John Clark Motor Group Reviews 

13.928
•
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The whole experience from when I emailed the branch until today has been phenomenal. Jack Edmonstone first got my enquiry and gave me a call to understand what I needed and then filmed me a personalis... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Audi buying made simple! Everything done swiftly and efficiently by Hamish. Nothing was too much trouble. Friendly and approachable, made extra effort to make the sale when I was being pulled elsewher... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Overall experience was very good. Robbie Norrie gave clear information of what my offer would be, gave me time to think over without feeling pressured. After we agreed on the sale Robbie was great a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The main advantage here is the product. BYD make excellent vehicles at really affordable prices. The range of vehicles is also good and the fact that many are all electric is a great bonus in times wh... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Autodealer
  2. ook in
  3. Autokeuringsstation
  4. Autoreparatie en -onderhoud
  5. Autoservice
  6. Motorzaak
  7. Verkoper van tweedehands auto's

Geschreven door het bedrijf

John Clark Motor Group is one of Scotland’s largest family-owned automotive dealer groups, with over 50 years of experience in the motor industry. Founded by our Chairman, John Clark, the business has grown into a network of over 60 sites across Scotland, employing more than 1,300 people. We represent 21 leading automotive brands and offer an extensive range of new and used cars, vans and motorcycles, alongside manufacturer-approved servicing, parts, accident repair centres and bodyshops. Hawco Group is now part of John Clark Motor Group, further strengthening our presence across the north of Scotland. Our dealerships and facilities are located across Inverness, Elgin, Peterhead, Aberdeen, Perth, Dundee, Edinburgh, Stirling, Dunfermline, Kirkcaldy and surrounding areas, allowing us to support customers nationwide. We believe our relationship with customers goes far beyond the initial purchase. Delivering on our promises, acting with transparency and providing an exceptional experience at every stage of ownership is at the heart of everything we do.

John Clark Motor Group

Geschreven door het bedrijf

Family Owned Business Focused on Excellent Customer Service
Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.

John Clark Approved

All Our Vehicles Are John Clark Approved

All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.

Contactgegevens


4,6

Uitstekend

TrustScore 4.5 uit 5

14K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(13.928)

2.024 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Easy and quick process of

Easy and quick process of
Buying car start to finish
Any questions also
Explained and answerd
To me

17 september 2026
Logo John Clark Motor Group

Antwoord van John Clark Motor Group

Thank you John! We appreciate you taking the time to leave your feedback. We're happy to hear that you found the process of buying a car easy and quick, and that our team was able to provide you with the support and answers you needed. Your feedback inspires us to continue delivering reliable service and we look forward to welcoming you back in the future!

Lesley

Beoordeeld met 5 van de 5 sterren

Straight forward purchase

Straight forward purchase. Friendly and open discussions around purchase terms and extras.
Price to exchange vehicles was as expected.

27 september 2026
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Antwoord van John Clark Motor Group

Thank you Mr Harrison! we appreciate you taking the time to leave us your review. We're pleased to hear that your purchase experience was straightforward and that our team provided friendly and open discussions about the terms and extras. Your trust in our reliable service means a lot to us, and we look forward to supporting you again in the future!

Regards,
Lesley

Beoordeeld met 5 van de 5 sterren

Salesman was very helpful

Salesman was very helpful

24 september 2026
Logo John Clark Motor Group

Antwoord van John Clark Motor Group

Thank you Daniel! We're appreciate you taking the time to leave us your feedback and we are happy to hear that our salesman was very helpful and provided you with the support you needed!

Lesley

Beoordeeld met 5 van de 5 sterren

Impeccable Service from Jack at BYD Aberdeen

⭐⭐⭐⭐⭐

I’ve just purchased my first BYD car, a Dolphin G, and I couldn’t be happier with both the car and the service I received from John Clark BYD Aberdeen.

Jack Edmonstone handled my initial enquiry all the way through the sale and car handover. The service from start to finish was efficient, clear and impeccable.

Jack is incredibly knowledgeable about the cars available and took the time to understand my requirements, helping me identify the right make and model for my specific needs. Nothing ever felt rushed or pressured, and he was always happy to answer my questions and explain everything clearly.

The Dolphin G is a really great car, and I’m delighted with my purchase. But I would highly, highly recommend getting in touch with Jack if you’re considering a BYD. His service was impeccable, and his knowledge and professionalism really stood out.

A fantastic experience from start to finish — thank you, Jack!

24 september 2026
Review zonder uitnodiging
Logo John Clark Motor Group

Antwoord van John Clark Motor Group

Thank you Louise for leaving us your review! We're pleased to hear that you are delighted with your Dolphin G and that Jack provided you with such a positive service. Your kind words about his knowledge and support truly reflect our commitment to reliability and quality, and we look forward to assisting you again in the future!

Lesley

Beoordeeld met 5 van de 5 sterren

Great customer service from Valerie who…

Great customer service from Valerie who gave up her day off to personally see our car sale through. So nice to be valued.

25 september 2026
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Antwoord van John Clark Motor Group

Thank you for your taking the time to leave us your review! We're pleased to hear about the great customer service you received from Valerie. We look forward to supporting you again in the future!

Lesley

Beoordeeld met 5 van de 5 sterren

Helpful sales personnel

Paul our salesman was very helpful and knowledgeable at all times and made things as easy as possible for us. The manager, whose name I’m afraid I’ve forgotten, was also friendly and efficient.

24 september 2026
Logo John Clark Motor Group

Antwoord van John Clark Motor Group

Thank you Howard! We appreciate you taking the time to leave us your review. We're pleased to hear that Paul provided you with helpful and knowledgeable service, making your experience as easy as possible. Your kind words will be shared with our team, and we look forward to welcoming you back for more quality support in the future!

Lesley

Beoordeeld met 5 van de 5 sterren

Car salesman Jackie Chan was very…

Car salesman Jackie Chan was very helpful and patient with us.
He kept us informed about the progress of receiving the car and when it should be delivered.

24 september 2026
Logo John Clark Motor Group

Antwoord van John Clark Motor Group

Thank you for taking the time to leave us your feedback! We're pleased to hear that Jackie Chan provided you with helpful and patient support throughout the process. Your satisfaction is our priority, and we look forward to serving you again with the same level of quality and reliability!

Lesley

Beoordeeld met 5 van de 5 sterren

Great service from salesman Grant…

Great service from salesman Grant Robertson helpful and knowledgeable .

19 september 2026
Logo John Clark Motor Group

Antwoord van John Clark Motor Group

Thank you Gaynor! We appreciate you taking the time to leave us your review. We're pleased to hear that you received great service from Grant Robertson and found him helpful and knowledgeable. Your feedback is invaluable to us and we look forward to welcoming you back soon!

Lesley

Beoordeeld met 5 van de 5 sterren

Staff were very professional and made the whole experience of buying a new car very easy. James was very helpful and kept in touch with us throughout

Staff were very professional and made the whole experience of buying a new car very easy. James was very helpful and kept in touch with us throughout.

17 september 2026
Review zonder uitnodiging
Logo John Clark Motor Group

Antwoord van John Clark Motor Group

Thank you Calum! we appreciate you taking the time to leave us your review! We're happy to hear that our staff were professional and made your car buying experience easy. Your kind words about James will be shared with him and the team! We look forward to supporting you again in the future!

Lesley

Beoordeeld met 5 van de 5 sterren

Excellent service and experience at dacia

Mathew from Dacia Aberdeen was very helpful and pleasant. We had an amazing experience in store and our vehicle is exactly what we need

Aftercare is also great and would like o say thank you for making this enjoyable. Would definitely recommend them to others.

26 september 2026
Review zonder uitnodiging
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Antwoord van John Clark Motor Group

Thank you Bruce! we really appreciate you taking the time to leave us your review! We're happy to hear that Mathew provided you with helpful and pleasant service and that your vehicle is exactly what you need. Your recommendation means a lot to us, and we look forward to supporting you again in the future!

Lesley

Beoordeeld met 4 van de 5 sterren

Staff wee helpful and gave me lots of…

Staff wee helpful and gave me lots of option for switching over to my new car

19 september 2026
Logo John Clark Motor Group

Antwoord van John Clark Motor Group

Thanks Helen! we appreciate you taking the time to leave us your feedback and we are pleased you received a positive experience

Lesley

Beoordeeld met 3 van de 5 sterren

VW event

VIP event, good service
Was told repeatedly that the new car would come with a full tank of fuel. It ultimately came with 1/8 tank.
Disappointing to see this with a 35k purchase and left a bad taste.

19 september 2026
Beoordeeld met 5 van de 5 sterren

Absolutely outstanding service here!

Absolutely outstanding service here! Professional and very helpful throughout! The vehicle was exactly as described and I was extremely pleased with the technical knowledge and customer service from Harry Jackson throughout and after the transaction! Everyone was welcoming and helpful! Communication with John Clark Dundee was excellent from the offset. A highly reliable and efficient service. A great buying experience. Thank you Harry for making it so easy! Probably the best experience I’ve had buying a car! Definitely recommend this dealer! Cheers!

23 september 2026
Logo John Clark Motor Group

Antwoord van John Clark Motor Group

Thank you Roddy! we appreciate you taking the time to leave us your review. We're pleased to hear that you found our service to be professional and helpful, and that Harry's technical knowledge made your buying experience so easy. Your recommendation means a lot to us, and we look forward to welcoming you back in the future!

Lesley

Beoordeeld met 5 van de 5 sterren

David was great and informative all the…

David was great and informative all the way from the test drive to picking up the car!

19 september 2026
Logo John Clark Motor Group

Antwoord van John Clark Motor Group

Thank you for taking the time to leave us your feedback! We're pleased to hear that David provided great and informative support throughout your experience, from the test drive to picking up your car. We appreciate your trust in us and look forward to serving you again!

Lesley

Beoordeeld met 5 van de 5 sterren

Friendly

Friendly, informed and efficient

18 september 2026
Logo John Clark Motor Group

Antwoord van John Clark Motor Group

Thank you for taking the time to leave us your feedback after your experience at Mini! We are pleased to hear you had a positive experience and we look forward to assisting you in the future

Lesley

Beoordeeld met 5 van de 5 sterren

Cameron was a pleasure to deal with…

Cameron was a pleasure to deal with from start to finish

12 september 2026
Review zonder uitnodiging
Logo John Clark Motor Group

Antwoord van John Clark Motor Group

Thank you for taking the time to leave us your review Jason! We're pleased to hear that Cameron was a pleasure to deal with from start to finish. Your trust means a great deal to us and we look forward to supporting you again soon!

Lesley

Beoordeeld met 5 van de 5 sterren

Well-trained staff

Andrew Stewart was polite and professional throughout the whole process of choosing and purchasing a VW Approved Polo for my wife.

12 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing to have a deal

Amazing to have a deal

25 september 2026
Logo John Clark Motor Group

Antwoord van John Clark Motor Group

Thank you, Adesola! we really appreciate you taking the time to leave us your review! We're pleased to hear that you found it amazing to have a deal. Your feedback inspires us to continue providing reliable and quality service to all our customers!

Lesley

Beoordeeld met 5 van de 5 sterren

Great experience at John Clark…

I had a great experience at John Clark BYD, Aberdeen.
The salesman Jack was very informative on the different BYD models which helped me decide what model was best suited for myself.
Rohan was also very helpful with the deal.
I have been driving the car for around a month now and I love it.

28 augustus 2026
Review zonder uitnodiging
Logo John Clark Motor Group

Antwoord van John Clark Motor Group

Thank you for your wonderful review, Mark! We're pleased to hear that you had a great experience at John Clark BYD and that Jack and Rohan provided you with the support and information you needed to choose the right model. Enjoy driving your new car, and we look forward to welcoming you back in the future!

Lesley

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