They actively help thief to steal your money with no consequence, i had a unknown charge made from amazon, reported it, it was made with a card that was locked and suposed to be disabled, they asked m... Toon meer
Bedrijf heeft geantwoord

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
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They actively help thief to steal your money with no consequence, i had a unknown charge made from amazon, reported it, it was made with a card that was locked and suposed to be disabled, they asked m... Toon meer
Bedrijf heeft geantwoord
The service koho provides its very valuable to me. I do not own any credit cards other than Koho's. If not for Koho's 'pre-pay' card I would not be able to purchase most online items or use Google wal... Toon meer
Bedrijf heeft geantwoord
I was having trouble trying to manipulate the site, I’m just not savvy with the new rules & guides. I reached out for help and your assistant responded immediately. They were very well infor... Toon meer
Great banking app that really helped me with loan when funds were tight. Also gives you money back on daily transactions for grocery and transportation. Helping me with my credit recovery as well. Wo... Toon meer
Bedrijf heeft geantwoord
KOHO is the simple, secure, and rewarding way to manage your money. We empower Canadians to improve their financial lives without the red tape and high fees found elsewhere. We provide easy-to-use tools for spending, saving and credit building all in one place.
601 West Broadway, Suite 400, V5Z 4C2, Vancouver, Canada

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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 86% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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AI chatbot walked me through solving an issue with the app login with unhelpful suggestions that expected me to select options that didn't exist, yet I managed to muddle through and fix the problem by changing the default browser from Edge to Chrome.
At least it tried to help.
That's more than any human did.

Antwoord van KOHO
DO NOT TRUST KOHO WITH YOUR MONEY. They are currently holding $360 of my hard-earned cash hostage because of an ATM error. I went to withdraw cash, the ATM didn't even have enough money to complete the transaction and failed to dispense anything, yet KOHO immediately deducted the funds anyway.I spent 4 excruciating hours on their useless chat system, getting passed around to four different people. Not a single one could answer a direct question. Every single rep gave me the exact same copy-pasted, BS generic scripts instead of actually helping me.To make it even more sketchy, about halfway through this 4-hour nightmare, the evidence of these transactions miraculously disappeared from the history on my app. They are literally hiding the evidence of their own system's failure while keeping my funds frozen for up to 7 to 10 days.This isn't just bad customer service; it is completely untrustworthy behavior for an app holding people's money. It is an absolute joke of a platform. Save yourself the nightmare and stay far away.

Antwoord van KOHO
Lots of ways to say money and you get your money faster then others

Antwoord van KOHO
There credit programs have been good .
In Canada - the ability to make cash deposit at any.post office is a breeze.
Friendly & informed customer support .

Antwoord van KOHO
I called a Koho agent at the customer service to verify some details; the agent seemed lost when I asked for her ID number, she told me she didn't have one and that I didn't need it.
I’ve been waiting an hour to speak to a supervisor because an employee should be able to identify themselves—and besides, calls are supposed to be recorded.
J'ai appelé un agent Koho au service à la clientèle pour faire des vérifications et l'agent en question me semblait perdue lorsque je lui ais demandé un numéro d'identification et elle me dit qu'elle n'en a pas et que je n'ai pas besoin de son numéro?
J'attend depuis 1h pour parler à un responsable car l'employé doit pouvoir s'identifier et plus que ça, les conversations sont supposées être enregistrées

Antwoord van KOHO
I absolutely love this app and my account. It really helps if you need a few extra bucks and thats super cool. Best account I've ever had by far

Antwoord van KOHO
I absolutely love all the perks and also a huge shoutout to customer service for always being on the ball

Antwoord van KOHO
KOHO customer service has always answered my questions quickly in a way that I easily understand

Antwoord van KOHO
Easy right from the start made very easy to use and build any way thats right for me and change any time i want.
Never any issues, fast easy and reliable.

Antwoord van KOHO
Merci beaucoup 1000x tu as été incroyable et vous m’avez aidé boucoup 🤞🏾🤞🏾🙏🏻merci encore vous aime gros bisous 🤍

Antwoord van KOHO
You are helping me build my credit and achieve my goals

Antwoord van KOHO
It's been a great credit rebuilding process easy to use products and excellent Rewards

Antwoord van KOHO
It has been so convenient and very friendly service I am very grateful ! Thankyou kindly🙂

Antwoord van KOHO
Very east to apply. I love how helpful. Thisi s my main account is use
And I recommend all my friend and family

Antwoord van KOHO
Im happy with KOHO, the way they work with you to build up your credit, is my favorite,,I had bad credit from past which I couldn't control now I live my own life and make my own choices..this helped me alot KOHO is the best from my experience

Antwoord van KOHO
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