I have had 16 dogs in my lifetime, quite a few rescue, so usually 4-5 years old. I have always insured them since Insurance was available 40 plus years ago. Sadly our 2 year old pet dog has pass... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Just spoke to Shane and he was pleasant helpful and asked about how our pup was doing which made all the difference to us. The claim itself was dealt with in a timely manner which again made all the... Toon meer
Bedrijf heeft geantwoord
Jill was very friendly. She looked at my query thoroughly and forwarded it for further review to ensure everything was as it should be with my query regarding excess payments for my dogs illnesses. It... Toon meer
I have been so impressed with RKC since we took our policy out for our puppy. She’s been poorly and the experience in dealing with RKC has aways been professional, caring and supportive. Can’t imagine... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The Royal Kennel Club Pet Insurance offers specialist insurance for owners and breeders. Our lifetime policies are rated 5 star by Defaqto and provide up to £25,000 vet fees cover every year. Your dog's health and welfare are our top priority!
Contactgegevens
First Floor, Blue Leanie, Walton Street, HP21 7QW, Aylesbury, Verenigd Koninkrijk
- 03330305030
- info@kcinsurance.co.uk
- www.kcinsurance.co.uk
4,9
Uitstekend
3K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very efficient
Very efficient, dealt with my call in professional and timely manner. Thank you.
4 september 2026
Review zonder uitnodiging
Antwoord van Royal Kennel Club Pet Insurance
Hello
I am so pleased to hear that you have had a 5 star experience with us. We really appreciate the time you have taken to leave such a positive review.
I will pass your feedback over to the team, as I know that they will be delighted.
Please do let me know if I can be of any further assistance.
Kind regards
Jessica
Customer Service Team
Antwoord van Royal Kennel Club Pet Insurance
Hello customer
Thank you so much for your positive feedback regarding your recent experience with us.
I will ensure the team are aware of your comments and in the meantime, please don’t hesitate to contact me should you have any questions.
Kind regards
Kerry
Customer Service Team
Absolutely brilliant customer service A*
3 september 2026
Review zonder uitnodiging
Antwoord van Royal Kennel Club Pet Insurance
Hello Adam
Thank you so much for your positive feedback regarding your experience with us.
I will ensure the team are aware of your comments and in the meantime, please don’t hesitate to contact me should you have any questions.
Kind regards
Jessica
Customer Service Team
An informative and positive experience
A positive experience, the representatives (Adam Dergiman AND Sarah Peaker) answered all my queries and questions, they were both polite and professional throughout the telephone conversation.
27 augustus 2026
Review zonder uitnodiging
Antwoord van Royal Kennel Club Pet Insurance
Hi
Thank you for taking the time to leave your positive feedback we really appreciate it.
I am pleased to hear that Adam and Sarah provided you with such a positive experience and was able to assist you with your queries. I will be sure to pass on your kind comments as I know they will both be delighted.
If we can be of any further assistance please do not hesitate to contact us.
Kind Regards,
Jessica
Customer Service
Lorna was extremely helpful in guiding…
Lorna was extremely helpful in guiding me through the claims process. I truly appreciate the support I received. Thank you very much!
2 september 2026
Review zonder uitnodiging
Antwoord van Royal Kennel Club Pet Insurance
Hi Agnieszka
We are really pleased to hear that you received great customer service and that Lorna was so helpful and supportive.
I will ensure Lorna is are aware of your kind comments and in the meantime, please don’t hesitate to contact me should you have any questions.
Best wishes,
Jessica
Customer Service Teams
Jenny the representative for the… Scottish Kennel Club
Jenny the representative for the Scottish kennel club was very helpful very friendly & polite Jenny made sure I had all the information at my fingertips she was a pleasure to chat with & also made sure I completely understood the process to follow just a pure Gem of a lady Thank you so very much
2 september 2026
Review zonder uitnodiging
Antwoord van Royal Kennel Club Pet Insurance
Hello June
Thank you so much for your positive feedback regarding your recent experience with us.
I will ensure the team are aware of your comments and in the meantime, please don’t hesitate to contact me should you have any questions.
Kind regards
Jessica
Customer Service Team
Always a pleasure to speak to
Always a pleasure to speak to, very helpful and sorted out my query.
2 september 2026
Review zonder uitnodiging
Antwoord van Royal Kennel Club Pet Insurance
Hello Niki Dowse
I am so happy to see that you’ve given us a 5 star review! I will pass your comments over to the team as I know they will be delighted.
If you have any further queries, please do not hesitate to contact us.
Kind regards
Kerry
Customer Service Team
Compassionate yet professional
Sadly my dog had recently died and I needed to end my policy. The lady was very sympathetic to my recent event and went through the procedures to close my account.
1 september 2026
Review zonder uitnodiging
Antwoord van Royal Kennel Club Pet Insurance
Hello Ian Gibbs
Thank you so much for taking the time to leave us such a positive review, especially at such a difficult time.
I will ensure the team are aware of your comments and in the meantime, please don’t hesitate to contact me should you have any questions.
Kind regards
Kerry
Customer Service Team
Wendy was extremely helpful
Wendy was extremely helpful, patient and took great care to make sure she answered my questions. Nothing was too much trouble. Thank you for your kind communication it was greatly appreciated.
21 augustus 2026
Review zonder uitnodiging
Antwoord van Royal Kennel Club Pet Insurance
Hello Angela
I am so pleased to hear that you have had a 5 star experience with Wendy. We really appreciate the time you have taken to leave such a positive review.
I will pass your feedback over to the team, as I know that they will be delighted.
Please do let me know if I can be of any further assistance.
Kind regards
Kerry
Customer Service Team
Antwoord van Royal Kennel Club Pet Insurance
Hello Karen
Wonderful to get your positive feedback. We are so happy to hear that you have had a lovely experience with us. The team will really appreciate your feedback.
If you have any questions in the future regarding your policy please don't hesitate to contact me.
Kind regards
Kerry
Customer Service Team
My call was answered promptly and the young lady was very helpful and professional. Really impressed.27082026
My call was answered promptly and the young lady
28 augustus 2026
Review zonder uitnodiging
Antwoord van Royal Kennel Club Pet Insurance
Hello Carole Barrowclough
Wonderful to get your positive feedback. We are so happy to hear that you have had a lovely experience with us. The team will really appreciate your feedback.
If you have any questions in the future regarding your policy please don't hesitate to contact me.
Kind regards
Kerry
Customer Service Team
I would recommend kennel club insurance…
I would recommend kennel club insurance to anyone they are always very helpful and clear in the advice they give. The claims are settled quickly with no fuss, and their cover is extensive.
1 september 2026
Review zonder uitnodiging
Antwoord van Royal Kennel Club Pet Insurance
Hello Sandra
Thank you so much for taking the time to leave us such a positive review. I am so glad to hear that you have found our services helpful. We are sure that you will continue to experience our fantastic service when you need us.
Please do let me know if you have any questions in the future and we will be happy to assist.
Kind regards
Kerry
Customer Service Team
Very easy to set up
Very easy to set up, very reasonable price too, thank you, oh & we have the vet contacts on an app too, very handy 😃So thanks again 👍
1 juli 2026
Antwoord van Royal Kennel Club Pet Insurance
Hello Lesley Mccourt
I am so pleased to hear that you have had a 5 star experience with us. We really appreciate the time you have taken to leave such a positive review.
I will pass your feedback over to the team, as I know that they will be delighted.
Please do let me know if I can be of any further assistance.
Kind regards
Kerry
Customer Service Team
Antwoord van Royal Kennel Club Pet Insurance
Hello John Jamieson
Thank you so much for your positive feedback regarding your recent experience with us.
I will ensure the team are aware of your comments and in the meantime, please don’t hesitate to contact me should you have any questions.
Kind regards
Kerry
Customer Service Team
Lorna helped me today with sorting out…
Lorna helped me today with sorting out my direct debit. She had excellent customer service, extremely helpful, friendly and informative, positive and happy to help. Thank you.
28 augustus 2026
Review zonder uitnodiging
Antwoord van Royal Kennel Club Pet Insurance
Hi Annie,
Thank you so much for your fantastic 5 star review ⭐️
What wonderful feedback for Lorna. It is great to hear that she was able to get your Direct Debit sorted while making the whole experience friendly, informative and straightforward.
We especially love hearing that her positive and happy approach stood out during your conversation. We will make sure your lovely comments are shared with Lorna, she will really appreciate the recognition.
Thank you for choosing Royal Kennel Club Pet Insurance.
Best wishes,
Liam
Customer Service Teams
Really clear and helpful response to my…
Really clear and helpful response to my query - couldn’t do enough to make sure I had all the information I needed - very professional
28 augustus 2026
Review zonder uitnodiging
Antwoord van Royal Kennel Club Pet Insurance
Hi Clare,
Thank you so much for your fantastic 5 star review ⭐️
It is wonderful to hear that you received such clear and helpful support from our team. Taking the time to make sure you have all the information you need is so important, so we are delighted that this really stood out during your conversation.
Thank you for recognising the professional service you received and for choosing Royal Kennel Club Pet Insurance.
Best wishes,
Liam
Customer Service Teams
Friendly and Efficient
Michelle West with whom I spoke was very friendly and had time to chat.
A very pleasant call.
28 augustus 2026
Review zonder uitnodiging
Antwoord van Royal Kennel Club Pet Insurance
Hi Vic,
Thank you so much for your wonderful 5 star review ⭐️
It is lovely to hear that you had such an enjoyable conversation with Michelle. Having the time to chat and making our customers feel comfortable and valued is just as important as getting things sorted.
We will make sure your kind feedback is shared with Michelle. She will be delighted to know she made your call such a pleasant experience.
Thank you for choosing Royal Kennel Club Pet Insurance.
Best wishes,
Liam
Customer Service Teams
Michael was very helpful when I called…
Michael was very helpful when I called about my dog’s veterinary referral and to ask how it works with an existing claim. He answered all of my questions and was great at explaining everything!
28 augustus 2026
Review zonder uitnodiging
Antwoord van Royal Kennel Club Pet Insurance
Hello Nikki
Thank you so much for taking the time to leave us such a positive review. I am so glad to hear that you have found our services helpful and friendly. We are sure that you will continue to experience our fantastic service when you need us.
Please do let us know if you have any questions in the future and we will be happy to assist.
Kind regards
Jenny
Customer Service Team
Very kind and compassionate
Very kind and compassionate, and efficient when dealing with a sad time.
28 augustus 2026
Review zonder uitnodiging
Antwoord van Royal Kennel Club Pet Insurance
Hello Mark
Thank you so much for your positive feedback regarding your recent experience with us. I hope you doing as well as can be given such a sad time at the moment.
I will ensure the team are aware of your comments and in the meantime, please don’t hesitate to contact us should you have any questions.
Kind regards
Jenny
Customer Service Team
Shane was absolutely amazing
Shane was absolutely amazing.
Really helpful and kind in not very nice circumstances.
27 augustus 2026
Review zonder uitnodiging
Antwoord van Royal Kennel Club Pet Insurance
Hello Lee,
Thank you for taking the time to leave your review. We will share your feedback with Shane, who will be delighted!
Please reach out if we can assist you further and thank you for choosing Royal Kennel Club Pet Insurance. 🐾
Best wishes,
Molly
Customer Service Team
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