Unfortunately this babydoll top looks much better on the website than on m body. The bralette is non- existent but only fabric, so the girls are under supported and wearing a bra underneath is not be... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Their clothes are stiff uncomfortable material. They also will charge a shipping fee for any returns, just be aware of that. One of the shirts I got was a cute fit but crop is super short where like i... Toon meer
Bedrijf heeft geantwoord
Absolutely loved the 3 pieces I purchased have not wore them yet or washed them not sure how mayerial will hold up yet . Quality and fit is amazing I would definetly buy more loved! Delivery was quick... Toon meer
Bedrijf heeft geantwoord
I recently placed an online order with Joah Brown and had a great experience. My order arrived quickly, and I was so happy with everything I received. The clothes are amazing quality, fit beautifully,... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Women's fashion label featuring a collection of classic and comfortable styles. Made in Los Angeles.
Contactgegevens
Verenigde Staten
- JBTEAM@JOAHBROWN.COM
- www.joahbrown.com
4,0
Goed
4K reviews
Heeft 99% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
PAUSE BEFORE BUYING!!!!!
PAUSE BEFORE BUYING!!!!!! I purchased it for my wife and tried to return it and ran into a wall of resistance, and could not return.
10 juli 2025
My sweatpants look like I’m wearing an…
My sweatpants look like I’m wearing an adult diaper.
21 april 2026
Review zonder uitnodiging
Antwoord van JOAH BROWN
Hi AG,
Sorry to hear the fit didn't work out! Some of our bottoms are available in oversized styles, and fit can vary depending on styling and sizing. For oversized styles you can consider sizing down for a more fitted look. Please feel free to reach out to our team at jbteam@joahbrown.com with your order number if you require additional assistance!
Best,
The JB Team
Amazing customer service
Amazing customer service, I bought a shirt too big and I asked for an exchange and the new size was delivered fast..
13 april 2026
Antwoord van JOAH BROWN
Hi Kelvina,
We are so glad to hear you had such a great experience with our customer service team and that your exchange was delivered to you quickly. 🖤
Best,
The JB Team
Do not order from this website
Do not order from this website. I ordered swimsuit bottoms. Firstly, they were insanely over-priced, but at least I wanted to try them. Once I received, they were the wrong size. Fine. They didn’t have the size I wanted so I asked to return. I had to go through all the effort to print a slip, repackage and send back. I wasn’t even going to get my money back. They were gonna give me store credit. I paid close to $100 for the bottoms and then they were going to give me $85 or something minus fees. All of this I could accept. BUT then after all my effort, they said they wouldn’t accept the item cause it had been worn. I had just pulled the little tag off to try them on. The tag was WITH the item. It’s ridiculous. It’s cheap material too. Clearly just up charging for shit made in china. DO NOT RECOMMEND.
3 maart 2026
Antwoord van JOAH BROWN
Hi Brenna,
We're sorry to hear about your experience. As stated in our policy, all returning items must be in the original condition they were received, and swimwear must be returned with all tags and the hygienic liner attached. Returns that don't meet this criteria are denied and returned to the customer. We also take great care in the quality of our products, and are proud to handcraft our styles locally in the US. To review our full return policy please visit our site here: https://www.joahbrown.com/pages/returns.
Best,
The JB Team
Antwoord van JOAH BROWN
Hi Megan,
We’re really sorry to hear that your order didn’t meet your expectations. We put a lot of care into our designs and craftsmanship, and our team of stylists is available to point you towards products in the collection that we know you'll love! Please don't hesitate to reach out to us if you have any questions.
Best,
The JB Team
Antwoord van JOAH BROWN
Hi Stephanie,
Thank you for sharing your kind feedback! So happy to hear your love for the quality and fit of your pieces.
Best,
The JB Team
No one replied me back about the…
No one replied me back about the package I ordered and I’ve not received it till now
7 april 2026
Antwoord van JOAH BROWN
Hi Liling,
We’re sorry to hear you’re having trouble receiving our emails. It looks like our team has tried to reach you, but there may be an issue with the email address linked to your order. In the meantime, you can also reach us by phone or SMS at (805) 220-6772.
Please don’t hesitate to contact our team for assistance. We’re always here to help!
Best,
The JB Team
The quality and description did not…
The quality and description did not match the actual item received. I also asked for return instructions and no one got back to me.
9 april 2026
Antwoord van JOAH BROWN
Hi Irina,
We're sorry to hear your order wasn't what you expected! Our team is always available to provide any product or sizing information prior to purchase so you can feel confident placing orders with us. Additionally it does look like we were in contact via email, but a link to start a return is available on our website if you're having trouble receiving our replies. Please see our site here for more information: https://www.joahbrown.com/apps/returns.
Best,
The JB Team
Love everything I purchase
Love everything I purchase
Was allowed to use a 15 %
Off.
So so happy.
10 april 2026
Antwoord van JOAH BROWN
Hi Cynthia,
We are so happy you are loving all of your JOAH BROWN pieces and that you were able to use a discount towards your items!
Best,
The JB Team
Antwoord van JOAH BROWN
Hi Wendy,
Thank you for sharing your kind feedback! We are so glad to hear your love for your JOAH BROWN pieces and that your orders have arrived quickly for you.
Best,
The JB team
I love everything you guys make
I love everything you guys make, and the customer service is always top-notch
10 april 2026
Antwoord van JOAH BROWN
Hi Alisia,
We are so happy to hear you have had such a great experience shopping with us and that our customer service has always been great!
Best,
The JB Team
I bought a shrug feels so good on ur…
I bought a shrug feels so good on ur skin!! They run true to size.
10 april 2026
Antwoord van JOAH BROWN
Hi Heather,
Thank you for sharing your love for the Shrug! We are so glad to hear you are loving the fabrication.
Best,
The JB Team
Absolutely loved the polka dot lace tank and cardigan!
Absolutely loved the 3 pieces I purchased have not wore them yet or washed them not sure how mayerial will hold up yet . Quality and fit is amazing I would definetly buy more loved! Delivery was quick and I cant wear the dotted mesh babydoll tank and cropped carcigan fits Great! Love love
9 april 2026
Antwoord van JOAH BROWN
Hi Irene,
Thank you for sharing your love for JOAH BROWN! We are so glad you've had such a great experience shopping with us. Can't wait to see what you try next!
Best,
The JB Team
Antwoord van JOAH BROWN
Hi Anais,
We are honored to be your favorite brand and are so glad to hear you've had such a great experience with or customer service team. 🖤
Best,
The JB Team
Antwoord van JOAH BROWN
Hi Erika,
We are so glad to hear your love for the quality of your JOAH BROWN pieces!
Best,
The JB team
The quality of the leggings are top…
The quality of the leggings are top notch and the bralettes are so cute.
9 april 2026
Antwoord van JOAH BROWN
Hi Ms. Ty,
Thank you for sharing your kind feedback! We are so happy to hear your love for the quality of your Capri Leggings.
Best,
The JB Team
Antwoord van JOAH BROWN
Hi Kelly,
Thanks for choosing JOAH BROWN! Our garments are handcrafted in the USA, and we're passionate about providing quality garments that move through life with you. If you ever have any questions or concerns while you're shopping please don't hesitate to reach out to our team!
Best,
The JB Team
Antwoord van JOAH BROWN
Hi Brandi,
We are so happy to hear you had such a great experience shopping with us!
Best,
The JB team
Antwoord van JOAH BROWN
Hi Melissa,
Thank you for sharing your kind feedback! We are so glad to hear your love for the quality and style of your pieces. 🖤
Best,
The JB team
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