John Clark Motor Group Reviews 

A very smooth and efficient new vehicle purchase. Excellent customer service from Nick Garvie.

I collected my new iX1 on the 16th September and as this was my first EV I was very anxious and nervous.
Lee Finnegan the sales executive was in charge of the hand over and he immediately took away all my anxiety and was simply just AMAZING.
Lee Finnegan was so very patient, so very helpful and never did he once try and rush me even when I asked the same question twice or three times.
All I can say in a heart beat that any one who gets a new car from John Clarke MUST see that they get Lee Finnegan for the hand over.
Thanks Lee.

Just completed my purchase of a low milage BMW X5 50e from John Clark Motor Group in Aberdeen, very happy with my purchase. The process was smooth and trouble-free throughout. James Allan in their Sales Department was excellent, attentive and knowledgeable.

Firstly, Kabir and Chris made the whole transaction incredibly smooth and stress-free for us. The service we received from them was truly second to none! Kabir took the time to listen to exactly what we needed, and there were absolutely no compromises — everything we asked for was delivered. From start to finish, they were both professional, helpful and genuinely committed to making sure we were happy with our purchase.

Recently purchased a new motorbike from Dundee. Everything went to plan, great customer service

Great welcoming and friendly staff, the attention to detail around our purchase and very accommodating to our needs

My 4th car from Jacky, and there's a reason I keep coming back. Friendly, honest and always goes the extra mile. Jacky is a real asset to John Clark BMW Aberdeen and makes the whole experience easy from start to finish. Highly recommend! 👏🚗

Very helpful in every way the sales person Andrew gamble went out his way with every aspect of buying my new car even delivered it 👍

Smooth handover and always attentive to customer needs

Great service from Daniel start to finish, very professional,

Although we never purchased a Renault we were impressed with the service from the sales staff, especially Scott Arthur who went over the stuff the Scenic Electric had, answered any queries we had and explained the different ways to pay for the vehicle. Would definitely recommend.

Great service dealt with Jack

Tried to purchase a car from John Clark Volvo Edinburgh, but unfortunately it was a complete waste of time. I was promised a video of the car and a call back with further information, but neither happened, and I was left chasing for updates.

The communication was particularly disappointing because I was considering travelling from London to Edinburgh specifically to view and potentially purchase the car. I needed the promised information beforehand to make an informed decision and avoid making a long journey unnecessarily.

I dealt with Jimmy, who was particularly unhelpful. His excuse was that he was busy dealing with customers—I had to remind him that I was also a customer.

Very disappointing experience and, based on this experience, I would not use this dealership again. AVOID if you value your time.

Excellent application and service offered to valued repeat customers. Well done to David, Ross and Gary

Poor customer service used car sales management or head of sales doesn’t respond to customer complaints had car 7 months car been in garage 10 times to be fixed car now has major water leak rear passenger and roof soaked possibly needs new windscreen paint work falling off front bumper told it’s my problem and to pay over 3k to fix as they will not cover it totally shocking customer service had Land Rover cars for past 10 years due this customer experience I would never buy from this dealership Land Rover Edinburgh

Professionalism and knowledge of staff. The pick up experience was also personalised and nice.

Jack edmonstone was fantastic at providing a friendly efficient service, his communication with us throughout was superb and nissan did a great job from start to finish. love our new car.

Communication is really the weakest point of the business. Staff taking days to get back to emails or phone calls. Also vehicle checks before delivery are not up to standard. Every vehicle bought has had a problem even though there is a “165 point check”. Only use John Clark group because it is a main dealer and I want manafactures warranty

Eric was more than helpful - couldn't have done enough for us and the Biscoff was a nice touch - he at least knows what a tyre pressure warning light looks like now so all good. Car is going great!

Purchase of nearly new X Trail: simple, fast, friendly and effectively and efficiently managed by Jack Edmonstone. Great service, thanks.