John Clark Motor Group Reviews 

13.937
•
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Audi buying made simple! Everything done swiftly and efficiently by Hamish. Nothing was too much trouble. Friendly and approachable, made extra effort to make the sale when I was being pulled elsewher... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The whole experience from when I emailed the branch until today has been phenomenal. Jack Edmonstone first got my enquiry and gave me a call to understand what I needed and then filmed me a personalis... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Overall experience was very good. Robbie Norrie gave clear information of what my offer would be, gave me time to think over without feeling pressured. After we agreed on the sale Robbie was great a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The main advantage here is the product. BYD make excellent vehicles at really affordable prices. The range of vehicles is also good and the fact that many are all electric is a great bonus in times wh... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Autodealer
  2. ook in
  3. Autokeuringsstation
  4. Autoreparatie en -onderhoud
  5. Autoservice
  6. Motorzaak
  7. Verkoper van tweedehands auto's

Geschreven door het bedrijf

John Clark Motor Group is one of Scotland’s largest family-owned automotive dealer groups, with over 50 years of experience in the motor industry. Founded by our Chairman, John Clark, the business has grown into a network of over 60 sites across Scotland, employing more than 1,300 people. We represent 21 leading automotive brands and offer an extensive range of new and used cars, vans and motorcycles, alongside manufacturer-approved servicing, parts, accident repair centres and bodyshops. Hawco Group is now part of John Clark Motor Group, further strengthening our presence across the north of Scotland. Our dealerships and facilities are located across Inverness, Elgin, Peterhead, Aberdeen, Perth, Dundee, Edinburgh, Stirling, Dunfermline, Kirkcaldy and surrounding areas, allowing us to support customers nationwide. We believe our relationship with customers goes far beyond the initial purchase. Delivering on our promises, acting with transparency and providing an exceptional experience at every stage of ownership is at the heart of everything we do.

John Clark Motor Group

Geschreven door het bedrijf

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

Contactgegevens


4,6

Uitstekend

TrustScore 4.5 uit 5

14K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(13.937)

2.033 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

Staff wee helpful and gave me lots of…

Staff wee helpful and gave me lots of option for switching over to my new car

19 september 2026
Logo John Clark Motor Group

Antwoord van John Clark Motor Group

Thanks Helen! we appreciate you taking the time to leave us your feedback and we are pleased you received a positive experience

Lesley

Beoordeeld met 3 van de 5 sterren

VW event

VIP event, good service
Was told repeatedly that the new car would come with a full tank of fuel. It ultimately came with 1/8 tank.
Disappointing to see this with a 35k purchase and left a bad taste.

19 september 2026
Beoordeeld met 5 van de 5 sterren

Absolutely outstanding service here!

Absolutely outstanding service here! Professional and very helpful throughout! The vehicle was exactly as described and I was extremely pleased with the technical knowledge and customer service from Harry Jackson throughout and after the transaction! Everyone was welcoming and helpful! Communication with John Clark Dundee was excellent from the offset. A highly reliable and efficient service. A great buying experience. Thank you Harry for making it so easy! Probably the best experience I’ve had buying a car! Definitely recommend this dealer! Cheers!

23 september 2026
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Antwoord van John Clark Motor Group

Thank you Roddy! we appreciate you taking the time to leave us your review. We're pleased to hear that you found our service to be professional and helpful, and that Harry's technical knowledge made your buying experience so easy. Your recommendation means a lot to us, and we look forward to welcoming you back in the future!

Lesley

Beoordeeld met 5 van de 5 sterren

David was great and informative all the…

David was great and informative all the way from the test drive to picking up the car!

19 september 2026
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Antwoord van John Clark Motor Group

Thank you for taking the time to leave us your feedback! We're pleased to hear that David provided great and informative support throughout your experience, from the test drive to picking up your car. We appreciate your trust in us and look forward to serving you again!

Lesley

Beoordeeld met 5 van de 5 sterren

Friendly

Friendly, informed and efficient

18 september 2026
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Antwoord van John Clark Motor Group

Thank you for taking the time to leave us your feedback after your experience at Mini! We are pleased to hear you had a positive experience and we look forward to assisting you in the future

Lesley

Beoordeeld met 5 van de 5 sterren

Cameron was a pleasure to deal with…

Cameron was a pleasure to deal with from start to finish

12 september 2026
Review zonder uitnodiging
Logo John Clark Motor Group

Antwoord van John Clark Motor Group

Thank you for taking the time to leave us your review Jason! We're pleased to hear that Cameron was a pleasure to deal with from start to finish. Your trust means a great deal to us and we look forward to supporting you again soon!

Lesley

Beoordeeld met 5 van de 5 sterren

Well-trained staff

Andrew Stewart was polite and professional throughout the whole process of choosing and purchasing a VW Approved Polo for my wife.

12 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing to have a deal

Amazing to have a deal

25 september 2026
Logo John Clark Motor Group

Antwoord van John Clark Motor Group

Thank you, Adesola! we really appreciate you taking the time to leave us your review! We're pleased to hear that you found it amazing to have a deal. Your feedback inspires us to continue providing reliable and quality service to all our customers!

Lesley

Beoordeeld met 5 van de 5 sterren

Great experience at John Clark…

I had a great experience at John Clark BYD, Aberdeen.
The salesman Jack was very informative on the different BYD models which helped me decide what model was best suited for myself.
Rohan was also very helpful with the deal.
I have been driving the car for around a month now and I love it.

28 augustus 2026
Review zonder uitnodiging
Logo John Clark Motor Group

Antwoord van John Clark Motor Group

Thank you for your wonderful review, Mark! We're pleased to hear that you had a great experience at John Clark BYD and that Jack and Rohan provided you with the support and information you needed to choose the right model. Enjoy driving your new car, and we look forward to welcoming you back in the future!

Lesley

Beoordeeld met 5 van de 5 sterren

Ciaran was a great help throughout the…

Ciaran was a great help throughout the car buying journey. Couldn’t have been more accommodating and provided alternative options to issues encountered with ID problem and car delivery. Thank you so much.

25 september 2026
Logo John Clark Motor Group

Antwoord van John Clark Motor Group

Thank you Ian! we appreciate you taking the time to leave us your review. We're pleased to hear that Ciaran provided great support and was accommodating during your car buying journey. Your feedback inspires our team to continue delivering reliable service and we look forward to assisting you again in the future!

Lesley

Beoordeeld met 5 van de 5 sterren

John Clark. Great Car Buying Experience

John Clark on both occasions, my last purchase in 2023 and again my recent purchase September 2026 excelled in providing a great service from Sales to Handing over of the vehicle.
Followed by a follow up call within 48 hours which was much appreciated.

23 september 2026
Logo John Clark Motor Group

Antwoord van John Clark Motor Group

Allan, thank you for your feedback! We're pleased to hear that we excelled in providing you with great service during both your purchases and that you appreciated the follow-up call. Your trust in our approach means a lot to us, and we look forward to supporting you again in the future!

Lesley

Beoordeeld met 5 van de 5 sterren

Excellent service from start to finish…

Excellent service from start to finish , everything was extremely well explained and made it very easy for purchasing a new car

18 september 2026
Logo John Clark Motor Group

Antwoord van John Clark Motor Group

Thank you Andrew! for taking the time to leave us your feedback! We're happy to hear that you experienced excellent service from start to finish and that everything was well explained, making your car purchasing process easy. We look forward to supporting you again in the future!

Lesley

Beoordeeld met 1 van de 5 sterren

Ripping people off all day

Ripping people off all day and when you submit a complaint you only get a narcissistic sorry you feel that way response. Well I'll be going to head office next week when I have time to write my letter and then the ombudsman if I still don't get an appropriate response. And if I get an apology following this review it's too late now.

18 september 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Was happy with the way buying the car…

Was happy with the way buying the car was handled nothing was a problem was a bit disappointed that the car had not been cleaned to a higher standard for picking up inside carpets little dirty outside inside the alloy wheels hadn’t even been tried to be cleaned

17 september 2026
Beoordeeld met 5 van de 5 sterren

Excellent customer service.

Excellent customer service.

24 september 2026
Logo John Clark Motor Group

Antwoord van John Clark Motor Group

Thank you for your kind words about our excellent customer service. We strive to provide reliable and trustworthy support, and it's wonderful to hear that you had a positive experience. We look forward to welcoming you back soon to continue delivering the quality service you deserve!

Lesley

Beoordeeld met 5 van de 5 sterren

Excellent service

Val the sales person

22 september 2026
Logo John Clark Motor Group

Antwoord van John Clark Motor Group

Thank you for taking the time to leave us your review. We're pleased to hear that Val provided you with such excellent service. Your feedback inspires our team to continue delivering reliable service and we look forward to welcoming you back soon!

Lesley

Beoordeeld met 5 van de 5 sterren

Very friendly and helpful staff

Very friendly and helpful staff

24 september 2026
Logo John Clark Motor Group

Antwoord van John Clark Motor Group

Thank you Lorraine for your feedback! We're pleased to hear that you found our staff very friendly and helpful. Your kind words will be shared with the team as we continue to strive for high quality service and support.

Lesley

Beoordeeld met 5 van de 5 sterren
Logo John Clark Motor Group

Antwoord van John Clark Motor Group

Thank you for taking the time to leave us your feedback Jim! we are very pleased to hear you experienced a smooth and efficient handover and we wish you all the best with your new car

Lesley

Beoordeeld met 5 van de 5 sterren

helpful and friendly…

Paul was extremely helpful and friendly with the entire purchase and handover process.

24 september 2026
Logo John Clark Motor Group

Antwoord van John Clark Motor Group

Thank you for your review! We're pleased to hear that Paul provided you with helpful and friendly service during your purchase and handover process. Your feedback is invaluable to us and reinforces our commitment to delivering reliable support!

Lesley

Beoordeeld met 5 van de 5 sterren

the politeness of your staff and there…

the politeness of your staff and there willingness to help and customer service

23 september 2026
Logo John Clark Motor Group

Antwoord van John Clark Motor Group

Thank you James for taking the time to leave us your review. We're pleased to hear that you appreciated the politeness and willingness to help from our staff, as we strive to provide positive service with honesty and reliability. We look forward to welcoming you back soon for another quality experience!

Lesley

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