After making my initial enquiry and getting an offer, I posted my lens to Camera Jungle. The original offer was confirmed a week after posting. I accepted the offer and the money was in my bank the... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I got a quick quote for a lens and a camera and was skeptical they would match the criteria I rated them but they perfectly aligned. Responses were quick and I was happy with the price offered. I woul... Toon meer
Classic Jessop's fast and friendly service. Every staff member is an expert in their own right; knowing the product line up well as well as what is on the market. As a result they often give great re... Toon meer
Bedrijf heeft geantwoord
Lies and unhelpful customer services. Company allows for the pre-order of items to then be sent a re-authorisation payment link, once completed and confirmed the order only comes partially arr... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Jessops
Geschreven door het bedrijf
Jessops is a British photographic retailing company with stores across the UK. It was established in 1935 by Frank Jessop in Leicester, United Kingdom.
Shop a huge range of cameras, lenses, photography/videography accessories, drones, gimbals, printers, optics and more at Jessops. UK stock only.
Visit our Website Shop Cameras Shop Drones Shop Lenses Shop AccessoriesContactgegevens
Head Office, Network House, Globe Park, , SL7 1EY, Marlow, Verenigd Koninkrijk
- cs@jessops.com
- www.jessops.com
4,4
Uitstekend
15K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I received a very quick service
I received a very quick service. Collection day to suit myself. Everything complete in less than a week of having a quote. Very pleased.
6 augustus 2026
Review zonder uitnodiging
Antwoord van Jessops
Dear Christopher,
Thanks so much for your feedback. We're so pleased you enjoyed a 5* experience with Jessops!
Kind regards,
The Jessops Customer Service Team
Eclipse glasses. Quick delivery
Quick delivery. Glasses all ready for the solar eclipse on Wed!
30 juli 2026
Antwoord van Jessops
Dear Patricia,
Thanks so much for sharing your feedback.
We're delighted you enjoyed your Jessops experience and we hope you enjoy the upcoming solar eclipse!
Kind regards,
The Jessops Customer Service Team
Delivery could be made simpler
All good though don't know why this item had to be pin identification. It meant the delivery driver had to return instead of putting in secure locked post box. Perhaps need to reassess delivery procedures for low cost items.
31 juli 2026
Antwoord van Jessops
Dear Paul,
Thank you for your feedback.
The pin service ensures the safety and security of our customers parcels which is of the upmost importance to us however we also do appreciate the opinion that there could be another way with some lower value items. We are constantly reviewing our procedures to ensure a smoother process for all our customers and we really do value your comments.
Kind regards,
The Jessops Customer Service Team
Ordering my DJI was very quick and…
Ordering my DJI was very quick and simple, and the delivery was precise and I was informed each step of the way
28 juli 2026
Antwoord van Jessops
Dear Saniel,
Thank you for your feedback.
We're so pleased to see you found your Jessops experience so easy and efficient. We hope you are enjoying your new DJI Mini 5 Pro Combo!
Kind regards,
The Jessops Customer Service Team
Excellent service from Jessops
Assistant was very helpful and the whole process was very efficient and quick.
31 juli 2026
Review zonder uitnodiging
Antwoord van Jessops
Dear Maureen,
Thank you for your feedback - we really appreciate your support!
Kind regards,
The Jessops Customer Service Team
Very helpful and knowledgeable staff.
28 juli 2026
Antwoord van Jessops
Dear Maureen,
Thanks so much for sharing your lovely comments! We hope you are enjoying your new Sigma 20-200mm lens!
Kind regards,
The Jessops Customer Service Team
Eclipse glasses
Item was in stock and available within 3-5 days, unlike the supplier on Amazon which said 12-15 days (after order placed). So I cancelled the Amazon order and the product came from JESSOPS in 3 days. Well packed.
4 augustus 2026
Antwoord van Jessops
Dear Nicola,
Thank you for your feedback. We're delighted you enjoyed a 5* experience with Jessops!
We look forward to assisting you in the future.
Kind regards,
The Jessops Customer Service Team
Delivered very quickly
Very fast delivery. Item as described and very well packed. Secure delivery using PIN.
1 augustus 2026
Antwoord van Jessops
Dear Julie,
Thanks so much for sharing your feedback, we're so pleased you enjoyed a 5* experience with Jessops!
Kind regards.
The Jessops Customer Service Team
Easy to order
Easy to order. Product as described. Totally in necessary to send it by secure courier. A second class stzz as mo would have been fine.
3 augustus 2026
Antwoord van Jessops
Dear Mr Price,
Thank you for your feedback.
The majority of our orders are high value items and the secure delivery ensures the safety of our customer's parcels which is incredibly important to us however we do appreciate your comments. We're also delighted to see you enjoyed your Jessops experience overall!
Kind regards,
The Jessops Customer Service Team
Fantastic to still have a High Street…
Fantastic to still have a High Street Name that we can go too for info and good advice. I purchased and part exchanged for a great deal.
25 juli 2026
Antwoord van Jessops
Dear Richard,
We are so pleased to hear our Jessops Shrewsbury team provided you with helpful information and advice, leading to a great deal! We appreciate your kind words and hope you are enjoying your new Tamron 18-300mm lens!
Kind regards,
The Jessops Customer Service Team
Great experience at Jessops today
Great experience at Jessops today, and very kind help from Sony representative. It's nice to know that I can still walk into a shop and find what I want, and with a nice personal service. Much appreciated - so MUCH better than buying something online.
1 augustus 2026
Antwoord van Jessops
Dear Caroline,
Thank you for your feedback.
We're delighted you had such a fantastic experience at our Jessops Kingston store - we really appreciate your kind words and we hope you're enjoying your new Sony A6700!
Kind regards,
The Jessops Customer Service Team
Simple trade in process
Simple trade in process, helpful staff, quick turnaround.
31 juli 2026
Review zonder uitnodiging
Antwoord van Jessops
Dear Ben,
Thanks so much for sharing your feedback - we're so pleased you enjoyed an easy and efficient trade-in process!
We look forward to assisting you in the future!
Kind regards,
The Jessops Customer Service Team
Joseph in York was terrific
Joseph in York was terrific: great advice, excellent communication and painless exchange / refund transaction.
30 juli 2026
Antwoord van Jessops
Dear Mr Campbell,
Thanks so much for sharing your feedback - our Jessops York team really appreciate your kind words.
Kind regards,
The Jessops Customer Service Team
Received a great service
Received a great service, and the product I ordered was dispatched very quickly. Thank you
31 juli 2026
Antwoord van Jessops
Dear Warren,
Thank you for sharing your feedback, we really appreciate it. We hope you enjoy your solar eclipse viewing!
Kind regards,
The Jessops Customer Service Team
Packaging is definitely OTT
Delivered on time, good communication, product in perfect condition. One thing to point out though is that the delivery is a bit over-the-top - I ordered 5x almost weightless card solar eclipse glasses and they arrived in a large box via a courier and a PIN code to receive the delivery. A small envelope through the post would have more than sufficed.
31 juli 2026
Antwoord van Jessops
Dear Amanda,
Thanks so much for sharing your feedback.
We're glad to hear your order arrived on time and in perfect condition. We appreciate your feedback regarding the packaging and delivery method for your solar eclipse glasses. We are always looking for ways to improve our processes and will certainly consider your comments for future deliveries.
Kind regards,
The Jessops Customer Service Team
Antwoord van Jessops
Dear Christopher,
Thanks so much for your feedback - we really appreciate your comments and support!
Kind regards,
The Jessops Customer Service Team
Antwoord van Jessops
Dear William,
Thank you for your feedback. We're delighted to hear you found the team so helpful and polite.
We look forward to assisting you in the future.
Kind regards,
The Jessops Customer Service Team
Kept informed all the time and pleasant…
Kept informed all the time and pleasant delivery man who arrived on time
30 juli 2026
Antwoord van Jessops
Dear Jennifer,
Thanks so much for sharing your feedback - we hope you enjoy your solar eclipse viewing!
Kind regards,
The Jessops Customer Service Team
Antwoord van Jessops
Dear Teresa,
Thank you for your feedback - we really appreciate your support!
Kind regards,
The Jessops Customer Service Team
Jessop’s a shop where you matter.
Yesterday I had the pleasure of being served by a very pleasant and knowledgeable young lady at your Meadowhall shop. Georgia was everything we used to expect and get from a professional al shop assistant, but frequently lacking these days. After travelling 76 miles round trip, due to a few disappointing online purchase attempts from other “supposedly reputable companies”, we decided that spending £500 required a face to face shop experience. We were not disappointed. So glad we decided to visit Jessop’s because we left the shop feeling extremely happy both with our purchase and with our service.
27 juli 2026
Review zonder uitnodiging
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.