iSpring Solutions, Inc. Reviews 

Whenever our team needs assistance in finding or needing help with something, you guys are always quick to respond and very helpful with screenshots. Even if its a feature you currently do not offer, it seems to be added very quickly. Tina, was very helpful tonight with screenshots, and very kind.

Fast and helpful tech support experience. Helpful in finding solutions and giving guidance.

Responsive customer service to answer my inquiries.

Thoughtful and Helpful
Tina was so kind to answer my questions and then send me additional links. She could have just sent me back to the site but inserted the links I needed in chat instead. This gave me easy access to find what I needed. Thank you, Tina!

Getting fast, accurate help at 10PM is amazing. I've been using the Quiz Maker, it's a great tool and the support is wonderful.

Both Marisa and Tina answered questions promptly and addressed confusing issues about Ispring suite. Tina also agreed to trial my published MCQ and gave feedback with screen shots. So far I have not had comparable support from any other LMS that I have tried. The support with screen shots in real time makes a huge difference to a beginner

Kind and helpful! Hard to get good service these days. I am so appreciative!

O time é muito simpático e atencioso, merece meu respeito

As license activation is yearly steps I keep forgetting this, I had tried multiple times was unsuccessful. Balvinder showed me the right tabs to activate the keys saved my 3 days struggle. I really appreciate his quick action!

I have been using iSpring for over a year and I am very happy with my experience with iSpring Support. The help is immediate and the team members are very patient. They are there till my query is completely answered and the issue is resolved.

She was very helpfull and answered all of my questions.

Balvinder is very knowledgeable about ispring. he gives me all the related study materials and ideas. Thanks a lot to him.

Incredibly receptive and helpful. Asked clarifying questions and made every effort to explain the capabilities of the product and how Ispring could help solve my problem.

The customer service Marisa gave was everything! she answered all my questions after she listened to my problem. What a gem to a tech newbie.

I was looking for a simple inexpensive SCORM wrapping tool. I used the chat to ask about their products and told them exactly that. They didn't try to upsell me anything more and directed me to the exact product that I needed, the iSpring Converter Pro 11. I appreciate the no-hassle sales experience.

I have been looking around for a good LMS or e-learning product. There are quite a bit of things that I am still learning about. What I appreciated most was the Tech Support Engineer that accompanied me as I was studying the information on the website. The Engineer that was assisting me was Tina. She was proactive to ask if i needed any help. She was also able to provide answers promptly! Thank you !!!

Very quick with answers to all of my questions. I will definitely reach out to them again when I need assistance.

Tina was very responsive and very understanding. She offered a multitude of solutions and asked for further clarification of my situation when it was unclear to her. Go Tina!

I would like to take this opportunity to commend you for your outstanding performance in providing online customer service to our clients. Your dedication and commitment to ensuring that our customers have a positive experience are truly commendable.

Your professionalism, patience, and attention to detail have been consistently impressive, and you have gone above and beyond to assist our customers with their inquiries and concerns. Your ability to communicate clearly and effectively has been a great asset to our team, and your positive attitude has helped to create a welcoming and supportive environment for our clients.

Your performance has not gone unnoticed, and we have received numerous positive feedback from our customers regarding your exceptional service. Your efforts have not only helped to build a positive reputation for our company but also contributed to the overall success of our business.

Once again, I would like to express my sincere appreciation for your hard work and dedication. Your commitment to excellence is an inspiration to us all, and I look forward to seeing your continued success in your role.