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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Have purchased from J5 many times, products are always great quality and delivery is low cost and always in good time. We have had one batch if tshirts that didn't have such hugh quality printing, but... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Just received my first order from J5Fashion, all I can say is WOW! The quality of clothing is great, Ordered early hours of Friday morning and received parcel midday Monday and the customer servic... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

I have ordered 2 times from J5 Fashion. Mens Clothing & Women's Shoes the quality is good. My customers really loved the items. Dispatch was fast although due COVID-19 and the new Brexit regulations s... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Impressive quality, their T shirts are true to size and individually packed. The delivery was very fast and their customer service was superb. They responded to my emails and phone call when I wanted... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Online marktplaats

Geschreven door het bedrijf

J5Fashion has been leading B2B Manchester’s (UK) wholesale fashion industry since 2007, selling both men’s and women’s clothing including plus size options. With over 20 years industry experience.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

300 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,6

Alle reviews

(300)

17 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Brilliant customer service

Brilliant customer service, great products all delivered in a timely manner.

4 juni 2021
Review zonder uitnodiging
Logo J5Fashion

Antwoord van J5Fashion

Dear Kay.

Thanks a million for the positive feedback.

We are glad that our services and products are being enjoyed. We will be more than happy to know if there's anything we can do better to exceed your expectations.

You can email us support@j5fashion.com

Regards.
J5 TEAM 😀

Beoordeeld met 5 van de 5 sterren

Perfection!!!

The quality of the pieces I ordered exceeded my expectations! For prices so low, I am so happy. My t shirts are thick and soft, etc. I'll definitely continue to order from them

4 juni 2021
Review zonder uitnodiging
Logo J5Fashion

Antwoord van J5Fashion

Dear Ola,

Thank you very much for your feedback! We're over the moon to know that you pleased with our service and products both. We try our best to exceed our customer’s expectations and if you would like to suggest anything to improve our service please email us on support@j5fashion.com.

Looking forward to seeing you back soon.

Regards.
Team J5

Beoordeeld met 5 van de 5 sterren

Excellent company

Excellent company. Looking forward to future purchases

2 juni 2021
Logo J5Fashion

Antwoord van J5Fashion

Dear Customer

Thank you very much for your feedback! We're happy to know that you pleased with our service and products both. We try our best to exceed our customer’s expectations and if you would like to suggest anything to improve our service please email us on support@j5fashion.com.

Looking forward to seeing you back soon.

Regards.
Team J5

Beoordeeld met 1 van de 5 sterren

SCAMMERS

SCAMMERS! PLEASE AVOID!

I am totally disappointed with the products of this company and “support” provided after I emailed them several times about the issue. I have received a cycling set which was NOTHING like in the picture AT ALL! Starting from the appearance and thickness of the fabric and ending with material composition. In the listing there was stated as 95% cotton, however the product I received was made out of 95% polyester!! The solution they offered was to send it back at my expenses which is inadequate as they sell products nothing like on their website. TERRIBLE EXPERIENCE, NEVER EVER AGAIN!

26 mei 2021
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Sizing terrible on plus size…

Sizing terrible on plus size sweatshirts colours terrible on plus size T-shirt’s

14 mei 2021
Logo J5Fashion

Antwoord van J5Fashion

Dear Customer.

Our products are up to Standard UK size and we apologies they did not turn up to be as your expectation.

Which can be an occasional case due to styling or an individual's measurements. Hence, we would request you to please get in touch with our support team at support@j5fashion.com.

Our teams are all dedicated to helping.

Regards,
J5FASHION

Beoordeeld met 3 van de 5 sterren

A lot of the items I received had holes…

A lot of the items I received had holes in them. Tried to contact customer service but no joy

14 mei 2021
Logo J5Fashion

Antwoord van J5Fashion

Hello Debbie,

Thanks for your feedback.

We have looked at our customer service platforms and have not found any contact logged in from your end.

Due to the current situation of covid-19, our teams are working remotely via emails. Hence, we are requesting all our customers to contact us through them. You can still email the team at support@j5afshion.com.

Our dedicated team will be happy to resolve this for you (If still requires so).

Regards,
J5FASHION

Beoordeeld met 5 van de 5 sterren

Just received my first order from…

Just received my first order from J5Fashion, all I can say is WOW!
The quality of clothing is great, Ordered early hours of Friday morning and received parcel midday Monday and the customer service was amazing. Had a little issue with one item and its been refunded and sorted within an hour !
Would 100% recommend to anyone thinking of purchasing.
Cannot wait to place my 2nd order :)

10 mei 2021
Review zonder uitnodiging
Logo J5Fashion

Antwoord van J5Fashion

Dear Kirsty,

Thank you very much for your feedback! We're happy to know that you pleased with our service and products both. We try our best to exceed our customer’s expectations and if you would like to suggest anything to improve our service please email us on support@j5fashion.com.

Looking forward to seeing you back soon.

Regards.
Team J5

Beoordeeld met 5 van de 5 sterren

Quick delivery

Quick delivery. Items as described , good pics.

7 mei 2021
Logo J5Fashion

Antwoord van J5Fashion

Dear Customer,

Thank you very much for your feedback! We're happy to know that you pleased with our service and products both. We try our best to exceed our customer’s expectations and if you would like to suggest anything to improve our service please email us on support@j5fashion.com.

Looking forward to seeing you back soon.

regards.
Team J5😊

Beoordeeld met 1 van de 5 sterren

Horrible do not order from this company…

Horrible do not order from this company they charge double shipping & if order canceled they will charge fee ! Very poor service

4 mei 2021
Logo J5Fashion

Antwoord van J5Fashion

Hi Alex

Thanks for your feedback.

We have conducted our investigation and found that the order was placed with the click and collect option. You were requested to have your order collected or pay the shipping charges for delivery.

The team also offer you a discount code in shipping which was refused. I am afraid, we have made our policies available on click & collect cancellations https://www.j5fashion.com/click-collect/ to all our customers.

We aim to be co-operative with our customers and were with you as well. You can still get in touch with them to discuss your available options at support@j5fashion.com.

Regards,
Team J5.

Beoordeeld met 5 van de 5 sterren

Good communication and product from…

Good communication and product from this company so far 👌

4 mei 2021
Logo J5Fashion

Antwoord van J5Fashion

Dear Customer,

Thank you very much for your feedback! We're happy to know that you pleased with our service and products both. We try our best to exceed our customer’s expectations and if you would like to suggest anything to improve our service please email us on support@j5fashion.com.

Looking forward to seeing you back soon.

regards.
Team J5😊

Beoordeeld met 1 van de 5 sterren

Horrible company on the planet ,they…

Horrible company on the planet ,they send me all faulty items ,gilet was dirty,ladies jackets smell of petrol,I returned them all and they send me only half of the money ,it’s disgusting how people like them running people,their products is cheap quality ,dirty ,and all petrol smell,do not buy from this company ,even when you return it back they give you half of the money
THIEVES ,RUBBERS
Be AWARE of this horrible company
I will make big complain About them everywhere I can, so people can be Aware of this SCAMMERS !!!🤮🤮🤮

17 april 2021
Beoordeeld met 5 van de 5 sterren
Logo J5Fashion

Antwoord van J5Fashion

Dear Customer,

Thanks a million for providing us with the review.

We are glad that you are satisfied with your purchase. We always aim to exceed our customer expectations. Please advise if there's anything we can do to make your experience even better.

Regards,
J5FASHION TEAM

Beoordeeld met 5 van de 5 sterren

Would highly recommend!

I have ordered from J5Fashion a number of times now, always been very happy with the quality of the garments! Highly recommended.

10 april 2021
Logo J5Fashion

Antwoord van J5Fashion

Dear Customers,

Thanks a million for providing us with the review.

We are glad that you are satisfied with your purchase. We always aim to exceed our customer expectations. Please advise if there's anything we can do to make your experience even better.

Regards,
J5FASHION TEAM

Beoordeeld met 5 van de 5 sterren
Logo J5Fashion

Antwoord van J5Fashion

Hi Tina,

Thanks a million for providing us with the review.

We are glad that you are satisfied with your purchase. We always aim to exceed our customer expectations. Please advise if there's anything we can do to make your experience even better.

Regards,
J5FASHION TEAM

Beoordeeld met 5 van de 5 sterren

Like this link 😍everythings its good…

Like this link 😍everythings its good :) 🌹

5 april 2021
Logo J5Fashion

Antwoord van J5Fashion

Hi Sigita,

Thanks a million for providing us with the review.

We are glad that you are satisfied with your purchase. We always aim to exceed our customer expectations. Please advise if there's anything we can do to make your experience even better.

Regards,
J5FASHION TEAM

Beoordeeld met 1 van de 5 sterren

Ordered 30 mens grey hoodies they sent…

Ordered 30 mens grey hoodies they sent 25 woman's grey hoodies and the garments contained bugs in the packaging, when asked to resolve the problems and refund the £220 and return there items they went quite and haven't corresponded since

3 april 2021
Beoordeeld met 5 van de 5 sterren

Amazing Wholesale

Amazing Wholesale , good Quality clothing, very fast delivery. Definitely recommend 👌

2 april 2021
Logo J5Fashion

Antwoord van J5Fashion

Dear Customer,

Thanks a million for providing us with the review.

We are glad that you are satisfied with your purchase. We always aim to exceed our customer expectations. Please advise if there's anything we can do to make your experience even better.

Regards,
J5FASHION TEAM

Beoordeeld met 5 van de 5 sterren

I've only purchased once so far so…

I've only purchased once so far so can't comment long term. I am happy with the order I've received and plan on buying more stock soon.

2 april 2021
Logo J5Fashion

Antwoord van J5Fashion

Hi Kelly, ,

Thanks a million for providing us with the review.

We are glad that you are satisfied with your purchase. We always aim to exceed our customer expectations. Please advise if there's anything we can do to make your experience even better.

Regards,
J5FASHION TEAM

Beoordeeld met 5 van de 5 sterren
Logo J5Fashion

Antwoord van J5Fashion

Dear Customer,

Thanks a million for providing us with the review.

We are glad that you are satisfied with your purchase. We always aim to exceed our customer expectations. Please advise if there's anything we can do to make your experience even better.

Regards,
J5FASHION TEAM

Beoordeeld met 5 van de 5 sterren

Fast efficient transaction from this…

Fast efficient transaction from this company

1 april 2021
Logo J5Fashion

Antwoord van J5Fashion

Hi Mickies,

Thanks a million for providing us with the review.

We are glad that you are satisfied with your purchase. We always aim to exceed our customer expectations. Please advise if there's anything we can do to make your experience even better.

Regards,
J5FASHION TEAM

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