iSpring Solutions, Inc. Reviews 

369
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Thanks to Harshit for calmly listening to my issues and then addressing each one of them in a lucid way. His expertise was quite evident by the kinds of solutions he suggested. All my queries were ans... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I spoke to Matt regarding a UV filter for whole house system, Matt was very patient helpful and knowledgeable. I ordered what was needed and will be installing asap! Thanks Matt, you put the S in ser... Toon meer

Beoordeeld met 5 van de 5 sterren

iSpring SUPPORT is the BEST !!! I have been using iSpring for FIVE Years and NOT ONCE have I ever had to make a complaint. EVERY ONE of their Customer Support Team is a STAR !!!

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Je suis très satisfaite de l'accueil d'iSpring ; toute l'équipe est disponible et réactive et, jusqu'à ce jour, j'ai toujours eu des réponses très réactives, et toutes très efficaces, à mes demandes... Toon meer

Bedrijfsgegevens

  1. Softwarebedrijf
  2. Softwareverkoper

Geschreven door het bedrijf

iSpring is a global leader in creating award-winning software for eLearning. Since 2001, iSpring Solutions, Inc. has helped thousands of businesses worldwide advance their corporate training and spread best business practices. iSpring is recognized for its beautifully engineered products and exceptional service. Over 61,000 customers from 173 countries choose iSpring for its reliability and high performance. The customer list includes 198 of the Fortune 500 companies, government agencies, and educational institutions worldwide: Microsoft, SAP, Boeing, Dell, Adidas, Procter & Gamble, PepsiCo, Volkswagen, Massachusetts Institute of Technology, University of California at Berkeley, Stanford and Harvard Universities.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

369 reviews

5 sterren
4 sterren
3 sterren
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4,6

Alle reviews

(369)

19 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Super Cool Product + Super Good Service!

The product is super cool, and tech support is great! I am using this product for more than 5 years. They are continuously updating and making things easier and more effective.

23 juni 2025
Review zonder uitnodiging
Logo iSpring Solutions, Inc.

Antwoord van iSpring Solutions, Inc.

Praveen, thank you for your positive feedback and for being a loyal customer over the past five years. We're delighted to hear that you find our product super cool and that our tech support has been helpful. We’re continually working to improve and make things easier and more effective for our users. Your satisfaction is our priority, and we truly appreciate your support and trust in our updates and service.

Beoordeeld met 5 van de 5 sterren

Great Support

Quick replies, optimistic solutions, proper guidance and great support always. We were able to complete our project very smoothly and they have always being there when stuck.

23 juni 2025
Review zonder uitnodiging
Logo iSpring Solutions, Inc.

Antwoord van iSpring Solutions, Inc.

Thank you for your kind words and the 5-star rating. We're delighted to hear that our quick replies, optimistic solutions, and proper guidance helped make your project smooth and successful. We truly appreciate your trust and are always here to support you whenever you need assistance.

Beoordeeld met 5 van de 5 sterren

Detailed and patient support from Balvinder

The tech support Balvinder first provided the optimum solution for the query at hand. Later, patiently took me through the process to actually implement that process step by step. Helped with screenshots, help links and stayed till the end, till I said issue is addressed and closed the query.

20 juni 2025
Review zonder uitnodiging
Logo iSpring Solutions, Inc.

Antwoord van iSpring Solutions, Inc.

Thank you for your kind words and for recognizing Balvinder's patient support and thorough assistance. We're glad he was able to provide an effective solution and guide you through the implementation step by step with clear instructions and helpful resources. Your satisfaction is our priority, and we appreciate your feedback.

Beoordeeld met 5 van de 5 sterren

Un très bon service client!

J'utilise Ispring dans le cadre professionnel et scolaire. Pour avoir testé de nombreux outils de création de supports numériques, Ispring est simple d'utilisation, accessible et très sympa visuellement. De plus, la marque met souvent de nouveaux templates ou illustrations, et a beaucoup de supports d'informations en ligne ou en vidéos.
Si je devais rajouter un bon point, je dirais le service client. Disponible, agréable et aidant. Bravo!

15 mei 2025
Review zonder uitnodiging
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Antwoord van iSpring Solutions, Inc.

Merci infiniment pour votre retour positif ! Nous sommes ravis d'apprendre que vous appréciez l'utilisation d'iSpring dans vos activités professionnelles et scolaires. Votre éloges sur notre service client nous touche particulièrement. Notre équipe s'efforce d'être toujours disponible et utile pour nos utilisateurs. N'hésitez pas à nous contacter pour toute autre question ou besoin. Merci encore pour votre confiance !

Beoordeeld met 5 van de 5 sterren

Elena Sainte-Croix has been very prompt…

Elena Sainte-Croix has been very prompt and attentive to our technical support ticket. She got on it quickly and provided the correct solution. We can’t be happier. Thanks Elena. You are a star.

27 mei 2025
Review zonder uitnodiging
Logo iSpring Solutions, Inc.

Antwoord van iSpring Solutions, Inc.

Mike, thank you for your kind words and for recognizing Elena's prompt and attentive support. We're delighted to hear she provided the correct solution quickly and that you're satisfied with our service. Your appreciation motivates us to continue delivering high-quality support. If you need further assistance, please don't hesitate to reach out. We are here to make your eLearning journey smooth and joyful!

Beoordeeld met 5 van de 5 sterren

great experience and quick solution

great experience and quick solution. thanks.

16 mei 2025
Review zonder uitnodiging
Logo iSpring Solutions, Inc.

Antwoord van iSpring Solutions, Inc.

Thank you very much for your positive and supportive comment! Look forward to supporting you further, and may our tool help you achieve all your goals on eLearning journey!

Beoordeeld met 5 van de 5 sterren

I had the pleasure of receiOutstanding Support and Seamless Setup Experience!ving support…

I had the pleasure of receiving support from their technical support specialist while registering for the iSpring Suite free trial, and I couldn’t be more pleased with the service. The guidance was clear, helpful, and incredibly efficient. They made the process of setting up my trial subscription smooth and hassle-free.

Highly recommend the service and support provided by iSpring!

22 maart 2025
Review zonder uitnodiging
Logo iSpring Solutions, Inc.

Antwoord van iSpring Solutions, Inc.

Mark, thank you for your kind words! We are thrilled to hear that our technical support specialist provided you with clear and efficient guidance. Our goal is to ensure a smooth and hassle-free experience for all our users, and it's great to know we achieved that for you. Your recommendation means a lot to us, and we look forward to continuing to support you in the future, already as a client!

Beoordeeld met 5 van de 5 sterren

I get a quick support and a good…

I get a quick support and a good solution every time i reach out

12 maart 2025
Review zonder uitnodiging
Logo iSpring Solutions, Inc.

Antwoord van iSpring Solutions, Inc.

Sonal, thank you for your wonderful feedback! We're thrilled to hear that you consistently receive quick support and effective solutions whenever you reach out. At iSpring we look forward to continuing to provide you with the exceptional service you deserve.

Beoordeeld met 5 van de 5 sterren

prompt and solved

prompt and problem solving

13 februari 2025
Review zonder uitnodiging
Logo iSpring Solutions, Inc.

Antwoord van iSpring Solutions, Inc.

Soma, thank you for your positive feedback! We’re thrilled to hear that you found our service prompt and effective in problem-solving. Our team is dedicated to addressing customer needs efficiently, and your recognition of our efforts means a lot to us. We look forward to continuing to provide you with excellent service in the future.

Beoordeeld met 5 van de 5 sterren

Customer-focused

Balvinder tried his level best to resolve the said issue. Appreciate your dedication to solve the customer issue quickly.

25 september 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great product (Suite and Page) and great support

I've been building online courses for years using quite a wide range of software tools (like Adobe captivate and articulate), but iSpring Suite and Page are much better tools at creating very high quality course content quickly. When I had a particular problem with exporting to Moodle, support came back quickly and with the answer which helped me and my client.

28 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Thank you Elena Sainte-Croix

Thank you Elena Sainte-Croix for your great support on my issue with the iSpring Player template import issue. I am happy that you did not give up so easily and did all the testing we needed.

23 mei 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Best Live Tech Support!

When I got the software I knew it came with tech support. I was assuming it would just be e-mail and wait. It is such a pleasure to be able to get a live expert who responds very quickly. Tina was able to answer all my questions and was very patient with me, guiding me step by step! This is the type of technical support and customer service I love and for a software at its price point, it cannot be beat!

14 mei 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Customer SUPPORT is What Creates Brand Equity for iSpring

Balvinder of iSpring Tech Support is One of the Best ( of ALL of The BEST Customer Support Executives of iSpring ). He Demonstrated PATIENCE, EMPATHY and CUSTOMER CENTRICITY.
IF You Ask Me in all of My Experience Dealing With My FAVOURITE Brand ( iSpring Solutions ) - It is Their CUSTOMER SUPPORT Team Who CARRY The Brand. The So-Called " Sales " Team PALE in Comparison .
It is ONLY BECAUSE Of iSpring's SUPERB Customer Support Team That I Have Remained LOYAL for 3 Years and Counting.
The " Sales Team " @ iSpring NEEDS a HUGE Amount of TRAINING in " Customer Centric BEHAVIOUR, TONE of VOICE and MANNER of Speech "

3 april 2024
Review zonder uitnodiging

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