The whole experience from when I emailed the branch until today has been phenomenal. Jack Edmonstone first got my enquiry and gave me a call to understand what I needed and then filmed me a personalis... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Audi buying made simple! Everything done swiftly and efficiently by Hamish. Nothing was too much trouble. Friendly and approachable, made extra effort to make the sale when I was being pulled elsewher... Toon meer
Bedrijf heeft geantwoord
Overall experience was very good. Robbie Norrie gave clear information of what my offer would be, gave me time to think over without feeling pressured. After we agreed on the sale Robbie was great a... Toon meer
Bedrijf heeft geantwoord
The main advantage here is the product. BYD make excellent vehicles at really affordable prices. The range of vehicles is also good and the fact that many are all electric is a great bonus in times wh... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Autodealer
- ook in
- Autokeuringsstation
- Autoreparatie en -onderhoud
- Autoservice
- Motorzaak
- Verkoper van tweedehands auto's
Geschreven door het bedrijf
John Clark Motor Group is one of Scotland’s largest family-owned automotive dealer groups, with over 50 years of experience in the motor industry. Founded by our Chairman, John Clark, the business has grown into a network of over 60 sites across Scotland, employing more than 1,300 people. We represent 21 leading automotive brands and offer an extensive range of new and used cars, vans and motorcycles, alongside manufacturer-approved servicing, parts, accident repair centres and bodyshops. Hawco Group is now part of John Clark Motor Group, further strengthening our presence across the north of Scotland. Our dealerships and facilities are located across Inverness, Elgin, Peterhead, Aberdeen, Perth, Dundee, Edinburgh, Stirling, Dunfermline, Kirkcaldy and surrounding areas, allowing us to support customers nationwide. We believe our relationship with customers goes far beyond the initial purchase. Delivering on our promises, acting with transparency and providing an exceptional experience at every stage of ownership is at the heart of everything we do.
John Clark Motor Group
Geschreven door het bedrijf
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
Contactgegevens
Greenwell Road, AB12 3AX, Aberdeen, Verenigd Koninkrijk
- 01224407407
- jcmg@john-clark.co.uk
- www.john-clark.co.uk
4,6
Uitstekend
14K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent application and service…
Excellent application and service offered to valued repeat customers. Well done to David, Ross and Gary
28 september 2026
Antwoord van John Clark Motor Group
Thank you for taking the time to leave us your feedback George! We're happy to hear that you find our application and service excellent, especially for our valued repeat customers. We'll be sure to pass on your kind words to David, Ross, and Gary as we continue to prioritise support and reliable service
Lesley
Poor customer service used car sales…
Poor customer service used car sales management or head of sales doesn’t respond to customer complaints had car 7 months car been in garage 10 times to be fixed car now has major water leak rear passenger and roof soaked possibly needs new windscreen paint work falling off front bumper told it’s my problem and to pay over 3k to fix as they will not cover it totally shocking customer service had Land Rover cars for past 10 years due this customer experience I would never buy from this dealership Land Rover Edinburgh
29 september 2026
Review zonder uitnodiging
Professionalism and knowledge of staff
Professionalism and knowledge of staff. The pick up experience was also personalised and nice.
29 september 2026
Antwoord van John Clark Motor Group
Thank you Mr Smith for leaving your review! We're pleased to hear that you appreciated the professionalism and knowledge of our staff, as well as the personalised pick-up experience. Your feedback inspires us to continue providing reliable service and we look forward to welcoming you back soon!
Lesley
Jack edmonstone and nissan superb service
Jack edmonstone was fantastic at providing a friendly efficient service, his communication with us throughout was superb and nissan did a great job from start to finish. love our new car.
29 september 2026
Review zonder uitnodiging
Antwoord van John Clark Motor Group
Thank you for taking the time to leave us your review Paul! We're happy to hear that Jack provided you with friendly and efficient service, and that our team delivered quality support throughout your experience. Enjoy your new car, and we look forward to welcoming you back in the future!
Lesley
Communication is really the weakest…
Communication is really the weakest point of the business. Staff taking days to get back to emails or phone calls. Also vehicle checks before delivery are not up to standard. Every vehicle bought has had a problem even though there is a “165 point check”. Only use John Clark group because it is a main dealer and I want manafactures warranty
22 september 2026
Review zonder uitnodiging
Eric was more than helpful
Eric was more than helpful - couldn't have done enough for us and the Biscoff was a nice touch - he at least knows what a tyre pressure warning light looks like now so all good. Car is going great!
25 september 2026
Review zonder uitnodiging
Purchase of nearly new X Trail
Purchase of nearly new X Trail: simple, fast, friendly and effectively and efficiently managed by Jack Edmonstone. Great service, thanks.
18 september 2026
Review zonder uitnodiging
Antwoord van John Clark Motor Group
Thank you for leaving us your feedback Nicholas! We're pleased to hear that your purchase of the nearly new X Trail was simple, fast, and efficiently managed by Jack Edmonstone. Your kind words will be fed back to him and we look forward to supporting you again in the future!
Lesley
Antwoord van John Clark Motor Group
Thanks Paul! We are pleased you experienced a great hand over and wish you all the best with your new car
Lesley
10/10 experience
I had the best experience buying my Volkswagen i.d.3. A great friendly atmosphere in the John Clark Volkswagen Dundee location. Liam explained everything thoroughly during the process. He had mega patience and was immediately on hand when I phoned afterwards asking him to remind me about some of the details as they hadn't gone in first time around - there was a lot to remember! Thank you Liam.
26 september 2026
Antwoord van John Clark Motor Group
Thank you for taking the time to leave us your feedback Christine! We're pleased to hear that you had the best experience buying your car at our John Clark Volkswagen Dundee location. We will pass your kind words on to Liam and we're glad he was able to provide you with the support and reliability you needed throughout the process.
Lesley
Mike Murray first spoke with us a few…
Mike Murray first spoke with us a few months ago and was very helpful in discussing the new Q3. So when we came to buy, we asked for Mike again. He has been great in being attentive and knowledgable with the new car and facilitating the trade in so would recommend others to ask for him.
25 september 2026
Antwoord van John Clark Motor Group
Thank you for taking the time to leave us your feedback Kevin. We're pleased to hear that Mike provided you with attentive and knowledgeable support during your purchase of the new Q3. Your recommendation means a lot to us, and we look forward to serving you again in the future!
Lesley
Had a great experience buying my car…
Had a great experience buying my car from BMW. Robbie was friendly, professional, and really helpful throughout the whole process. He made everything straightforward and stress-free, kept me informed, and provided excellent customer service from start to finish. Really happy with the car and the overall experience.
28 september 2026
Antwoord van John Clark Motor Group
Thank you Ryan! we appreciate you taking the time to leave us your feedback. We're pleased to hear that Robbie provided you with friendly, professional, and trustworthy support throughout your car buying experience. Your satisfaction is our priority, and we look forward to serving you again in the future!
Lesley
Grant Robertson is a first class…
Grant Robertson is a first class salesman. He was professional, showed great knowledge and provided me with a first class customer service.
28 september 2026
Antwoord van John Clark Motor Group
Thank you Mark for your kind feedback about Grant Robertson. We're pleased to hear that his professionalism and knowledge provided you with first-class customer service. Your experience reflects our commitment to support and reliability and we look forward to serving you again soon!
Lesley
The service was very friendly
The service was very friendly and everything was explained in a clear understandable way.
28 september 2026
Review zonder uitnodiging
Antwoord van John Clark Motor Group
Good afternoon Doug, thank you for taking the time to leave us a five star review! We're glad to hear that you had a positive experience. Kind regards, Lisa
Lovely salesman was very helpful in…
Lovely salesman was very helpful in explaining the process, and getting the best deal within my budget, will be back when getting a new car again and will look for James.
28 september 2026
Review zonder uitnodiging
Antwoord van John Clark Motor Group
Good afternoon Amanda, thank you so much for taking the time to leave us a five star review. We will be sure to pass your kind comments along to James. Kind regards, Lisa
Defender 90 hardtop
This was the first time using this garage to buy my defender 90 hardtop. I must say the service i got from first calling to driving out the forecourt was superb. I enquired about the vehicle and they had it sitting waiting on me arriving. The test drive was very good. The route taken let me test the car in the right enviroment.
A special thank you has to go out to Ryan Gibson my sales executive and Mhari Brotherston my after sale rep. The two of these people clearly no the the vehicles inside out. They arranged everything with ease. They arranged to pick me up from the train station.
1st class service. I will be back in the future.
23 september 2026
Review zonder uitnodiging
I had a great experience with Daniel…
I had a great experience with Daniel Moates, being new in Aberdeen; i was grateful for his patience and guidance through the entire process.
27 september 2026
Antwoord van John Clark Motor Group
Thank you Samuel for your wonderful feedback! We're pleased to hear that Daniel provided you with the patience and guidance you needed as you settled into Aberdeen. Your experience reflects our commitment to our customers and we look forward to supporting you again in the future!
Lesley
Excellent service from start to finish…
Excellent service from start to finish of the transaction by Brodie Hodson - faultless.
27 september 2026
Sales staff at St Andrew's branch were…
Sales staff at St Andrew's branch were knowledgable and take the time to get to know their customers.
24 september 2026
Antwoord van John Clark Motor Group
Thank you for taking the time to leave us your feedback Moira! We're pleased to hear that our sales staff at the St Andrew's branch were knowledgeable and took the time to get to know you!
Lesley
Lee was excellent
Lee was excellent, great communication and knowlegable. During the process Glenn was very helpful, keeping in contact and always helpful.
27 september 2026
Antwoord van John Clark Motor Group
Thank you for leaving your feedback Arthur! We're happy to hear that Lee provided excellent service with great communication and that Glenn was so helpful throughout the process. We wish you well with your new car and we look forward to serving you again in the future!
Lesley
Easy and quick process of
Easy and quick process of
Buying car start to finish
Any questions also
Explained and answerd
To me
17 september 2026
Antwoord van John Clark Motor Group
Thank you John! We appreciate you taking the time to leave your feedback. We're happy to hear that you found the process of buying a car easy and quick, and that our team was able to provide you with the support and answers you needed. Your feedback inspires us to continue delivering reliable service and we look forward to welcoming you back in the future!
Lesley
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