Johnstone's Trade Reviews 424

I found this Tile paint to be ineffective , this paint was expensive and most disappointing.
It is water based unlike traditional oil based paint.
Following a light sponge cleaning of tiles after almost 2 weeks of application, the paint was flaking off.
Would not recommend or use again.

We were going to buy from another site but having used Johnstone’s paint before we tried them for this project. I opted for their home delivery service by buying online as my preparation work for the project was keeping me busy. I knew that their promised express delivery of next day delivery may not be 100% reliable but it 100% failed.

I received an email from DPD the same day I ordered but DPD still do not have my paint and my project is delayed, I could have visited a Johnstone’s shop for the paint …I passed 2 shops on my travels today…but thought home delivery might be more convenient. I was wrong.

I have queried this..I live fairly close to their dispatch warehouse in Edinburgh and they won’t even let me pick it up. Their customer service people seem not to care.

It’s a bank holiday weekend so I don’t expect to receive the paint until the middle of next week at the earliest.

Wish I had ordered from Farrow and Ball after all as I now see many reviews of poor quality from Johnstone’s…of course I cannot confirm if this is true as I don’t have any paint!

Goodness Johnstone you want one star? I wouldn't give you any.
Waste of money time and effort using your paint. Dreadful stuff. How can you still make this so called paint and sell it in reputable shops. So wish I had read reviews.
Now having to go and buy more paint to cover the mess that it has left.
Do not even think about buying spending money on this "paint". Horrible stuff.

Used Johnson’s satin wood paint we repaired the surface thoroughly but it still flacked off. We have had to sand it back down removing all the satin wood and paint again with a different product. We tried complaining to Johnson’s but got no reply. Will never use their paint again.

Bought some Johnson’s silk emulsion from b&m absolute rubbish paint why do a company like b& m buy this rubbish patchy & dark specks on wall this paint company should be banned

This paint is absolutely awful i have put 3 coats on and in places its still patchy its taken me a lot of time and patience and money,so disappointed.

Wish I had checked the reviews before never used the brand but the quality was so poor, paint thin and watery, poor coverage needs lots of layers to cover area.
Would not recommend this paint pay the extra get quality and less time painting.
Very disappointed ☹️

INTERIOR, WOOD & METAL, QUICK DRY SATIN [BLACK].

ABSOLUTE RUBBISH.

1. TOOK 3 COATS , STILL NOT COVERED.
2. QUICK DRY 6 HOURS & STILL WET
3. VERY WATERY, TOOK A LOT OF MIXING, OIL ON TOP ON OPENNING TIN 1/4" DEEP.

DONT WASTE MONEY ON THIS BRAND. WISH I'D PAID EXTRA FOR DULUX

Worst paint ever…DO NOT WASTE YOUR MONEY.
Application is awful, never known to have to paint a wall 3 times and still has patches.
Never again will I be buying Johnston paint

Absolutely rubbish paint I have used. I had my doubts when I got a tester. I’ve put 2 coats on of the Matt in midnight blue and it’s patchy as hell. I’m going to have to give I a third coat. Never again will I buy this shite, B&Q’s value paint is so much better and even dunelms paint

Dreadful paint. In fact, it's like using milk! Used to be excellent many years ago, but not now. Don't waste your money on this rubbish.

I bought a 5ltr tin of vinal silk and had it mixed in store I bought the big tin as I thought it's better to have paint over than not enough as I only had a chimney breast and the stairs wall so even a 2.5ltr should have done it but as its a dark colour I wanted to thicken it on and give it a second coat to make it stand out but after the first coat when I woke up the next day you would think that I had put water to the paint because it was nearly transparent so I gave it another coat but thickend it on hoping that would do it but yet again I had to give it a third coat and yet again it still never covered I had to go back and buy a further 2.5ltr tin as if I went elsewhere I wouldn't have got the same colour I have contacted the main Johnstones and told them that if they don't do anything about this I will be getting intouch with trading standards as this is wrong its supposed to be a Johnstones decorating trade centre and if I had paid a painter and decorators I wouldn't be paying them as its that bad so save your money and go elsewhere because it will be better paint and you will save yourself money ,I wouldn't have even give them 1 star but they won't let you not give them no stars

Shocking paint,sanded and primed woodwork then used their black eggshell paint.
Patchy and streaky,not worth buying at all.
Had to but another brand paint to cover.

Spent thousands of pounds having this render on our front walls, because apparently it is the best and is for minimal maintenance! Well after 3 months and 3 washes this render is appalling! It stains, actually stains! Long story short, Johnstones have informed us this render, cannot be used by roads, trees, footpaths, any where it may get dirty! Render basically can not be used OUTSIDE!!!!! So the reason why we went for this was to stop the one thing we now have to do PAINT! THANK GOD FOR ZINSSER! NEVER USE JOHNSTONES ABSOLUTELY USELESS! AND THE RESPONSE DISGUSTING!!!!!! AVOID!!!!!!

I purchased a one litre tin of non drip gloss brilliant white. It is like coloured water utter rubbish. What has happened to johnstone's paint. It used to be excellent. Not any more.

awful paint.. like water, 2 coats on wall and still patchy and 3rd coat not much better, never buy as even painter said good paint will cover wall straight away , this paint 3 coats later and still not the best, will never buy again !

Followed the directions to the letter and you only have to look at it and it scratches off! not suitable for any cupboards, let alone a kitchen...

We prepped the wood by rubbing down and using an under coat we bought Johnson's interia wood and metal quick drying gloss to our disappointment we opened the paint stired it many times to which the paint was very thin almost milky now paintwork very patchy

Absolutely dreadful paint! The emulsion needed at least 3 coats,for hardly any change to the base colour, before the patchiness was removed. The Silk Indoor non-drip paint for wood and metal was just as bad. It was like trying to paint with milk! I’ve never experienced such poor quality in 50 years of decorating.

Manhattan gray - avoid like the plague! Five coats to get it looking half decent on the wall. Did one wall and decided to start again with Dulux paint - honestly don't waste your money