Kids Planet Day Nurseries Reviews 

201
TrustScore 3.5 uit 5

3,6

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Beoordeeld met 1 van de 5 sterren

My child has attended Kids planet since a baby. We have had complaints about the way it has been run if every room they have been in. They are money grabbing, wanting extra fees off you all the time.... Toon meer

Beoordeeld met 5 van de 5 sterren

Our little girl has been in the Rising 3’s room at Kids Planet for the last year. They truly care for our daughter and invest so much time and effort into her development. She has grown and flourished... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We have been parents at Audenshaw for the past 8 years, our eldest child joined when the nursery first opened, our youngest then joined in 2017 and both still attend the holiday club. We have had no... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We can’t speak highly enough of Kids Planet, Denbigh! The staff are brilliant - so caring and engaging with the children. The setting is very well set up to encourage creativity and independence. Acti... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Peuterschool

Geschreven door het bedrijf

Kids Planet Day Nurseries are an award-winning independent, family-led group of over 240 nurseries providing the highest standard of early years education and care. Each of our teams are committed to creating a unique, safe and secure environment where children are at the heart of everything we do, ensuring families feel secure and at home within our nurseries.


Contactgegevens

3,6

Gemiddeld

TrustScore 3.5 uit 5

201 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,6

Alle reviews

(201)

51 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Employees

One of your room leaders in one of the Newcastle nursery's needs to be retrained and have a chat with about their attitude. Approached the leader with some concerns to be dismissed and given a lot of attitude. Fingers crossed she doesn’t have any kids as would hate to see how she treats them.

13 november 2024
Review zonder uitnodiging
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Antwoord van Kids Planet Day Nurseries

Thank you for your feedback. We take all concerns seriously, especially regarding the well-being and professionalism of our staff. We’re very sorry to hear about your experience with one of our room leaders.

To ensure we address this matter appropriately, could you please let us know which nursery this occurred at? This will help us investigate the issue and provide the necessary support or training where needed.

Please feel free to contact us directly at hr@kidsplanetdaynurseries.co.uk with more details. We appreciate you bringing this to our attention, and we will take immediate steps to address your concerns.

Thank you again for your valuable feedback.

Beoordeeld met 1 van de 5 sterren

Not a nice nursery

Not a nice nursery. I put my daughter in this nursery and only lasted a month they are only after the money here have to many kids not enough staff. Every time i dropped my daughter off and picked her up and kids were left crying they wasn't comforted. It was always hectic in the room. Teachers looked stressed with the children. My advice from a parent to a parent don't leave your child here.

2 september 2024
Review zonder uitnodiging
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Antwoord van Kids Planet Day Nurseries

Thank you for your feedback. I’ve sent a request via Trustpilot for additional information, specifically regarding which nursery setting this review refers to and any further details you’d like to share. Once we have this information, I will raise it with the relevant nursery or team members.
I apologise for the delay and appreciate your patience.

Beoordeeld met 1 van de 5 sterren

Not to be trusted

This company couldn't be any less transparent if it tried.
It's all so fake and manipulative.

5 juli 2024
Review zonder uitnodiging
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Antwoord van Kids Planet Day Nurseries

Thank you for sharing your thoughts. We’re genuinely sorry to hear that you feel this way. Transparency is something we value highly, and we are committed to being open and clear with both our employees and families. If there are specific areas where you feel we could improve in this regard, we would greatly appreciate your feedback.

We’re always looking for ways to improve and create a more transparent and supportive environment for everyone. If you'd like to discuss your concerns further or have any suggestions, please feel free to reach out to us at hr@kidsplanetdaynurseries.co.uk.

Thank you again for your feedback, and we hope to have the opportunity to address any issues you've raised.

Beoordeeld met 1 van de 5 sterren

I wouldn't recommend this nursery

I wouldn't recommend this nursery. Staff turnover seems high and no updates are given on children despite asking for these regularly. We forgot to inform the nursery that our child would be away for a couple of days and nobody called to check where she was etc.

4 oktober 2024
Review zonder uitnodiging
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Antwoord van Kids Planet Day Nurseries

Thank you for your feedback. I’ve sent a request via Trustpilot for additional information, specifically which nursery setting this review relates to and any further details you’d like to share. Once we have this information, I will ensure it’s raised with the relevant team.
Thank you for bringing this to our attention.

Beoordeeld met 1 van de 5 sterren

If I could give lower I would.

If I could give lower I would.

Lack of duty of care, neglect, safeguarding. I wouldn't recommend this nursery to anyone. They don't inform parents of serious issues and conveniently 'no staff' to be able to speak to parents.

13 september 2024
Review zonder uitnodiging
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Antwoord van Kids Planet Day Nurseries

Thank you for taking the time to share your concerns. I’ve reached out via Trustpilot to ask for more details, including the nursery setting this relates to, so we can better understand and address your feedback. Please know that your concerns are taken seriously, and I’ll ensure this is raised with the appropriate team once we have more information.
Thank you for highlighting this.

Beoordeeld met 1 van de 5 sterren

Absolutely disgusting and disappointing…

Absolutely disgusting and disappointing re how my wife was treated .

As an employee dismissed the day she came back from our holiday.

Bearing in mind her 6 months probation wasn't for another week .

Clearly certain managers need to be trained and understand certain needs etc re the people that work for them .

15 augustus 2024
Review zonder uitnodiging
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Antwoord van Kids Planet Day Nurseries

Thank you for your feedback. We’re sorry to hear about the experience your wife had. We understand your concerns and will review the situation to ensure that our staff is treated fairly and respectfully. If you have any further details you'd like to share, please feel free to reach out to us on hr@kidsplanetdaynurseries.co.uk

Beoordeeld met 5 van de 5 sterren

Great place to work

Great place to work, has a real family feel. Great people always happy to help! The nursery settings are lovely and ran by highly qualified teams. Couldn’t recommend enough have honestly never felt more settled and welcomed into a role.

11 juli 2024
Review zonder uitnodiging
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Antwoord van Kids Planet Day Nurseries

Thank you so much for your wonderful feedback! We're thrilled to hear that you've had such a positive experience working with us. Creating a supportive, welcoming environment where our team feels like family is something we truly value. We're glad to know that you feel settled and supported in your role.

Thank you for recommending us – it means the world to us! We look forward to continuing to work together. 😊

Beoordeeld met 1 van de 5 sterren

So disappointed with our experience at…

So disappointed with our experience at Kids Planet Sale, so much that we had to take our son out and put him in an alternative nursery where we had a significantly better experience. Note that Kids Planet Sale is no longer rated outstanding by Ofsted.

15 juni 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Kids Planet

Our nursery Shepherd Lodge were acquired by Kids Planet nearly three years ago and it's lovely to see our setting continue to thrive. There are so many qualifications, training and learning opportunities for staff members. We were Udeskole accredited last year and what a lovely journey it has been and continues to be. From making dens and exploring our local areas to campfires and woodwittling. It continues to be a great experience for the staff and children.
We have also had lot of money spent on new resources and enhancing areas of our nursery.

30 mei 2024
Review zonder uitnodiging
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Antwoord van Kids Planet Day Nurseries

Thank you for sharing your positive experience since Shepherd Lodge joined the Kids Planet family! It’s wonderful to hear that the nursery has continued to thrive and that there are so many opportunities for staff development. The journey to becoming Udeskole accredited sounds truly enriching, with all the exciting activities like making dens, exploring local areas, and even wood whittling. It's great to know that both staff and children are benefiting from these experiences. The investment in new resources and enhanced areas shows our commitment to creating the best possible environment for everyone. We look forward to continuing this journey together!

Beoordeeld met 5 van de 5 sterren

Outstanding nursery & holiday club

My children attend holiday club here, they love it, they get super excited about the activities, the facilities and the staff it’s such a wonderful experience and a fantastic way for the children to make friends during half term holidays!!
I also sent my son here, he loved the preschool room so much !! He made wonderful bonds with all the staff Charlotte, Nathan, Michelle, Lynsey everyone!!! , it’s such a wonderful thing to see your child be so excited about nursery, watching him develop and grow, learning so many new things, my son really enjoyed the sports sessions with Nathan and Kieran, they would change the sports often my son’s favourite was basketball and archery
Thank you to everyone at lytham lodge !!

30 mei 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Best place to learn and grow for children and adults

I have loved my last four years working for Kids Planet Day Nurseries, I began my KP Journey at Kids Planet Lytham, working here gave me back the sparkle and love for working in childcare which I had lost after working in at a different company. After a year working as Outschool Co-ordinator at this site I moved to the amazing Bluebell Lodge site where I gained the confidence to take on more senior roles, becoming a room leader and gaining further knowledge in my role with support from a fantastic management team. Last year I moved to Kids Planet Ansdell where I became Deputy Manager, I also took on the role of Acting Manager whilst we found a permanent manager. The opportunities that Kids planet offer for professional progression and further learning is outstanding!

29 mei 2024
Review zonder uitnodiging
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Antwoord van Kids Planet Day Nurseries

Thank you for sharing your inspiring journey with Kids Planet Day Nurseries! It’s heartwarming to hear how your time with us has reignited your passion for childcare and helped you grow both personally and professionally. Starting at Kids Planet Lytham and progressing through different roles to Deputy Manager at Ansdell shows your dedication and hard work. We’re thrilled that you’ve had such positive experiences across our sites, and it’s wonderful to hear how our management teams have supported you every step of the way. We’re proud to offer opportunities for growth and learning, and it’s fantastic to see how you’ve embraced them. Here's to continued success and even more opportunities ahead!

Beoordeeld met 5 van de 5 sterren

Amazing nursery

My son attends Kids Planet Shepherd Lodge and absolutely loves it. The staff are so attentive towards him and they know him and his little quirks really well, which is really settling to know as a nervous Mummy.
They are always doing lots of lovely activities and I love seeing what he gets upto on a day on their app and we like to look back at the photos together on the weekend, where he talks about what he has been doing with such excitment.
I couldn't think of a better place to send my little one and I will be sad to leave when it's time for school.

29 mei 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Go Team Ansdell

Kids planet ansdell is a great nursery family nursery they welcome all families in with the biggest smile on their faces, all staff are so friendly and happy.
It’s a pleasure to be a staff member here I go home smiling and the children are so polite and well behaved.
#GoTeamAnsdell

29 mei 2024
Review zonder uitnodiging
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Antwoord van Kids Planet Day Nurseries

Thank you for sharing your experience at Kids Planet Ansdell! It’s wonderful to hear how much you enjoy being part of such a welcoming and friendly team. The positive atmosphere you describe, where both staff and children thrive, truly reflects the spirit of our nursery. We're thrilled that you feel so happy and fulfilled in your role, and it’s clear that the #GoTeamAnsdell pride runs deep! Keep up the great work—your enthusiasm is infectious!

Beoordeeld met 5 van de 5 sterren

Kids Planet Lytham Lodge

Kids Planet Lytham Lodge is a great setting. It’s in the heart of an amazing community which gives the children so many opportunities. Not only that but the staff are outstanding at what they do. The activities they create are lovely, all based on what the children are interested in and giving them so many opportunities. The staff are fully dedicated to their job and the children. The children come first in everything they do and the care they give them is outstanding! It’s a fabulous setting inside and out. Would recommend!

29 mei 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Kids Planet is a fantastic company

Kids Planet is a fantastic company, having work across 3 sites and now currently kids planet Ansdell, I can say how much they support both staff and families.

The careers opportunities are amazing, offering a range of qualifications and training. There is so much in house support where nothing is too much trouble!

The opportunities provided for learners is incredible, from sports to outdoor learning, trips and more!

29 mei 2024
Review zonder uitnodiging
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Antwoord van Kids Planet Day Nurseries

Thank you for your wonderful feedback! It’s great to hear how much you appreciate the support and opportunities that Kids Planet provides, both for staff and families. Your experience across multiple sites, including Kids Planet Ansdell, highlights the consistent dedication to professional growth and the enriching experiences we offer. We're thrilled that our range of qualifications, training, and in-house support have made a positive impact on your career. The variety of activities we offer, from sports to outdoor learning and trips, truly reflects our commitment to creating a dynamic and engaging environment for everyone involved. Thanks for being a part of the Kids Planet family!

Beoordeeld met 5 van de 5 sterren

My little girl has been going to kids…

My little girl has been going to kids planet lytham for a year now and it’s amazing she has learnt so much and absolutely loves going to nursery’s , they always have so many activities for the children to do. They have good play ground facilities outside which my daughter loves to go on . The staff are amazing always supportive and amazing listeners for if you have any concerns for your children. I highly recommend kids planet

29 mei 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Our Ansdell nursery provides the best…

Our Ansdell nursery provides the best childcare experiences we give the children a safe and wonderful time providing sports, days out and a total positive time giving all the children the best experiences in their journey to school with all the children happy and giving everyday the best time ever

29 mei 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Love Working Here

I was acquired by this company in June 2021 and have loved every minute of it. The opportunities for training are endless and so much money has been invested in the nurseries. It is great to see all the nurseries thriving and any worries that I initially had of being part of a larger group have gone as it is completely different to what I had expected.

29 mei 2024
Review zonder uitnodiging
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Antwoord van Kids Planet Day Nurseries

Thank you for sharing your experience! It's wonderful to hear that your journey with Kids Planet since June 2021 has been so positive. We're glad that any initial concerns you had about joining a larger group have been eased and that you've found the experience to be even better than expected. The investment in our nurseries and the endless training opportunities are all part of our commitment to ensuring both staff and children thrive. We're thrilled that you're enjoying your time with us and look forward to continuing this journey together!

Beoordeeld met 5 van de 5 sterren

Great company

Kids Planet provide high quality childcare!

15 mei 2024
Review zonder uitnodiging
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Antwoord van Kids Planet Day Nurseries

Thank you for your kind words! We’re so glad to hear that you’ve had a positive experience with Kids Planet. Providing high-quality childcare is at the heart of everything we do, and we’re thrilled that it’s been reflected in your experience.

Thank you for your support and recommendation! 😊

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