Kindertons Reviews 

4.415
•
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Kindertons were absolutely brilliant they gave 110 percent ,made my whole claim as smooth as it could have been ,would recommend them ,excellent service . T .Allen

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My hire car was collected yesterday by a lovely lady from kindertons, I was constantly updated by her regarding her arrival to collect the car , I can honestly say kindertons has been very profe... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

From the first contact until the return of my repaired car the service was faultless. I was impressed and reassured by the calm, good humour of every responder to my queries. Each took time to listen... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Smooth sailing. Kinderton helped me get through my first claim ever with no issues. I was anxious and stressed but honestly the agents are very calm and know what they are doing. Some miscommunication... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Verzekeringsmakelaar
  2. ook in
  3. Verzekeraar

Geschreven door het bedrijf

With 30 years experience, Kindertons Accident Management is a market-leading service provider of full claims management, insurance and mobility solutions to the UK motor and insurance industry. We are a trusted partner to a wide range of valued customers from insurers, MGAs, high street brokers and other claims management companies to body shops, fleets and automotive dealership sites. Whilst our customer base may be extensive and complex, our proposition is simple: to provide an expert, seamless and efficient service to every customer, every time.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 90% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,6

Alle reviews

(4.415)

359 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

After being in a car accident and…

After being in a car accident and getting in contact with my insurance Charlotte Liles rung me to sort out my courtesy car and was really polite and professional on the phone also was really helpful explaining the next steps and answered every question I asked her. Again thank you so much!

8 april 2026
Review zonder uitnodiging
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Antwoord van Kindertons

Thank you for getting in touch; we are thrilled to read how well Charlotte has represented our company. Please be assured we will share this with her. Thanks again, Kindertons Customer Experience Team.

Beoordeeld met 5 van de 5 sterren

The follow‑up process for my claim was…

The follow‑up process for my claim was amazing. I was supplied with a hire car for the entire duration, ensuring I was never left without transport.

16 maart 2026
Review zonder uitnodiging
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Antwoord van Kindertons

Thank you for taking the time to share your experience of the service you have had. We are really pleased to hear how happy you have been with everything. Thanks again, Kindertons Customer Experience Team.

Beoordeeld met 5 van de 5 sterren

No fault damage to my car.

Over the years whenever i have had to claim on my insurance I have never been satisfied with the standard of paint finish on the repair. I own a Lexus GS and it's paintwork is really nice. Unfortunately somebody ran into the back of me, thankfully not major damage. I have had some paintwork carried out by Chris Jenkins in Cardiff and I know his work was outstanding. I didn't contact my insurance company i contacted Chris instead to ask for his advice because I wanted to be sure that the repair would go to him. I was told to contact NASL who would refer the accident aftercare to Kindertons. Everything was straightforward, clear and very efficient from start to finish and of course I had the peace of mind knowing that my car was being repaired by Chris. Really good service can be hard to come by but when you do get it you want to tell people.

13 maart 2026
Review zonder uitnodiging
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Antwoord van Kindertons

Hi David, thank you for taking the time to share your experience of the service you have had, especially that from Chris. We are really pleased to hear how happy you have been with everything. Thanks again, Kindertons Customer Experience Team.

Beoordeeld met 5 van de 5 sterren

Very friendly

Very friendly, helpful and professional people.
Thank you

1 april 2026
Review zonder uitnodiging
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Antwoord van Kindertons

Thank you for sharing your wonderful review.

Kindertons Customer Experience Team

Beoordeeld met 5 van de 5 sterren

Great service

All communication has been great and Gina kept me in the loop at all times and I was able to speak to her when I needed to clarify something. Arrangements for a hire car were handled really well too.

31 maart 2026
Review zonder uitnodiging
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Antwoord van Kindertons

Thank you for getting in touch; we are thrilled to read how well Gina has represented our company. Please be assured we will share this with her. Thanks again, Kindertons Customer Experience Team.

Beoordeeld met 5 van de 5 sterren

Pinkertons/ Gemma carrol review

So - spoke with gemma carrol from pinkertons, 1st time dealing with a claim and shee has been an absolute joy to speak with . . Outstanding service, manners and workmanship

31 maart 2026
Review zonder uitnodiging
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Antwoord van Kindertons

Thank you for getting in touch; we are thrilled to read how well Gemma has represented our company. Please be assured we will share this with her. Thanks again, Kindertons Customer Experience Team.

Beoordeeld met 5 van de 5 sterren

Gemma was amazing

Gemma was amazing, she was so helpful and answered every question I had. She couldnt have done anymore, amazing service

31 maart 2026
Review zonder uitnodiging
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Antwoord van Kindertons

Thank you for getting in touch; we are thrilled to read how well Gemma has represented our company. Please be assured we will share this with her. Thanks again, Kindertons Customer Experience Team.

Beoordeeld met 5 van de 5 sterren

Great company

Great company, easy to deal with , Karen baumber dealt with my case and handled everything spectacularly. If only all insurance claims were this easy. Thanks Karen ☺️

30 maart 2026
Review zonder uitnodiging
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Antwoord van Kindertons

Hi Sam, thank you for taking the time to share your experience of the service you have had, especially that you've had from Karen. We are really pleased to hear how happy you have been with everything. Thanks again, Kindertons Customer Experience Team.

Beoordeeld met 5 van de 5 sterren

Review about Shane Brunt that works for kindertons

A couple of days ago we were looked after wonderfully by Shane Brunt From kindertons. He made the time to drive to us all to drop of the temporary car for us. Specially as my father had a doctor appointment to attend. Shane was incredibly kind and thorough when he dropped of the car. And I would say he is definitely an invaluable asset to the team at kindertons.

27 maart 2026
Review zonder uitnodiging
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Antwoord van Kindertons

Hi Leanne, thank you for getting in touch to share the feedback on the service you've had from Shane; we are so proud of him, he really is going the extra mile with how he is representing our company. Thanks again, Kindertons Customer Experience Team.

Beoordeeld met 5 van de 5 sterren

Calm & reassuring support

Charlotte took time to explain everything & showed empathy throughout what is a difficult experience dealing with an accident. Great support & professionalism. Thank you.

29 maart 2026
Review zonder uitnodiging
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Antwoord van Kindertons

Thank you for your comments; we are thrilled to read how well Charlotte has represented our company. Thanks again, Kindertons Customer Experience Team

Beoordeeld met 5 van de 5 sterren

Great coordination

Great coordination with hiring vehicle company in order to provided a vehicle for me, calling and asking about if I was injured and everything else.

26 maart 2026
Review zonder uitnodiging
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Antwoord van Kindertons

Thank you for sharing your wonderful review.

Kindertons Customer Experience Team

Beoordeeld met 5 van de 5 sterren

I was in a bit of shock but Callum was…

I was in a bit of shock but Callum was kind and patient

27 maart 2026
Review zonder uitnodiging
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Antwoord van Kindertons

Thank you for sharing your amazing review about the excellent service provided by Callum.

Kindertons Customer Experience Team

Beoordeeld met 5 van de 5 sterren

Charlotte has been most helpful

Charlotte has been most helpful, never an easy business and so frustrating to be in an accident which is not your fault, only just stated this procedure but all good so far! Thanks

27 maart 2026
Review zonder uitnodiging
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Antwoord van Kindertons

Thank you for your comments; we are thrilled to read how well Charlotte has represented our company. Thanks again, Kindertons Customer Experience Team

Beoordeeld met 5 van de 5 sterren

After being involved in a RTA

After being involved in a RTA, the 3rd party insurance set me up with another hire company which I won’t mention. After 3 days of empty promises I rang back the insurers who booked with Kindertons. Within an hour I had it all set up and a car being delivered to my door the next morning. The guy was lovely made sure to walk me around the car and go over any marks he had found and how the car works. So far fab company and would be more than happy to go with them again.

26 maart 2026
Review zonder uitnodiging
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Antwoord van Kindertons

Thank you for sharing your wonderful review.

We are very pleased with the service provided by our depot driver.

Kindertons Customer Experience Team

Beoordeeld met 5 van de 5 sterren

Really helpful service from Molly…

Really helpful service from Molly Wilkinson. Very polite and helped me out after my first ever accident. Would highly recommend

25 maart 2026
Review zonder uitnodiging
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Antwoord van Kindertons

Thank you for getting in touch Michael; we are thrilled to read how well Molly has represented our company. Please be assured we will share this with him. Thanks again, Kindertons Customer Experience Team.

Beoordeeld met 5 van de 5 sterren

Very fast and easy

Very fast, professional and easy to work with them.

2 maart 2026
Review zonder uitnodiging
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Antwoord van Kindertons

Thank you for sharing your wonderful review.

Kindertons Customer Experience Team

Beoordeeld met 5 van de 5 sterren

No problems .

No problems .. quick easy service

20 maart 2026
Review zonder uitnodiging
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Antwoord van Kindertons

Thank you Mr Odonnell, for taking the time to share your feedback on our service. It is really pleasing to hear that you had a wonderful experience with us. Thanks again, Kindertons Customer Experience Team

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