad to hear that our team was able to answer your call so quickly and provide the information you needed in just a few minutes. Providing knowledgeable, responsive support is something we truly strive for, so your kind words mean a lot to us.
We look forward to continuing to provide you with the same level of service moving forward.
I spoke to Matt regarding a UV filter…
I spoke to Matt regarding a UV filter for whole house system, Matt was very patient helpful and knowledgeable. I ordered what was needed and will be installing asap! Thanks Matt, you put the S in service for me!
16 juli 2026
Review zonder uitnodiging
iSpring SUPPORT is the BEST !!!
iSpring SUPPORT is the BEST !!!
I have been using iSpring for FIVE Years and NOT ONCE have I ever had to make a complaint.
EVERY ONE of their Customer Support Team is a STAR !!!
28 juli 2026
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi Matthew,
Thank you so much for your wonderful review and for being with iSpring for the past five years!
Knowing that you've consistently had a positive experience with both our product and our support team truly means a lot to us. We'll be sure to share your kind words with the entire Customer Support team.
We sincerely appreciate your trust and support over the years. It's a pleasure to have you as part of the iSpring community!
Thanks to Harshit for calmly listening…
Thanks to Harshit for calmly listening to my issues and then addressing each one of them in a lucid way. His expertise was quite evident by the kinds of solutions he suggested. All my queries were answered alongwith reference wherever required.
7 juli 2026
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi Azhar,
Thank you so much for taking the time to share your experience!
We're glad to hear that Harshit took the time to listen carefully to your questions and provide clear, thoughtful solutions. It's wonderful to know that his expertise and attention to detail helped answer all your queries and gave you the guidance you needed.
We'll be sure to pass along your kind words to Harshit.
Thank you again for your feedback. We truly appreciate your support and are always here whenever you need us.
Support?
Leider wurde mir die Hilfe bei einem Problem durch den Support von ispring11 verweigert mit dem Hinweis auf die verwendete kostenfreie Version. Bei mir werden bereits funktionierende Quiz-Seiten in PPTX-Dateien aus dem letzten Jahr als fehlerhaft deklariert und gelöscht. Ich werde jetzt ein anderes Tool einsetzen.
23 juni 2026
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Vielen Dank, dass Sie sich die Zeit genommen haben, Ihr Feedback mit uns zu teilen. Es tut uns sehr leid zu hören, dass Sie diese Erfahrung gemacht haben.
Sie haben recht: Der technische Support ist in der kostenlosen Version von iSpring nicht enthalten. Wir haben Sie jedoch bereits kontaktiert, um ein paar zusätzliche Informationen zu erhalten, da wir den Fall gerne besser verstehen und gemeinsam mit Ihnen prüfen möchten, was passiert ist. Wir würden uns sehr freuen, von Ihnen zu hören, und danken Ihnen für die Möglichkeit, die Situation genauer zu untersuchen.
I really like the support that provide…
I really like the support that provide from ISpring tech. Very quick response without any waiting time. I get Solution also very quick. Please continue the same.
11 juni 2026
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi Ajay! Thank you so much for your kind words! We're glad to hear that our support team has been able to provide quick responses and help you resolve issues efficiently. Your feedback means a lot to us, and we'll be sure to share your appreciation with the team. Thank you for your encouragement. We'll do our best to keep up the same level of service!
very prompt response and extremely handy
3 juni 2026
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi Sukanya! Thank you so much for your kind words!
We’re really glad to hear you found our response prompt and helpful. That’s exactly what we strive for. If there’s ever anything else we can assist you with, don’t hesitate to reach out.
Antwoord van iSpring Solutions, Inc.
Hi Sneha!
Thank you for your kind feedback! We’re glad to hear you had a positive experience with our support team and communication.
We truly appreciate your support and look forward to continuing to assist you whenever needed.
Appreciation for Harshit's Prompt Support and Quick Resolution
Harshit demonstrated strong responsiveness and reliability while handling the issue. He was quick to make himself available and ensured that the problem was addressed efficiently. His prompt communication and proactive approach helped in resolving the issue in a timely manner.
Going forward, continuing this level of ownership and quick turnaround will further strengthen support effectiveness and user confidence.
Overall, great job and much appreciated for the support provided.
7 mei 2026
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi Gurpreet!
Thank you so much for taking the time to share your feedback. We’re very happy to hear that Harshit’s responsiveness, proactive communication, and dedication helped resolve the issue efficiently. We’ll be sure to share your kind words with Harshit and the team.
We greatly appreciate your support and look forward to continuing to provide you with the same level of service moving forward.
Quick replies and quick solutions
Quick replies and quick solutions. Friendly and reliable.
23 april 2026
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hello Naveen, thank you for the kind feedback. We’re so happy to know our team was able to help you quickly and reliably. We truly appreciate you taking the time to share this.
Easy and seamless
ISpring is easy and integrates well in powerpoint. The various features are helpful in creating interactive modules.
1 maart 2026
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi Mrunal,
Thank you for taking the time to share your experience with iSpring! We’re glad to hear that the integration with PowerPoint and the interactive features are helping you create engaging learning modules.
We truly appreciate your feedback and look forward to supporting your future e-learning initiatives!
A tool that works quickly and provides amazing results
When I'm designing learning experiences (or even just presentations!) I find iSpring to be very useful.
As a tool that works with my PowerPoint environment, it's both easy to use, but also powerful.
This makes creating content fast, efficient, and leverages my existing content and skills.
1 september 2025
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi Frank,
Thank you for taking the time to share your experience! We’re glad to hear that iSpring Suite is helping you create learning experiences and presentations quickly and efficiently.
It’s great to know that the PowerPoint integration makes the tool both easy to use and powerful, letting you leverage your existing content and skills. Your feedback means a lot, and we’re happy to be supporting your work in designing engaging content!
Wonderful product
Wonderful product. Works well with PowerPoint, so you're not starting from the ground up. If you're a Mac user like me, you have to find some work around as it only works on Windows. I've tried a few solutions, but the best is Parallels. It's mostly plug and play but will never run as good as native software.
10 maart 2026
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Hi Richard,
Thank you for sharing your experience! We’re glad to hear that iSpring is helping you build on your PowerPoint content and making course creation easier.
We also appreciate your note about using iSpring on a Mac. While it’s designed for Windows, it’s great to hear that solutions like Parallels are helping you get it up and running smoothly. Your feedback is very valuable as we continue exploring ways to make the platform more flexible for all users.
The worst course platform I've ever used
The worst course platform I've ever seen.
The problem with this platform is the player; usability is zero. The courses themselves vary in quality, depending on the speaker. Some are poor, with terrible audio, others are better, but the player is terrible. It doesn't save your course progress, it deactivates as soon as a notification arrives, and you can't move away from your device. For short courses, it's fine, but for very long courses, lasting several hours, not being able to move is very annoying. Progress is only saved at pre-set points. If you don't reach that point and have to stop for unforeseen reasons, you lose your progress and have to restart from the previous save point. I've often had to repeat hours of courses because the only save points were every 2 hours! At the end of the course, there's no "go back" or "return to list" button; you have to go back in your browser, fearing your progress will be lost. (I've completed a course, only to go back to the index and find it 'not completed'.)
Terrible, I wouldn't recommend it even to my worst enemy.
10 februari 2026
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Emanuele, thank you for taking the time to share your experience. We’re sorry to hear about the issues you faced with the player and course progress saving.
In some cases, progress tracking may depend on the LMS settings, especially for long courses published in SCORM 1.2. Switching to SCORM 2004 or adjusting the LMS limits for saved data often resolves the problem. Your administrator can help with that.
As for audio quality, this usually depends on the original recording. Still, we’d be happy to check your specific course and see what went wrong. Please contact our support team at support@ispring.com, and we’ll do our best to help.
Easy to contact
Easy to contact - quick resolution - providing necessary steps and screenshots
14 november 2025
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Anooja, thank you for your review! We are so pleased that you've pointed out the easiness of contact and resolution speed. Tech Support is available via email or phone, and live on the website, to offer flexibility to our customers. Look forward to serving you further in delivering outstanding eLearning results in your business.
quick and accurate service
17 oktober 2025
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Manish, thank you for your warm words! So glad to hear that you managed to solve your issues fast and with attentive support of our service team. You are very much welcome with any additional product and service feedback, if anything comes to mind!
Quick turnaround times
I have been getting super quick and helpful responses to my queries in less than 2 hours and at times in a few minutes. This is exceptional and gave never seen this anywhere else. I must particularly appreciate Mr Harshit Ramesh for his authentic and innovative workarounds such as installing break timers. I had a difficulty in sharing quizzes with my trainees and he solved it for me very effectively. Thanks a ton !
14 oktober 2025
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Ramesh, wow! Exceptionally excited that our support team managed to exceed even your expectations with their stellar service. This is actually what we aim for and what our customers note as extra value to the product itself. Any product feedback or extra thoughts - really look forward to hear those. May iSpring bring your projects to a new level!
Helpful customer service!
I've used ISpring for a little over a year. We had a big client deliverable due and I needed tech support to bring it home. Diana was clear, patient and supportive, enabling me to test theories and problem-solve and clearing up misunderstandings.
9 oktober 2025
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Beth, thank you for your thoughtful review and feedback on our support team. Glad to hear that Diana pushed your external project further and was at hand when you required assistance. Thank you for your trust in iSpring. We strive very heard to meet your expectations, and detailed customer feedback makes it possible.
professional guidance by Balvinder…
professional guidance by Balvinder really helped.
5 augustus 2025
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Suthirtha, so pleased that you got stellar support and guidance! We are here for you. Will look forward to whintess your further success in eLearning projects!
Solid service
Technician and customer support are responsive, providing us with information to solve our issue.
17 juni 2025
Review zonder uitnodiging
Antwoord van iSpring Solutions, Inc.
Jason, thank you for your positive feedback! Delighted to hear that our technician and customer support team were able to assist you promptly and effectively. Our goal is to ensure that you receive the information and support you need to resolve any issues.
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