We have the Ezra stroller which has been great! We love our pram but sometimes we need a lightweight alternative, particularly when grandparents are spending time with the baby. The Ezra stroller ha... Toon meer
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Lees wat reviewers zeggen
The ranger car seat is a great choice for those wanting to invest in a seat suitable from newborn up to age 12. It has a 360 swivel base so it’s easy to get your child in and out and also a tilt optio... Toon meer
I have had a car seat and a travel tray from Jovi now and love both of them. They are both high quality manufacturing and a lovely design. We went for the green as it's such a beautiful colour... Toon meer
Placed an order with JoviKids over a month ago and received the wrong item. I reached out to their customer service immediately, but it took over a week to get a response — apparently, they were “... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
「Welcome to Jovikids — JOYFUL KIDS, JOYFUL TRIP」🚌At Jovikids, we believe that every outing with your little one should be filled with joy, comfort, and, above all, absolute peace of mind. As a trusted premium brand in children’s travel gear, we specialize in offering high-quality car seats, versatile strollers, and innovative ride-on luggage designed to grow alongside your family. Behind every Jovikids product is a dedicated team with over twenty years of professional experience in the children's travel and safety mobility industry. This deep-rooted expertise allows us to understand the true needs of modern parents and engineer products that balance state-of-the-art security with intuitive, user-friendly functionality. ⭐️ Award-Winning Quality You Can Trust — Safety is our foundational promise. Every product we bring to your family undergoes rigorous testing and conforms to the highest international safety benchmarks, including the latest European ECE R129/i-Size standards, and EN 1888 standards. From our 360-degree rotating car seats with advanced ISOFIX systems to our auto-folding strollers, we blend maximum protection and comfort with everyday practicality. We are incredibly proud that our commitment to excellence has been recognized by the industry, including prestigious honors such as the LovedByParents (LBP) Awards. Receiving this recognition confirms our dedication to creating products that parents truly rely on and love. Your Trust is Our Commitment 👶🏻 We are fully committed to continuous improvement and listening to our global community of parents. To ensure you receive the highest level of care, we have recently upgraded our service operations and established a dedicated customer support team. We are here to provide prompt, friendly, and local assistance whenever you need it—whether you have a question about installation or need guidance choosing the perfect stroller for your next adventure. 🚗Thank you for choosing Jovikids to protect your most precious cargo. Share your honest experience with us today and help us make family travels even safer and brighter!
Contactgegevens
Highclere House, 180 Main Road, TN16 3BB, Biggin Hill, Verenigd Koninkrijk
- 0151 448 1200
- cs@norababyuk.com
- www.jovikids.com
Geen recente geschiedenis van het vragen naar reviews
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Heeft 50% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
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We have now had two car seats from Jovi…
We have now had two car seats from Jovi kids and also a suitcase and each product has been amazing. Amazing quality and built to last. The car seats are perfect for what we wanted and so easy to use. We have never had any issues and would
Highly recommend.
Great car seat 360 angle really easy to…
Great car seat 360 angle really easy to manoeuvre and get the baby in and out of. Great customer service
Très belle expérience siège auto parfait
Très belle expérience siège auto parfait
Amazing Customer Service and Products
Amazing Customer Service and Products.
We can’t wait to take our babies away with their first suitcases!
Absolutely love this brand
Absolutely love this brand, they have been amazing, car set is so to put in the car we have a icandy and we much prefer this one as our little one looks more comfortable. Couldn’t recommend this brand anymore
Absolutely love our new suitcase
Absolutely love our new suitcase, I never usually leave reviews but had to with this , such a clever invention and helped us on countless family days out and holidays, after ordering it arrived within two days, would definitely order again 😀
Affordable quality
If you want an affordable brand that is safe and simple to use this is the one to go for!
We saw Stacey Solomon was a fan (first time I’ve done that) but decided to give it a go.. & I loved the green colour. It didn’t disappoint. For the money has been perfect!
Be careful...
Be careful; there is no customer service and orders are not being fulfilled. I placed my order 1 month ago for a next day delivery and received nothing. I cannot get hold of anyone.
I regret buying this.
I have been trying to get a refund of them and they are delaying the process and now ignoring me. The car seat does not feel secure in my car, it feels dangerous as it moves regardless of what I do. I do not want to keep a car seat that wobbles and is unsafe. I have had three separate people try to install in and we have all had the same conclusions. I regret buying this.
Ezra stroller
We have the Ezra stroller which has been great!
We love our pram but sometimes we need a lightweight alternative, particularly when grandparents are spending time with the baby. The Ezra stroller has been great through the recent hot weather as with its sun safe hood and extendable sun visor! We would purchase from Jovi in the future.
Very comfortable child car seat
Very comfortable child car seat
Safe and practical, very good material,
I am very satisfied with the brand, it is really worth it!
I love it
I was on vacation and I bought two of these suitcases for the boys. They were perfect. I took them to the plane in a roll, and I handed the suitcase over on the plane. It was easier with the kids because they just lift it. The kids have fun and you can move around very easily.
I have had a car seat and a travel tray…
I have had a car seat and a travel tray from Jovi now and love both of them. They are both high quality manufacturing and a lovely design. We went for the green as it's such a beautiful colour.
Delivery is fast and on time and packaged well.
My daughter reports being much more comfortable in her seat and cannot escape unlike others.
Customer service is fast and very helpful
Highly recommend
Avoid
Like many others, I wish I had read reviews first. These guys don't actually fulfill orders for "in stock" products or respond to messages. Cowboys
It has been three weeks since my order…
It has been three weeks since my order and despite an email today asking me what I thought of their product, I STILL HAVENT RECEIVED IT NOR HAD A REPLY TO MY EMAIL. Not recommended for customer service
I should have read the review first…
I should have read the review first before purchasing, I haven't received my item yet, it's been three weeks, then today I received an email,saying to make a review of the product that I've purchased., unbelievable!!!
DO NOT USE THIS COMPANY
DO NOT USE THIS COMPANY. It says on their website to contact them for return information, I attempted to contact them by e-mail and their website form over 10 times, no response. No phone number unsurprisingly.
Terrible company.
Terrible company.
Ordered a seat that showed as in stock, after the delivery due date and item not received I emailed them only to be told that the item was not in stock. I have now requested a refund 3 times with no reply.
One week later the same seat is still showing as in stock.
Will be reporting them for fraud as they have taken money, not supplied item and will not refund me.
I have purchased one of the car seats
I have purchased one of the car seats. Deliver went well but then we want to return it because it wasn’t as we were expecting. I have emailed them to return the car seat but they barely reply. After 1 month the car seat is still in the house and they have not arranged the return or refunded.
I would not recommend it
Now done charge back on Credit card
outstanding car seat experience
I purchased the RANGER 40-150cm child car seat from jovikids.com about 1 year ago and I'm really happy with it. The customer service was excellent – friendly, responsive, and very helpful throughout the process. The seat itself is high-quality and well-made, and my child finds it super comfortable to sit and lie in. It gives me peace of mind knowing my kid is safe and comfortable. Highly recommend both the product and the service!
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