I have had 16 dogs in my lifetime, quite a few rescue, so usually 4-5 years old. I have always insured them since Insurance was available 40 plus years ago. Sadly our 2 year old pet dog has pass... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Just spoke to Shane and he was pleasant helpful and asked about how our pup was doing which made all the difference to us. The claim itself was dealt with in a timely manner which again made all the... Toon meer
Bedrijf heeft geantwoord
Jill was very friendly. She looked at my query thoroughly and forwarded it for further review to ensure everything was as it should be with my query regarding excess payments for my dogs illnesses. It... Toon meer
Bedrijf heeft geantwoord
I have been so impressed with RKC since we took our policy out for our puppy. She’s been poorly and the experience in dealing with RKC has aways been professional, caring and supportive. Can’t imagine... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The Royal Kennel Club Pet Insurance offers specialist insurance for owners and breeders. Our lifetime policies are rated 5 star by Defaqto and provide up to £25,000 vet fees cover every year. Your dog's health and welfare are our top priority!
Contactgegevens
First Floor, Blue Leanie, Walton Street, HP21 7QW, Aylesbury, Verenigd Koninkrijk
- 03330305030
- info@kcinsurance.co.uk
- www.kcinsurance.co.uk
4,9
Uitstekend
3K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Shannon was really helpful
Shannon was really helpful, kind and considerate on the call today.
21 augustus 2026
Review zonder uitnodiging
Antwoord van Royal Kennel Club Pet Insurance
Hi Lauren,
Thank you so much for your lovely 5 star review ⭐️
It is wonderful to hear that Shannon was so helpful, kind and considerate during your call. Making sure our customers feel listened to and supported is incredibly important to us, so feedback like this is always lovely to receive.
We will make sure your kind words are shared with Shannon. She will really appreciate the recognition.
Thank you for choosing Royal Kennel Club Pet Insurance.
Best wishes,
Liam
Customer Service Teams
Good insurance
Always no trouble with getting in touch with the insurance providers and are the payments are always payed to me in ten days .
21 augustus 2026
Review zonder uitnodiging
Antwoord van Royal Kennel Club Pet Insurance
Hi,
Thank you so much for your lovely 5 star review ⭐️
It is great to hear that you have consistently found it easy to get in touch with us and that your claim payments have been handled quickly.
Knowing you can rely on your insurance when you need it is so important, so we really appreciate you sharing your positive experience.
Thank you for choosing Royal Kennel Club Pet Insurance.
Best wishes,
Liam
Customer Service Teams
Friendly and helpful
Friendly and helpful, made me smile on a tough day.
21 augustus 2026
Review zonder uitnodiging
Antwoord van Royal Kennel Club Pet Insurance
Hi Aimee,
Thank you so much for your lovely 5 star review ⭐️
It is wonderful to hear that our colleague was friendly and helpful, but even more so that they managed to put a smile on your face during a tough day.
Sometimes a little kindness can make a real difference, so your feedback is particularly lovely to receive.
Thank you for choosing Royal Kennel Club Pet Insurance and for taking the time to share your experience.
Best wishes,
Liam
Customer Service Teams
Well informed and easy to discuss…
Well informed and easy to discuss options for policies. Payment after claims are efficient abd speedy
21 juni 2026
Antwoord van Royal Kennel Club Pet Insurance
Hi,
Thank you so much for your fantastic 5 star review ⭐️
It is great to hear that discussing your policy options was straightforward and that you felt well informed when making your decisions.
We are also really pleased to hear that your experience of making claims has been so positive, with payments handled quickly and efficiently when you have needed us.
Thank you for choosing Royal Kennel Club Pet Insurance and for sharing your experience.
Best wishes,
Liam
Customer Service Teams
Great customer service I wouldn't…
Great customer service I wouldn't hesitate to recommend to anyone.
20 augustus 2026
Review zonder uitnodiging
Antwoord van Royal Kennel Club Pet Insurance
Hi Caitlin,
Thank you so much for your fantastic 5 star review ⭐️
It is wonderful to hear that you have received such great service from our team. Knowing that you would happily recommend us to others is a huge compliment and something we really appreciate.
Thank you for your recommendation and for choosing Royal Kennel Club Pet Insurance.
Best wishes,
Liam
Customer Service Teams
Very helpful in answering my query…
Very helpful in answering my query about making a claim.
20 augustus 2026
Review zonder uitnodiging
Antwoord van Royal Kennel Club Pet Insurance
Hi,
Thank you so much for your lovely 5 star review ⭐️
We are really pleased to hear that our team was able to answer your questions and provide the guidance you needed about making a claim.
We know the claims process can sometimes feel unfamiliar, so having someone there to explain things clearly can make all the difference.
Thank you for choosing Royal Kennel Club Pet Insurance.
Best wishes,
Liam
Customer Service Teams
Thank you to Shane for a great…
Thank you to Shane for a great experience and answering all my questions!
20 augustus 2026
Review zonder uitnodiging
Antwoord van Royal Kennel Club Pet Insurance
Hi Beth,
Thank you so much for your fantastic 5 star review ⭐️
It is great to hear that Shane made your experience such a positive one and took the time to answer all of your questions. Making sure you have the information and reassurance you need is exactly what we want from every conversation.
We will make sure your lovely feedback is shared with Shane. He will be really pleased to receive it.
Thank you for choosing Royal Kennel Club Pet Insurance.
Best wishes,
Liam
Customer Service Teams
Shane was very helpful!!
20 augustus 2026
Review zonder uitnodiging
Antwoord van Royal Kennel Club Pet Insurance
Hello Charlotte
I’m so happy to see you’ve given me a 5-star review!
If you have any further queries, please don’t hesitate to contact us.
Kind regards
Shane
Customer Service Team
Always helpful and kind and caring…
Always helpful and kind and caring definitely the best insurance company and staff are always so compassionate.
20 augustus 2026
Review zonder uitnodiging
Antwoord van Royal Kennel Club Pet Insurance
Hello Karina Roberts
Wonderful to get your positive feedback. We’re so happy to hear you had a fantastic experience with us. Zoya will really appreciate your feedback.
If you have any questions in the future, please don't hesitate to contact us.
Kind regards
Shane
Customer Service Team
Quick and sympathetic response…
Quick and sympathetic response following the death of my dog.
20 augustus 2026
Review zonder uitnodiging
Antwoord van Royal Kennel Club Pet Insurance
Hello David Summers
I’m so happy to see you’ve given me a 5-star review!
If you have any further queries, please don’t hesitate to contact us.
Kind regards
Shane
Customer Service Team
Shane dealt with my query today very…
Shane dealt with my query today very efficient and polite
20 augustus 2026
Review zonder uitnodiging
Antwoord van Royal Kennel Club Pet Insurance
Hello Elizabeth Chant
I’m so happy to see you’ve given me a 5-star review!
If you have any further queries, please don’t hesitate to contact us.
Kind regards
Shane
Customer Service Team
Very pleasant
Very pleasant, very clearly spoken and knowledgeable, all sorted in a professional manner
19 augustus 2026
Review zonder uitnodiging
Antwoord van Royal Kennel Club Pet Insurance
Hi Alistair,
Thank you so much for your fantastic 5-star review ⭐️
It's great to hear that everything was explained clearly and handled professionally from start to finish. Knowing you came away with everything sorted is exactly the outcome we want when you contact us.
We really appreciate your kind comments about the knowledge and approach of our team.
Thank you for choosing Royal Kennel Club Pet Insurance.
Best wishes,
Liam
Customer Service Teams
Lorna was very professional & helpful…
Lorna was very professional & helpful with all the questions I asked her about my Dog & the process we needed to follow.
19 augustus 2026
Review zonder uitnodiging
Antwoord van Royal Kennel Club Pet Insurance
Hi Paul,
Thank you so much for your wonderful 5-star review ⭐️
It's great to hear that Lorna was able to answer all of your questions and clearly guide you through the process for your dog. Having someone knowledgeable and helpful to talk things through with can make everything feel that little bit easier.
We'll make sure your lovely feedback is shared with Lorna, she'll really appreciate it.
Thank you for choosing Royal Kennel Club Pet Insurance.
Best wishes,
Liam
Customer Service Teams
What great service
What great service. Wendy was brilliant and everything was sorted in under 10 minutes. Thank you
19 augustus 2026
Review zonder uitnodiging
Antwoord van Royal Kennel Club Pet Insurance
Hi Janet,
Thank you so much for your fantastic 5-star review ⭐️
What lovely feedback for Wendy! It's great to hear that she was able to get everything sorted for you in under 10 minutes and make the whole experience so quick and straightforward.
We'll make sure your brilliant comments are shared with Wendy — recognition like this is always wonderful for our team to receive.
Thank you for choosing Royal Kennel Club Pet Insurance.
Best wishes,
Liam
Customer Service Teams
compassionate, straightforward and professional when we needed
Sadly, our last dog died while he was still only a puppy, leaving us heartbroken and facing some very large veterinary bills. Throughout such an upsetting time, Kennel Club Pet Insurance were absolutely excellent. They dealt with everything without fuss, hesitation or unnecessary questioning, which took a great deal of worry off our shoulders.
You never truly know how good an insurance company is until you need to make a serious claim. Based on our experience, I wouldn’t hesitate to recommend Kennel Club Pet Insurance. Their handling of our claim was compassionate, straightforward and professional when we needed their support the most.
19 juni 2026
Antwoord van Royal Kennel Club Pet Insurance
Hi,
Thank you for taking the time to share such a heartfelt review, particularly after what must have been an incredibly difficult experience.
We're so sorry for the loss of your puppy. Losing a much-loved dog is heartbreaking at any age, but to lose them so young is especially difficult.
At a time like this, the last thing we want is for the insurance process to add further worry. We're therefore incredibly pleased that our team was able to handle your claim with the compassion, sensitivity and straightforward approach you needed, allowing you to focus on what mattered most.
Your recommendation means a great deal to us, particularly because it comes from your experience of needing your policy at such a difficult time.
Thank you for trusting Royal Kennel Club Pet Insurance to support you when you needed us most.
Best wishes,
Liam
Customer Service Teams
Shane
Shane - very helpful, patient and step by step approach
17 augustus 2026
Review zonder uitnodiging
Antwoord van Royal Kennel Club Pet Insurance
Hello Arun Kanjilal
Wonderful to get your positive feedback. We are so happy to hear that you have had a lovely experience with us. Shane and the team will really appreciate your feedback.
If you have any questions in the future regarding your policy please don't hesitate to contact me.
Kind regards
Kerry
Customer Service Team
Very clear and quick answer
17 augustus 2026
Review zonder uitnodiging
Antwoord van Royal Kennel Club Pet Insurance
Hello Blake Lee-Harwood
Thank you so much for your positive feedback regarding your recent experience with us.
I will ensure the team are aware of your comments and in the meantime, please don’t hesitate to contact me should you have any questions.
Kind regards
Kerry
Customer Service Team
Shane Millar was extremely helpful.
Shane Millar was extremely helpful.
17 augustus 2026
Review zonder uitnodiging
Antwoord van Royal Kennel Club Pet Insurance
Hello Melanie K
I am so happy to see that you’ve given us a 5 star review! I will pass your comments over to Shane and the team as I know they will be delighted.
If you have any further queries, please do not hesitate to contact us.
Kind regards
Kerry
Customer Service Team
See it eat it labrador!
rung kennel club because our young labrador had eaten some blu tak and needed vet treatment.Lorna informed us that things like this usually involve labs sent us claim forms and received help towards the vet bill shortly after.they were very helpful with our old lab Ed who passed away last year.Thanks fot all your help over the years.John and Mara Thomas.
27 juli 2026
Review zonder uitnodiging
Antwoord van Royal Kennel Club Pet Insurance
Hello M M Thomas
I am so pleased to hear that you have had a 5 star experience with Lorna. We really appreciate the time you have taken to leave such a positive review.
I will pass your feedback over to the team, as I know that they will be delighted.
Please do let me know if I can be of any further assistance.
Kind regards
Kerry
Customer Service Team
Good knowledge of the policy and…
Good knowledge of the policy and friendly manner
14 augustus 2026
Review zonder uitnodiging
Antwoord van Royal Kennel Club Pet Insurance
Hello Alan
Thank you so much for your positive feedback regarding your recent experience with us.
I will ensure the team are aware of your comments and in the meantime, please don’t hesitate to contact me should you have any questions.
Kind regards
Kerry
Customer Service Team
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