KOHO Reviews 

Im happy with KOHO, the way they work with you to build up your credit, is my favorite,,I had bad credit from past which I couldn't control now I live my own life and make my own choices..this helped me alot KOHO is the best from my experience

I’ve been given the run around for days now trying to unlock my account, i keep telling the agents that the website and app does not allow the kind of id i have which is a government issued id “Brown paper” each times i send an email telling one agent that information, suddenly you hear “ Hi I’m another agent taking over the chat” you would think the new agent would need the conversation that was happening, no that would have been too easy. Then they go with asking the same thing again and ask me to upload the documents on the app or website. I’ve spoken to at least 6 people in a span of a few days. I’m tired, i just need my money refunded back to my original account and close this nightmare.

I made it to get into my online bankjng thank you for the help

I found helpful to talk about how I can improve my financial goals once I move from long term care because long term care can't hold me down I'm still able smart and control my own life

Very helpful
polite folks

I've been dealing with koho now for about 6 months it has helped me get my credit up as well as I can make it through each month with things I don't have to go with any hardships most times they help

I really liked it it was easy to to read and want to figure out just step by step was pretty simple and nice

Made me seam psychotic Hahahah

De loin la meilleure expérience vis à vis des banques traditionnelles où on paie des frais sans services.

The bank is great to use I've been a customer for over 3 years I must point something out I've noticed recently koho is really good when it comes to getting a refund from a purchase but how ever if the costs is over 100 that you need refunded mostly likely koho will not reimburse you for that money even if it was fraud and you have proof they still won't reimburse you this happen to me twice now we're I provided proof and picture and I was not reimburse for the money that I last

Easy to learn.

Absolutely terrible customer service.

I spent the entire day dealing with this issue and was transferred between four different agents, receiving conflicting information and repeatedly having to explain the same situation.

One agent specifically told me that withdrawing money I had saved in my Goal would make those funds available to me. I relied on that information and withdrew my savings, only to discover afterward that most of the money was no longer available to me.

KOHO has since acknowledged that the information I was given was incorrect. They have admitted that I relied on incorrect information from their agent, yet they are refusing to provide any financial adjustment or restore the funds affected by that incorrect advice.

So KOHO can acknowledge that their agent was wrong, but I’m still expected to absorb the financial consequences of their mistake.

I also spent hours waiting 10–15 minutes between responses and being passed from agent to agent, only to receive apologies instead of an actual resolution.

This experience has completely destroyed my trust in KOHO. I feel ripped off, and I will seriously reconsider ever using this service again.

It's Great its easy to use trust worthy and 😁 😂 😀

It’s allowing me to build up my credit again

Well just satisfied thats why i gave my 10 stars .

I recently registered for a KOHO account, but unfortunately, my experience so far has been extremely frustrating.

I’ve encountered a large number of bugs, and I’m currently unable to sign in to my account. Whenever I try to log in, I’m prompted to verify my identity by SMS, but I can’t even reach the SMS verification screen because an error appears first.

I also tried selecting “Try another option,” but instead of giving me an alternative way to access my account, the website crashes.

I’ve also tried contacting support through live chat. Unfortunately, the AI chatbot hasn’t been able to resolve the issue. When I finally get connected with an actual support representative, I receive a quick message, but then the conversation stops and I never receive another response.

At this point, I’m very disappointed with my experience with KOHO. I understand that technical problems can happen, but being unable to access my account while also struggling to get meaningful support makes the situation extremely frustrating.

I hope KOHO can improve both the reliability of its login system and the quality and responsiveness of its customer support.

Edward Pearson
edpearson275@ gmail.com

Koho has been amazing and I would use this over any credit card hands down. You ever been to a credit union? You know, those small individual financial bank things that value customer service and experience over everything else? Well, this is the internet financial equivalent. Not only do I use a large amount of their services, but they actually listen to their clients and support you. Free financial coaching? Sure. Extra cashback on everything? Even better.

It's all good

It has been so easy to rebuild my credit with an actual program that does