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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Have purchased from J5 many times, products are always great quality and delivery is low cost and always in good time. We have had one batch if tshirts that didn't have such hugh quality printing, but... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Just received my first order from J5Fashion, all I can say is WOW! The quality of clothing is great, Ordered early hours of Friday morning and received parcel midday Monday and the customer servic... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

I have ordered 2 times from J5 Fashion. Mens Clothing & Women's Shoes the quality is good. My customers really loved the items. Dispatch was fast although due COVID-19 and the new Brexit regulations s... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Impressive quality, their T shirts are true to size and individually packed. The delivery was very fast and their customer service was superb. They responded to my emails and phone call when I wanted... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Online marktplaats

Geschreven door het bedrijf

J5Fashion has been leading B2B Manchester’s (UK) wholesale fashion industry since 2007, selling both men’s and women’s clothing including plus size options. With over 20 years industry experience.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

300 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,6

Alle reviews

(300)

17 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Quality of clothing is fantastic the…

Quality of clothing is fantastic the staff are so helpful highly recommend this company

13 maart 2024
Review zonder uitnodiging
Logo J5Fashion

Antwoord van J5Fashion

Hello,
We're totally over the moon after hearing these positive comments from you. We are glad that our services have exceeded your satisfaction. We value our customers' opinions and expectations more than anything else. Hence, if you have any suggestions for us, feel free to contact us.
Thanks
J5FASHION TEAM 😊😊

Beoordeeld met 5 van de 5 sterren

always amazing fashion and costumer…

always amazing fashion and costumer service

18 maart 2024
Review zonder uitnodiging
Logo J5Fashion

Antwoord van J5Fashion

Hello,
We're totally over the moon after hearing these positive comments from you. We are glad that our services have exceeded your satisfaction. We value our customers' opinions and expectations more than anything else. Hence, if you have any suggestions for us, feel free to contact us.
Thanks
J5FASHION TEAM 😊😊

Beoordeeld met 5 van de 5 sterren

Excellent supplier

Excellent supplier, quick delivery

17 maart 2024
Review zonder uitnodiging
Logo J5Fashion

Antwoord van J5Fashion

Hello,
We're totally over the moon after hearing these positive comments from you. We are glad that our services have exceeded your satisfaction. We value our customers' opinions and expectations more than anything else. Hence, if you have any suggestions for us, feel free to contact us.
Thanks
J5FASHION TEAM 😊😊

Beoordeeld met 1 van de 5 sterren

I’mreally unhappy and I have contacted…

I’mreally unhappy and I have contacted via email to express this. I have stock which has been delivered unfinished. A jumper hasn’t been sewed up on the sleeves and the sizing is all of and have had no reply

9 februari 2024
Review zonder uitnodiging
Logo J5Fashion

Antwoord van J5Fashion

Dear Customer,

We are sorry to hear that you had encountered some issues with your order. This customer placed an order on the website on the 12/02/24, they ordered pack of 12 ladies’ tracksuits we shipped them out the next day. The order was successfully delivered to them. The customer sent us an email two days after they placed an order, however the email landed in junk we didn't see it coming through, but they did not like the quality of the product, also one of the tracksuits sleeves were not sewed up. Also she didn't mention that she received 10 pieces instead of 12 when the parcel was delivered, now it's been over a month and she's making issues that she received 10 pieces instead of 12 we have clearly stated on our website if you think something is missing or something is wrong with the order please contact us in seven days’ time when the order is delivered. Our packing team has checked every single piece that she returned it looks like it's been washed too so we haven't got it back in the original state. We have clearly mentioned on our website terms and conditions that if you do not like the product because of quality we will be taking a restocking fee when you return the item for this reason. Now she has opened a dispute with PayPal to get a full refund.
We are incredibly grateful for your business and ensure that arrangements are in place to ensure you continue receiving exceptional services from us.

Thanks
J5 Team

Beoordeeld met 5 van de 5 sterren

I would recommend this company!

Their website is so easy to use and has so many options and variety of clothing to choose from. I’ve ordered some bits from here before and I can say that I am pleased with the quality, true sizes and delivery time! I would definitely recommend.

16 februari 2024
Review zonder uitnodiging
Logo J5Fashion

Antwoord van J5Fashion

Hello,
We're totally over the moon after hearing these positive comments from you. We are glad that our services have exceeded your satisfaction. We value our customers' opinions and expectations more than anything else. Hence, if you have any suggestions for us, feel free to contact us.
Thanks
J5FASHION

Beoordeeld met 1 van de 5 sterren

I’ve had 2 parcels come but then one…

I’ve had 2 parcels come but then one hasn’t arrived and I’m still getting charged for it spoke to dpd there saying contact j5 and j5 is telling me to contact dpd. So I’m in debt £120 for something I haven’t received and neither wants to help

15 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great leggings

Great leggings, good quality and good price! JQ deliver quickly and efficiently and I would definitely recommend

1 december 2023
Review zonder uitnodiging
Logo J5Fashion

Antwoord van J5Fashion

Hello Michele,
We're totally over the moon after hearing these positive comments from you. We are glad that our services have exceeded your satisfaction. We value our customers' opinions and expectations more than anything else. Hence, if you have any suggestions for us, feel free to contact us.
Thanks
J5FASHION

Beoordeeld met 1 van de 5 sterren

Crooks....

Crooks....
I emailed them asking a question about a few products and the reply i got prompted me to order. order arrived and they had given me the completely wrong information and clearly don't know their products so i returned them and now are trying to charge me a 35% restocking fee for their mistake!! crooks and very rude

6 december 2023
Review zonder uitnodiging
Logo J5Fashion

Antwoord van J5Fashion

Dear Customer,
We are sorry to hear that your order did not meet your expectations. We have dedicated supports team available to assist you with every step of your order to after sale service. Thus, we highly encourage you to reach out to our supports team to raise any concerns regarding your order.
Thanks
J5 Teams

Beoordeeld met 5 van de 5 sterren

I recently purchased Christmas jumpers…

I recently purchased Christmas jumpers and various styles from J5Fashion, and I'm thrilled with the exceptional product quality, extensive style variety, and reasonable shipping prices, making them my go-to for wholesale clothing needs.

17 november 2023
Review zonder uitnodiging
Logo J5Fashion

Antwoord van J5Fashion

Dear Customer
We're totally over the moon after hearing these positive comments from you. We are glad that our services have exceeded your satisfaction. We value our customers' opinions and expectations more than anything else. Hence, if you have any suggestions for us, feel free to get in touch with us.
Thanks
J5FASHION

Beoordeeld met 5 van de 5 sterren

First time using the company

First time using the company. Communication was professional. I was able to have a conversation with company regarding a product which helped but myself at ease. Order arrived within 2 days as selected. Quality what I ordered is great. I’ll be ordering again.

15 november 2023
Review zonder uitnodiging
Logo J5Fashion

Antwoord van J5Fashion

Dear Customer
We're totally over the moon after hearing these positive comments from you. We are glad that our services have exceeded your satisfaction. We value our customers' opinions and expectations more than anything else. Hence, if you have any suggestions for us, feel free to get in touch with us.
Thanks
J5FASHION

Beoordeeld met 5 van de 5 sterren

excellent experience

21 november 2023
Review zonder uitnodiging
Logo J5Fashion

Antwoord van J5Fashion

Dear Customer,

We're totally over the moon after hearing these positive comments from you. We are glad that our services have exceeded your satisfaction. We value our customers' opinions and expectations more than anything else. Hence, if you have any suggestions for us, feel free to get in touch with us.

Thanks,
J5FASHION

Beoordeeld met 5 van de 5 sterren

Amazing Good proces in getting my order…

Amazing Good proces in getting my order and any questions you have they answer really quickly highly recommend

17 november 2023
Review zonder uitnodiging
Logo J5Fashion

Antwoord van J5Fashion

Dear Customer,

We're totally over the moon after hearing these positive comments from you. We are glad that our services have exceeded your satisfaction. We value our customers' opinions and expectations more than anything else. Hence, if you have any suggestions for us, feel free to get in touch with us.

Thanks,
J5FASHION

Beoordeeld met 5 van de 5 sterren

Great prices

Great prices, brilliant to deal with and fast delivery.

3 oktober 2023
Review zonder uitnodiging
Logo J5Fashion

Antwoord van J5Fashion

Dear Customer
We're totally over the moon after hearing these positive comments from you. We are glad that our services have exceeded your satisfaction. We value our customers' opinions and expectations more than anything else. Hence, if you have any suggestions for us, feel free to get in touch with us.
Thanks
J5FASHION

Beoordeeld met 5 van de 5 sterren

Very helpful on what's app took photos…

Very helpful on what's app took photos to show items I was interested in and sent me a photo of my order once they'd picked it and delivery was quick. Thanks you.

23 oktober 2023
Review zonder uitnodiging
Logo J5Fashion

Antwoord van J5Fashion

Dear Customer
We're totally over the moon after hearing these positive comments from you. We are glad that our services have exceeded your satisfaction. We value our customers' opinions and expectations more than anything else. Hence, if you have any suggestions for us, feel free to get in touch with us.
Thanks
J5FASHION

Beoordeeld met 5 van de 5 sterren

Excellent company to deal with and…

Excellent company to deal with and quality is great.

14 oktober 2023
Review zonder uitnodiging
Logo J5Fashion

Antwoord van J5Fashion

Hi Mary,

We're totally over the moon after hearing these positive comments from you.

We are glad that our services have exceeded your satisfaction. We value our customers' opinions and expectations more than anything else.

Hence, if you have any suggestions for us, feel free to get in touch with us.

Thanks
J5FASHION

Beoordeeld met 5 van de 5 sterren

Very quick devivery and very gd…

Very quick devivery and very gd customer service no issuesc

12 oktober 2023
Review zonder uitnodiging
Logo J5Fashion

Antwoord van J5Fashion

Hi Rosemary,

We're totally over the moon after hearing these positive comments from you.

We are glad that our services have exceeded your satisfaction. We value our customers' opinions and expectations more than anything else.

Hence, if you have any suggestions for us, feel free to get in touch with us.

Thanks
J5FASHION

Beoordeeld met 5 van de 5 sterren

Regular communication and excellent…

Regular communication and excellent customer service

2 september 2023
Review zonder uitnodiging
Logo J5Fashion

Antwoord van J5Fashion

Dear Customer
We're totally over the moon after hearing these positive comments from you. We are glad that our services have exceeded your satisfaction. We value our customers' opinions and expectations more than anything else. Hence, if you have any suggestions for us, feel free to get in touch with us.
Thanks
J5FASHION

Beoordeeld met 1 van de 5 sterren

1st order bad experience

Placed my first order and after 5 days contacted them to find out where it was no reply so tried again, was then told they didn't have said items! So I then asked to order 2 different items and checked they were in stock and correct colours was told yes, so paid the extra and ordered, as soon I they arrived I could see one of the items was wrong, it was a different style, colour and design so again contacted again no reply so contacted again was just told they don't arrange returns I have to pay for their mistake! so again I contacted took 3 messages before someone replied, I sent photos to show the difference which is clear they are not the same as I ordered, I was told they were correct! so again I replied with the differences, again no reply, so guess I won't be getting a reply now so won't be ordering from them again

10 augustus 2023
Review zonder uitnodiging
Logo J5Fashion

Antwoord van J5Fashion

Dear Customer.
We are sorry to hear that you had encountered some issues with your order. However, our records now show that those concerns were successfully resolved for you, and we are seeing regular buying from you now.

We are incredibly grateful for your business and ensure that arrangements are in place to ensure you continue receiving exceptional services from us.

Thanks
J5 Team

Beoordeeld met 5 van de 5 sterren

Beautiful products,

Beautiful products,
Excellent dispatch and delivery time !
Would highly recommend J5 Fashion as a supplier for your wholesale items !
I will definitely be ordering again 😀
Thank you J5 Fashion!!

5 augustus 2023
Review zonder uitnodiging
Logo J5Fashion

Antwoord van J5Fashion

Hi Sonia
We're totally over the moon after hearing these positive comments from you. We are glad that our services have exceeded your satisfaction. We value our customers' opinions and expectations more than anything else. Hence, if you have any suggestions for us, feel free to get in touch with us.
Thanks
J5FASHION

Beoordeeld met 5 van de 5 sterren

Fast and great stuff at reasonable…

Fast and great stuff at reasonable price 👍👍highly recommended

18 juli 2023
Review zonder uitnodiging
Logo J5Fashion

Antwoord van J5Fashion

Hi Jagdip
We're totally over the moon after hearing these positive comments from you. We are glad that our services have exceeded your satisfaction. We value our customers' opinions and expectations more than anything else. Hence, if you have any suggestions for us, feel free to get in touch with us.
Thanks
J5FASHION

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