Kia Parts Direct Reviews 

Quick delivery

Great Service. One email - part identified correctly rapid despatch and problem free delivery. This is the type of service that builds customer retention and grows successful companies. Well done & thank you for a job well done.

Still waiting for purchase to be delivered, courier sent a message last week saying there had been a delay?? No idea what that was. That was the last contact I've had from seller or courier, not very good in my opinion.

So far so good

Not the first time I’ve used them. Price fantastic. Customer service really good too. Will definitely use again if needed.

Efficient and precise. I wasn't entirely sure that the part would fit, but they checked it and it was perfect. Shipped really quickly too

Ordered parts online and received them in a few days later in perfect condition. 👌

correct prt delivered and fitted is fully working. Very happy.

Parts came in shredded cardboard box, still usable but the packaging needs to be robust.

Excellent experience from start to finish I would highly recommend this company part as described

Item delivered as described, great price, swift delivery.

I want to inform you that I have placed another order because the parcel from my previous order never arrived.

The courier you used lost the parcel and despite several emails asking for help and investigation, I have not received any resolution, refund, or update about the missing item.

Because I urgently need the part, I was forced to purchase it again from you.

Please make sure this new order is delivered properly. I hope at least this parcel arrives.

Regards

Very good customer service quick response to my request.
Item required was available.
Arrived on time.
Reasonable price for item.
Would use the company again for parts.

Late delivery

Correct part arrived promptly and well packaged.

Quick and efficient as they have been before, let me know at every stage of my order how it was progressing, would recommend if you need parts for your kia , also very helpful in making sure you've got correct part for model ,year etc ,which is helpful when some models have a long production life and there are various MKs of vehicle

“I bought car parts from Kia Brothers and had a great experience. The process went smoothly, and everything was handled professionally. Very satisfied with the service. Highly recommended!”

Easy straight forward to order what part you need. Delivery as expected and kept informed of delivery date and rough time on the day. Product excellent.