Had a boiler service from Colin, a year after the new one was installed by JB Heating. He was very friendly and professional, he was thorough with the checks and carefully explained how each part work... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Boiler and hot water cylinder service by Colin on 4 year old boiler which JB fitted. Work done quickly and explained thoroughly. Would recommend
Bedrijf heeft geantwoord
Matt was brilliant. He rang before his arrival to make sure the time was suitable for me and to say how long he would be. He arrived exactly on time and was very friendly and professional. He serviced... Toon meer
Bedrijf heeft geantwoord
Charlie came as follow up. Problem identified previous day needed parts. Charlie replaced the parts got in with the job and finished off my service. Very helpful would definitely recommend.
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Verwarmingsinstallateur
- ook in
- Boiler leverancier
- Gasingenieur
- Gasinstallatieservice
- Ketel- en verwarmingsdienst
- Loodgieter
Geschreven door het bedrijf
Trading since 2001 we are Worcester Bosch Accredited at the highest level (Level 2 Partner) and cover all aspects of boilers and heating for domestic and commercial heating and plumbing requirements, specialising in Worcester Bosch boiler Installations and also repair and service/maintenance for Gas, Oil, LPG and Electrical work we pride ourselves on being prompt, competitively priced and professional. We complete boiler and central heating upgrade installations every day and have some of the most competitive installation prices around. We are Gas safe no. (213925) OFTEC No. (14053) and member of the CIPHE. Public liabilities insured for £2M and have a £20000 workmanship warrantee insurance policy for all our work. Five year warrantees apply on all our Installation work (Labour and Materials), and where manufacturers warrantees apply including up to 12 years for new Worcester Bosch boiler Installations. Five Star rated Heating engineers with over 25 years’ experience and qualified in various different fields including: Gas, LPG and Oil. We are Gas Safe and OFTEC registered we are also a member of Ciphe (Chartered institute of plumbing and heating engineers). Being associated and accredited by manufactures including: Mitsubishi, Worcester Bosch, Vaillant, Baxi and Honeywell Heating Controls you can be assured of professional quality service with extended Warrantees. Established in 2001 serving Lancashire, Yorkshire and Greater Manchester, we provide only the highest standards of work and are Gas safe, OFTEC, CIPHE and Worcester Bosch accredited. We cover all boilers and heating for domestic, commercial and industrial heating and plumbing requirements, specialising in boiler repair and service for either Gas, Oil, LPG and Electrical work we pride ourselves on being prompt, competitively priced and professional. We cover BB, BL, M, OL, SK, HX and PR postcodes.
Contactgegevens
20 Greenbank Street, BB4 7PD, Rawtenstall, Verenigd Koninkrijk
- 01706 248132
- info@jbheating.co.uk
- www.jbheating.co.uk
4,9
Uitstekend
1K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
JB heating were excellent
JB heating were excellent. Very professional and thorough. Quick to respond to my initial enquiry and subsequent questions .
Helpful from the start , they replaced a broken shower, lots of companies would only fit a new bathroom!!!
Admin staff did loads to match my shower like for like as the old one was out of production. The plumber jack was lovely and did a great job, very professional and personable I would definitely use the company again .
9 juli 2025
Review zonder uitnodiging
Antwoord van JB Heating Services
Thank you so much for your kind words and for leaving us such a fantastic review. We truly appreciate it! We’re really glad we could help you get your shower replaced without the hassle of a full bathroom refit. Our admin team always aim to go the extra mile to find the best possible match, and it’s great to hear that came across. Jack will be especially pleased to hear your feedback. We’ll make sure it’s passed on to him! It was a pleasure to assist you, and we’re so happy you’d choose to use JB Heating again. Please don’t hesitate to get in touch if there’s ever anything else we can help with.
Top class outfit
JB were superb from start to finish on our recent CH boiler replacement. Their communication and estimation is clear and quick throughout. But their engineer Matthew was the best of all. He was right on time and is a real 5 star professional. Many thanks to Matthew and JB.
1 juli 2025
Review zonder uitnodiging
Antwoord van JB Heating Services
Thank you so much for taking the time to leave us such a fantastic 5-star review. We’re delighted to hear you were happy with the entire process, from our communication and estimates through to the installation itself. We’ll be sure to pass on your kind words to Matthew, he’ll be thrilled to know his professionalism and punctuality made such a great impression. Many thanks again for choosing JB Heating. If you ever need us in the future, please don’t hesitate to get in touch.
5 star service from JB Heating.
5 star service from JB Heating.
Great service from beginning to end. Booked an appointment for an engineer to fix my boiler the day after my call with a very friendly customer service staff member. Had an email confirmation and another email on the morning of the appointment. Jack, the engineer phoned to tell me he was about half an hour away and arrived exactly when he said he would. The cost was very reasonable and Jack fixed the problem quickly and efficiently as well as being a really lovely guy, My dog, Boogie, liked him too, which was a very good sign. Very happy with the service and I would not hesitate to use JB Heating again.
25 juni 2025
Review zonder uitnodiging
Antwoord van JB Heating Services
Thank you so much for your wonderful 5-star review! We're really glad to hear everything went smoothly, from your first call with our team to Jack's visit. It means a lot to us that you appreciated the communication, the service, and the value. We'll be sure to pass your kind words on to Jack. He’ll be especially pleased to know Boogie gave him the paws-up! We truly appreciate your support and look forward to helping you again whenever you need us.
The fitter Gary could not be faulted
The fitter Gary could not be faulted. He was polite, efficient and considerate.
Thankyou
24 juni 2025
Review zonder uitnodiging
Antwoord van JB Heating Services
Thank you for taking the time to leave us a review. We really appreciate your kind feedback. We're delighted to hear that Gary provided a polite, efficient, and considerate service. If there’s anything we could have done to make your experience a full 5 stars, we’d love to hear your thoughts. Your feedback helps us continue to improve. Thanks again for choosing JB Heating and we look forward to helping you again in the future.
Great service today from Gary who dealt…
Great service today from Gary who dealt with our leaky boiler. Fair price and very professional service, will not hesitate to use again.
18 juni 2025
Review zonder uitnodiging
Antwoord van JB Heating Services
Thank you so much for your kind words and for taking the time to leave us a review! We’re really pleased to hear that you were happy with the service Gary provided. We’ll be sure to pass your feedback on to him. It’s great to know the boiler issue was resolved to your satisfaction, and we truly appreciate your trust in us. Should you ever need us again, we’ll be more than happy to help.
Highly Recommended!
It can be quite difficult to find good trades people/companies and its very rare I write a review. If you are looking for a heating engineer I would highly recommend this company. When I rang for a quote, the office assistant was knowledgeable, told me roughly how long it would take and the cost per hour. (I sent photos as well.) The engineer (Gary) was booked and arrived on time. He was professional, explained what the job involved and located the radiator where I asked. He was really nice, positive, tidy and did an excellent job. Thank you.
11 juni 2025
Review zonder uitnodiging
Antwoord van JB Heating Services
Thank you so much for your lovely review, it genuinely means a lot to us. It’s always great to hear when our efforts make a difference, and we’re so pleased you were happy with the service. We really appreciate you taking the time to share your experience, especially as you mentioned you don’t often leave reviews. That makes it all the more meaningful. Thanks again, and don’t hesitate to get in touch if there’s anything we can help with in the future.
FRIENDLY ADMIN WITH GOOD COMMUNICATION…
FRIENDLY ADMIN WITH GOOD COMMUNICATION AND ORGANISATION. INITIAL ASSESSMENT COMPLETED QUICKLY BY VISITING ENGINERR. NEW BOILER FITTED NEXT WORKING DAY. VERY PROFESSIONAL AND FRIENDLY. FELT CONFIDENT IN THEIR WORK THROUGHOUT. THANK YOU.
9 juni 2025
Review zonder uitnodiging
Antwoord van JB Heating Services
Thank you so much for your kind words! We’re really pleased to hear that you found our admin team friendly and well-organised, and that the process from assessment to installation was smooth and efficient. It’s great to know you felt confident in our work throughout and that means a lot to us. Thank you again for choosing JB Heating, and if there’s anything you need in future, we’re always here to help.
Went to call his office, haven't seen him since.
Called them out on Friday morning for non urgent repair/service of the AirCon of a building we were moving in to.
Arrived within the hour, and from there it all went wrong.
Engineer seemed to have no idea and after 20mins went back to his van to "call the office", haven't seen him since, but they have sent us an invoice for £108, along with some interest "notes".
I'll go through these "notes" and decide if the Charity should pay, or if they just want Money for Nothing
Job left feedback:
What Did You Do On This Visit?
Attended site - And very quickly you arrived too
Spoken to client - Confirmed everything we had already said in our original phone call.
Haven’t been on in 8 years - In our call we said the building had been empty for at least 7 years, and we didn't know if it had been serviced before.
Was no access around the back - Is that no access through the gate we unlocked, opened and took you through, or no access through the fire door you were let in by, or did you just make this up?
Units on the roof - On a flat roof that we have access to from an upper door, or by ladders, which we have, and this was also asked and responded to in our phone call
No fuzes said 5 fuzes missing - AirCon doesn't have 5 fuses, it's a commercial building and is on a HUGE breaker box on the lower floor, which you were shown, and it was turned on whilst you were there as the control panel in the office came on. Or are you talking about the electrician who was on site who was checking the 13A fuses in the alarm and Signal Amplifier unit in the back office, the 5 fused spurs that he was already working on, and had the fuses for, when you arrived, which has NOTHING to do with the AirCon, and this was mentioned when you asked.
We spent a few hours wondering where he had gone, perhaps he had left for parts, maybe for lunch, or an emergency had come up. It wasn't until the invoice arrived that the two people who had been there to deal with him realised what had happened and could leave (they were VERY specific in their call that they needed people there at all times, and we would be billed otherwise).
Maybe we should invoice for OUR time, seems fair.
6 juni 2025
Review zonder uitnodiging
Antwoord van JB Heating Services
We’re sorry to hear you feel this way, however we would like to clarify the situation.
Our engineer attended site promptly as requested and carried out an initial inspection based on the information provided at booking. As with many commercial systems that have not been in use for several years, further investigation and diagnostic work is often required before any repair or recommissioning can take place.
During the visit, our engineer needed to contact the office to review findings and next steps. This is part of our standard process to ensure accurate assessment, particularly where system condition, access, and electrical setup require further clarification.
Following the visit, an invoice was issued for the attendance and diagnostic time, which remains unpaid.
We have since attempted to request further details to better understand your concerns and resolve the matter, however we have not received any response.
We always aim to provide a professional and transparent service, and we would still welcome the opportunity to discuss this directly and reach a resolution.
Same day call out
Call out at 9am, arrived same day, was kept up to date by text.
Great repair from Jack, knowledgable and great customer service.
29 mei 2025
Review zonder uitnodiging
Antwoord van JB Heating Services
Thank you so much for your kind words! We're really glad we could get out to you quickly and keep you updated along the way — we know how important that is. Jack is a valued member of our team, and it's great to hear that his knowledge and service made a difference. If you ever need us again, we're only a call away.
Fantastic service
Fantastic service - came the morning after calling, really friendly and helpful. Will definitely use them again and wouldn’t hesitate to recommend to friends and family.
29 mei 2025
Review zonder uitnodiging
Antwoord van JB Heating Services
Thank you so much for your kind words! We're really glad we could get to you quickly and that you felt looked after — that's exactly the kind of service we aim to provide. From all of us at JB Heating, thank you for your trust — and we’ll be here whenever you need us.
Jack was very friendly and completed…
Jack was very friendly and completed the boiler check quickly, professionally, and smoothly.
27 mei 2025
Review zonder uitnodiging
Antwoord van JB Heating Services
Thank you so much for your kind words! We're thrilled to hear that Jack provided a friendly and professional service during your boiler check. We take great pride in making sure everything runs smoothly for our customers, and your feedback means a lot to us. If you ever need anything in the future, don’t hesitate to get in touch!
Had New Boiler fixed 21/5/25
Had New Boiler fixed 21/5/25
Lad was very nice and pleasant he cleaned up after himself it was all day job .
Thank You Again
21 mei 2025
Review zonder uitnodiging
Antwoord van JB Heating Services
Thank you so much for your kind words and for taking the time to leave a review! We're really pleased to hear you were happy with the boiler installation on the 21st. It’s great to know our engineer made a good impression — being pleasant and tidy is something we really pride ourselves on, especially during a full-day job like yours. Your thanks means a lot to us, and we’re always here if you need anything in the future.
Fast efficient service
I noticed that an old unused gas fire had started to give off just the slightest whiff of gas, so decided to have it removed and capped off. I rang JB Heating who offered an appointment the same (Friday) afternoon warning it would probably be late on. Late afternoon I got an apologetic phone call explaining the engineer was on an emergency call which was taking longer than expected and wouldn't be able to make it. They offered a rebooking for the Saturday afternoon which I accepted. Got a text Saturday lunchtime to say the engineer was on his way and half an hour later he arrived. Did a quick clean job of removing the fire, capping the pipe, and pressure testing the internal gas piping. The quoted per-hour price was very reasonable and I paid the engineer by credit card (other payment options were available). All interactions with the company were efficient and professional, very impressed.
17 mei 2025
Review zonder uitnodiging
Antwoord van JB Heating Services
Thank you so much for your thoughtful review, we really appreciate it! We’re so pleased we could help with removing and capping off your old gas fire. Your understanding around the initial delay on Friday didn’t go unnoticed, and we're glad the Saturday appointment worked out smoothly in the end. We always aim to keep our communication clear, our pricing fair, and our service professional — so it’s lovely to hear that reflected in your experience. Thanks again for choosing JB Heating — if you ever need us in the future, we’ll be more than happy to help.
Impressed with same day service
Impressed with same day service. The service engineer Jack was very efficient knowledgeable and personable. He identified the issues with my air conditioning unit and was neat and tidy dismantling and reassembling the unit. Very pleased with their services
14 mei 2025
Review zonder uitnodiging
Antwoord van JB Heating Services
Thank you for your positive review! We're so pleased to hear that Jack was able to assist efficiently and professionally. It's great to know he made a strong impression with his knowledge, attention to detail, and tidy workmanship. We truly appreciate your feedback and are glad you're happy with the service. If you ever need anything in the future, we're always here to help!
Highly recommended
Can’t thank this company enough for their quick response, lovely engineer called Jack couldn’t be more helpful than he was explained exactly what he was doing.He was professional and polite and friendly credit to the company.I would highly recommend this company 🙂
13 mei 2025
Review zonder uitnodiging
Antwoord van JB Heating Services
Thank you so much for your kind words and wonderful feedback! We're delighted to hear that you were happy with our quick response and that Jack was able to provide such helpful, professional service. We'll be sure to pass on your lovely comments to him — it's great to know he made such a positive impression. We really appreciate your recommendation and support. If there's anything you ever need in the future, please don't hesitate to get in touch!
Boiler service
Generally use local trades person but this company was in my google search.
Prompt, good communication
Great service and pricing was fair.
Would highly recommend
9 mei 2025
Review zonder uitnodiging
Antwoord van JB Heating Services
Thank you for taking a chance on us, we're so pleased we made a positive impression! It's great to hear you found our service prompt, communication clear, and pricing fair. That’s exactly what we aim for, and we truly appreciate your recommendation. We're here whenever you need us again.
Jack was a great guy who got the job…
Jack was a great guy who got the job done fast and efficiently
8 mei 2025
Review zonder uitnodiging
Antwoord van JB Heating Services
Thank you for your feedback! We're glad to hear Jack was able to complete the job quickly and efficiently. We'll be sure to pass your kind words on to him — it's always great to know when our team makes a positive impression.
Power flush job carried out by Matthew
Power flush job carried out by Matthew; Matthew explained the entire process from start to finish, he is fully qualified, happy with the job, I would definitely recommend. Tony
6 mei 2025
Review zonder uitnodiging
Antwoord van JB Heating Services
Thank you for your great review, Tony! We're really pleased to hear you were happy with the power flush and that Matthew took the time to walk you through the process. We'll be sure to pass on your kind words to him. We really appreciate the recommendation!
Matt put our toilet seat on really…
Matt put our toilet seat on really quickly. Highly recommend. He’s really good
2 mei 2025
Review zonder uitnodiging
Antwoord van JB Heating Services
Thanks so much for your kind words! We're glad to hear Matt was able to help quickly and efficiently. It’s great to know you were happy with the service, your recommendation means a lot to us!
Jack the engineer was punctual
Jack the engineer was punctual , tidy and answered any queries clearly.
2 mei 2025
Review zonder uitnodiging
Antwoord van JB Heating Services
Thank you for the great feedback! We're so pleased to hear that Jack was punctual, professional, and helpful throughout your appointment. It’s always our goal to make sure everything is clear and that the work is carried out with care. We’ll be sure to pass your kind words on to him!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.