JML Reviews 

I did not receive my parcel,
I paid for next day delivery, and I have never received it ,
when I telephoned them to ask why, I was told oh it will come the delivery people must have a reason,
I was given £4-00 refund, for the next day delivery delay, but I paid £6-00 for my delivery, I then asked if I could cancel my parcel, and have a refund, I am still waiting for nearly 2-weeks later, I do know that this company have received my parcel back because I have been told by the delivery company , when none of this is my fault why have they not given my refund sooner ,
I am not very happy, and do not understand the delay,

Ordering and payment was ok but the delivery was rubbish. It took 3 attempts to even find my house. Which should have been a doddle as I live on a busy Rd into Birmingham. Then my order was split into 2 and DHL temporarily lost one of the parcels then when it did arrive half the contents were missing as the box was split open. I will never buy from these people again as they don't care a bit once they have your cash. And I'm still waiting for the missing parts. All in all a very bad experience

Easy to order, good communication, fast delivery.
Good quality goods at reasonable prices.
The bifocal sun glasses are 1st class will be ordering a spare pair.

To be honest, its an instument of torture, ive never felt anythng so painful that is supposed to help you relax, its comical really, but definately not for me

Great service great price and great quality 👍 thanks

Great product
Fast delivery
Would reccomend

The Rotorazer didn't work properly. No joy from JML. Told me to send it back by cheapest 2nd class postage. However, Post office said it was too big for 2nd class, it would have to go by parcelforce. Cost me £13.60 to return an item costing £69.!

I expected 3 pair of glasses as per the TV advert. only 2 arrived so I feel a bit cheated.

Easy to use website. I found what I wanted straight away
Delivery was fast and my request for where to leave the parcel was carried out.
I bought the sweeper which was in the sale
It’s lightweight and very convenient for when you need to sweep up messes without having to get out heavy cumbersome vacuum cleaners.
I’m extremely happy with the product and the service from JML.

Bought the PolaOptics HD sunglasses.
Great offer of buy 2 and 3rd free.
Excellent product and the order was delivered, perfectly packed and arrived right on time.
Professional service from order through to delivery.

The replacement maxilisse blades are excellent and well worth buying

Ordered beginning of July. I am still waiting for delivery. 8th August
I have contacted numerous times. Mostly ignored. Then asked to write a review. I did just that.
I was contacted within one hour. Going to put the money in my back as they had delivered to the wrong address. Going to return in two to three days. I am still waiting it's been 11 days now.
How can you possibly justify this dreadful service?

Hi, the reason I left 3 star is because it will only do one speed. Other than that it does the job it's meant to do. If it did the two speed it would have got 5star.

I bought a chillmax fan from JML that was cheap and nasty rubbish ..has a stand that doesn't support the fan so effectively useless unless hand held. JML charged me for the return and refused a return delivery refund . AVOID them

It doesn't tell you that only fit people can use this. If you have high blood pressure, no, don't use, if you have a knee replacement or hip replacement no, not for you. This should be made much clearer before you buy this foot massager.

The service was excellent, my product came after a couple of days ,

Fast delivery. Good product.
Item as described

Bought the sunglases where ok,bought the zen feet and it says do not use if you have heart problems or pacemaker,nve said when i read the advert as i have both,told by stroppy call centre worker "shouldnt have bought it then,,its on the back of the box"told tio send back,cost me £5 to send it back,lost a tenner altogether then wont be buying from them again

Items arrived on time and were as I expected so no complaints.

My 91yr Mother placed a phone order with JML during the conversation she was asked for a password, with no understanding why. She then recivced a letter from Froogul.co.uk. Informing her she had created an account, initially costing £1.99 registration charge and then a monthly charge of £29.99. This completly frightened her, when I ask where it had come from she had no knowledge. When I eventually found the conection to JML, and asked her if the person she spoke with had expalined the reason for a password, she said no......This is unacceptable behaviour ......JML has a resposibility to its customers to be clear in what they are asking, other customers who have been caught out have racked huge bills via the monthly subscrition without realising, strangley they are mainly the Older Generation! I'll leave the thought with you.