Land of Beds Reviews 

Ordering was so quick and simple.
Advised on delivery today 24 September between 08.00 and 18.00hrs then revised to delivery by 16.00 hrs
Having stayed in all day it’s now 18.30 hrs and no delivery

Land of Beds have been the dream team from start to finish.
Initially the sales team - especially Louise - were helpful and gave good advice on colour choice and selection.
The after sales was also very supportive, and their policy allowed me to change the new mattress that was not providing the sleep support I require. So Sophie in Customer Support discussed the issue with Louise to then help me get the ideal mattress.

Great service guys...and can confidently recommend to anyone.

Organised and straight forward ordering process. Great communication throughout. Very fast delivery. Even the courier, UPS, brought the package upto our 12th floor apartment. Would not hesitate to buy from you again.

The bed came damaged there is a chip on the side of the base im not happy but i didnt unpack the item till a week after delivery if i had the bed unpacked on the day i would have noticed ..its been knocked or dropped but i dont gave proof .

It was Louise who dealt with my order, such a wonderful person she talked me through what I need and helped me choose even sent me lots of beds by email to choose from. Absolutely nothing was a bother to her, I wish all sales people were like her it would be a nice experience every time I shopped. A Big THANK YOU LOUISE😁

Land of beds are great and very helpful with the service they provide

Good showroom with a good variety of beds and mattresses to try. Brilliant staff who made shopping there an absolute pleasure with all their knowledge, non pushy sales technique and great sense of humour. Special thanks to Cath supported by Matthew and also Alan.

Went into the shop in Helsby today. We were greeted by Julie who showed us several different combinations of bed base, mattresses and headboards.
Julie listened to what we were saying and we chose a lovely bed.
Julie was really knowledgeable and she put us at our ease. Thank you so much

Julia was very helpful in our choice of mattress,made it easy to make the decision easy thanks

Easy to access site and look at reviews of product

Good service, packed unbelievably tight which made it awkward to open

I love that Land of Beds are a third generation family run business, and am happy to continue to support a name I know and trust.
My four stars rating, is just down to the issues that arose during the deliveries, which took way longer than expected with little matters popping up along the way. However, every step of the way I was supported and updated by the great responsive customer care team - namely Annie and Nicola. Their responses and assistance with the deliver service, ensured I remained connected and reassured things would get sorted - it made the difference from a 3 start review to a 4 start one.
My Lewis & Jones divan bed and headboard is great. Sturdy divan with smooth opening/closing drawers. A nice high medium-firm mattress. A good nights sleep was had last nigh, and I am sure it will continue to give my parents beautiful night sleeps for many years to come.
Overall, I am happy with my online purchase - easy navigation on website and colour selection as shown, and easy payment process; interaction with the team at LoB via email; and assembly of new bed and old bed removal...Oh, and the free pillows - can't forget what did arrive without issue.
I can happily recommend, because even if an issue arises Land of Beds have a great customer care team - I experienced that first hand, and remain a happy customer.

Louise was very helpful and advised on the various mattress options so that were able to make an informed choice.

Knowledgeable, friendly unrushed service from Julie. Julie took all the hassle away from the radius task of choosing the right mattress.

Very good communication, problem solved immediatel.

Friendly staff at showroom, knew what I wanted, not pushy.
Offered a quick delivery of new purchase.

Julie was very knowledgeable about the products available and listened to our needs.The product we originally came to view was a lot firmer than we expected and again, after more questions Julie offered different choices for us to consider and we finally decided on another Hypnos mattress which suited our needs.
A big thanks to Julie for making this decision so easy with her knowledge and easygoing nature, at no point did we feel any pressure to make a decision on the spot, she actually made the whole experience relaxed and comfortable.
Many thanks Julie

Can't say enough!!! - Fantastic personal service from all the staff at Wigan, mainly Lucy who has made this experience easy from the start. I had already done extensive research on the beds but her knowledge and experience ensured me I was getting the correct bed. Communication via email & phone was spot on, initially saw Land of Beds online but decided to call in to the shop and I wasnt disappointed. Family business, I felt that with the service given, unlike some of the bigger chains.
I would highly recommend them.

we have recently purchased a mattress from land of beds in helsby. Julie was wonderful, very knowledgeable and helpful to us and helped us make the right choice but with no pressure.would highly recommend both Julie and land of beds...thanks guys, big shout out to Elliott as well.