Land of Beds Reviews 

10.106
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Good showroom with a good variety of beds and mattresses to try. Brilliant staff who made shopping there an absolute pleasure with all their knowledge, non pushy sales technique and great sense of hum... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Land of Beds have been the dream team from start to finish. Initially the sales team - especially Louise - were helpful and gave good advice on colour choice and selection. The after sales was a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

It was Louise who dealt with my order, such a wonderful person she talked me through what I need and helped me choose even sent me lots of beds by email to choose from. Absolutely nothing was a bother... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Went into the shop in Helsby today. We were greeted by Julie who showed us several different combinations of bed base, mattresses and headboards. Julie listened to what we were saying and we chose... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Beddenwinkel
  2. Bedwinkel
  3. Matrassenwinkel
  4. Slaapkamermeubilair winkel

Over Land of Beds

Geschreven door het bedrijf

Welcome to Land of Beds, one of the UK's most trusted independent bed and mattress retailers.

At Land of Beds, we've spent 50 years helping customers achieve a better night's sleep. Rated 4.6 by over 9,000 Trustpilot reviewers, we're proud to be multi award winning, including Family Business of the Year 2026 and National Bed Federation Online Retailer Finalist 2025.

As an independent retailer, we're not tied to any single brand, so our advice is genuinely free and unbiased. Many of our mattresses come with a sleep trial, so you can buy with confidence, knowing it's right for you before you commit.

Our mission is simple: to help as many people as possible get a great night's sleep. Whether you prefer shopping online, chatting with us, or visiting us in person, we're here to make your experience smooth, convenient and enjoyable.

Shop Your Way

Online: Explore our full range at www.landofbeds.co.uk.

Call Us: Speak directly to our friendly team at 01928 242829.

Live Chat: Get instant support via our website.

In Store: Visit us in Helsby or Wigan, where a warm welcome and expert advice await you.

We don't just sell beds and mattresses, we also offer a wide range of bedding to help you complete your bedroom look.

We offer nationwide delivery, with free mainland UK delivery on orders over £100. Our online Help and Advice section is packed with FAQs and buying guides, developed with input from sleep experts including physiologist Dr Nerina Ramlakhan and retired GP Dr Katrina O'Donnell, so you can shop with real confidence. Our award winning team is always on hand to help.

Customer feedback is at the heart of everything we do. Every review helps us improve our range and service, and gives new customers confidence when searching online for a trusted, independent bed and mattress retailer.

Thank you for choosing Land of Beds. We're here to help you sleep better.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

10K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

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4,7

Alle reviews

(10.106)

1.401 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Can't say enough!!

Can't say enough!!! - Fantastic personal service from all the staff at Wigan, mainly Lucy who has made this experience easy from the start. I had already done extensive research on the beds but her knowledge and experience ensured me I was getting the correct bed. Communication via email & phone was spot on, initially saw Land of Beds online but decided to call in to the shop and I wasnt disappointed. Family business, I felt that with the service given, unlike some of the bigger chains.
I would highly recommend them.

14 september 2026
Review zonder uitnodiging
Logo Land of Beds

Antwoord van Land of Beds

Thanks so much, Julian! It’s brilliant to hear how well Lucy and the team looked after you from start to finish. We’re especially pleased that you felt the service was personal and that Lucy’s knowledge helped you feel confident in your choice. We’ll be sure to pass your kind words on.

Beoordeeld met 5 van de 5 sterren

Very satisfied customer

we have recently purchased a mattress from land of beds in helsby. Julie was wonderful, very knowledgeable and helpful to us and helped us make the right choice but with no pressure.would highly recommend both Julie and land of beds...thanks guys, big shout out to Elliott as well.

19 september 2026
Review zonder uitnodiging
Logo Land of Beds

Antwoord van Land of Beds

Thanks for sharing your feedback! It’s great to hear that Julie and Elliott looked after you so well and helped you find the right mattress without any pressure. We’ll make sure they see your kind words. Thanks again for choosing us!

Beoordeeld met 5 van de 5 sterren

Julie at Land of Beds was amazing.

From start to finish Julie at Land of Beds was patient and extremely informative.
I first contacted Land of Beds in April 2025 to buy a mattress. Julie was my point of contact and from the first time I spoke to her I realised that her knowledge of beds and mattresses was second to none. Julie was extremely knowledgeable and patiently advised me on the products available.
The main thing that impressed me other than her knowledge was the fact that at no time did I feel pressured into making a decision.
Due to family circumstances almost a year and a half passed before my wife and I finally visited the store in Helsby to make a decision and purchase a mattress.
Thankfully Julie was available and patiently guided us through the extensive range of mattresses in the showroom to make the right choice.
For anyone thinking of purchasing a mattress or bed I would strongly recommend Land of Beds and in particular Julie. You will get good unbiased advice without any pressure to buy.
Thank you Julie, and your team for all your help, you are an asset to Land of Beds. We look forward to the delivery of our mattress and more comfortable nights sleep.

19 september 2026
Review zonder uitnodiging
Logo Land of Beds

Antwoord van Land of Beds

Thanks for taking the time to share this. It’s wonderful to hear how patient and helpful Julie was throughout your whole journey, and we’ll be sure to pass your kind words on to her. The fact that you felt supported without ever feeling pressured is especially lovely to hear. We really appreciate your trust in us and wish you both many comfortable nights ahead!

Beoordeeld met 5 van de 5 sterren

Good service very understanding

Good service very understanding

13 september 2026
Review zonder uitnodiging
Logo Land of Beds

Antwoord van Land of Beds

Thanks for taking the time to leave a review! We’re really pleased to hear you found the service helpful and understanding. We really appreciate you taking the time to share this.

Beoordeeld met 5 van de 5 sterren

So impressed

So impressed. A couple of days delivery and the best deal I could find out there. The bed is perfectly firm and soft like sleeping on a cloud with the perfect support. Delivery was so no messing about and the ordering was nice and easy to. Would 100% recommend this company.

16 september 2026
Logo Land of Beds

Antwoord van Land of Beds

Thanks, Lauren! It’s lovely to hear you’re so happy with your new bed and that everything from ordering to delivery was nice and easy. We really appreciate you taking the time to share such great feedback!

Beoordeeld met 5 van de 5 sterren

Bought a Dormeo Mattress Topper

Bought a Dormeo Mattress Topper - good price, easy to order and quick delivery

30 juli 2026
Logo Land of Beds

Antwoord van Land of Beds

Thanks for your feedback! It’s great to hear everything was nice and easy, from ordering to delivery. We really appreciate you taking the time to share your experience.

Beoordeeld met 1 van de 5 sterren

Very poor service

You stated you would bi touch within 72 hrs now been much longer stillno contact

28 juli 2026
Logo Land of Beds

Antwoord van Land of Beds

Sorry for the delay, Harry, and thank you for bearing with us. Someone from our team will be in touch with you tomorrow.

Beoordeeld met 5 van de 5 sterren

Extremely well informed & very pleasant

Irene & Cathy were extremely helpful. Well informed on what was appropriate for my situation & very pleasant to deal with.
Excellent service all round. Can't wait for my Hypnos mattress to arrive.

12 september 2026
Logo Land of Beds

Antwoord van Land of Beds

Thanks for sharing your feedback! We’re delighted to hear Irene and Cathy were able to help you find what was right for you. We’ll make sure your kind words are passed on to them

Beoordeeld met 5 van de 5 sterren

Nice to talk to people who know about beds

Order and delivery was very efficient with the Emma mattress I ordered

12 september 2026
Logo Land of Beds

Antwoord van Land of Beds

Thanks, Michael! It’s great to hear that your order and delivery were so smooth. We really appreciate you taking the time to share your experience

Beoordeeld met 5 van de 5 sterren

Easy to order and any problems the…

Easy to order and any problems the staff are at the other end of the phone with help and answers

14 september 2026
Logo Land of Beds

Antwoord van Land of Beds

Thanks for choosing Land of Beds and for taking the time to share your thoughts. We really do appreciate it and look forward to assisting you again in the future.

Beoordeeld met 5 van de 5 sterren

Harrison Spinks is a known product to…

Harrison Spinks is a known product to me and therefore something of a first choice.

Land of Beds is a well lade out web site.
Giving a full range of products that are available and are not always in stock - that way you get what you want.

From costs to grades to size - easy to follow
easy to find
That way the better

14 september 2026
Logo Land of Beds

Antwoord van Land of Beds

Thanks for taking the time to leave a review. We’re thrilled to hear you found the website easy to use. We really appreciate you choosing Land of Beds!

Beoordeeld met 5 van de 5 sterren

mattress

excellent service and delivery

20 april 2026
Logo Land of Beds

Antwoord van Land of Beds

Thanks for leaving a review. We’re thrilled to hear you’re happy with the service received. We look forward to serving you again in the future.

Beoordeeld met 5 van de 5 sterren

Great service so far

14 september 2026
Logo Land of Beds

Antwoord van Land of Beds

Providing great service is really important to us, so we’re thrilled to hear you’ve had a great experience so far. We really appreciate you choosing Land of Beds and sharing your experience.

Beoordeeld met 4 van de 5 sterren

Very helpful

Very helpful. Charlotte was very patient. Would recommend

10 september 2026
Logo Land of Beds

Antwoord van Land of Beds

Thanks for choosing Land of Beds and for taking the time to share your experience with us. We really appreciate your feedback, and we’d love to know if there’s anything we could have done differently to make your experience a full five stars.

It’s fantastic to hear that you’d recommend us - that really does mean a lot to the whole team. And of course, we’ll be sure to pass your lovely comments on to Charlotte too. We’re sure she’ll be delighted to hear them!

Beoordeeld met 1 van de 5 sterren

Bad service

We bought a bed and mattress in December 2025 and found the mattress to hard so we replaced it with the help of land of beds to a medium but it still was no good and it is affecting my partners mental and physical health and we cannot get any help from land of beds, they recommend a mattress topper which means further expense and still stuck with the same crap mattress steering clear you have been warned.
My opinion has not changed the mattres we received is still too hard even though it's a medium.

11 september 2026
Review zonder uitnodiging
Logo Land of Beds

Antwoord van Land of Beds

Thank you for taking the time to leave your review. We really appreciate your feedback and are sorry to hear that the mattress has not provided the comfort you were hoping for.

I have looked into your order and can see that we have exchanged your mattress from an extra firm to a medium tension in an effort to find a more comfortable feel for you.

As mattress comfort is very personal and can vary from person to person, it may be that a softer sleeping surface would be better suited to your preferences.
Our team has recommended a mattress topper as an option to add an additional softer layer, and we would be very happy to offer any advice or guidance to help you find the feel that works best for you.

We appreciate your feedback and hope we can help you achieve a more comfortable night's sleep.

Beoordeeld met 5 van de 5 sterren

Great mattress

Great mattress

25 juli 2026
Logo Land of Beds

Antwoord van Land of Beds

Thanks for taking the time to leave a review. We really appreciate you choosing Land of Beds and look forward to assisting you again in the future.

Beoordeeld met 5 van de 5 sterren

Great customer service from Lucy.

Great customer service from Lucy.
Cant wait to get our new bed and mattress!

13 september 2026
Logo Land of Beds

Antwoord van Land of Beds

We're thrilled to hear Lucy was able to assist you so well. We'll be sure to share your kind words with her - they'll mean a great deal.
We really appreciate you choosing Land of Beds and taking the time to share your experience.

Beoordeeld met 5 van de 5 sterren

Great service, great mattress

Delivery was on time and completed in a courteous manner.

26 juli 2026
Logo Land of Beds

Antwoord van Land of Beds

We’re pleased to hear your delivery was prompt and courteous. Thank you for choosing Land of Beds and for taking the time to leave a review

Beoordeeld met 2 van de 5 sterren

Had a bed base delivered left in lurch…

Had a bed base delivered left in lurch by divers complained had manager contact te review offered two free pillows which seems standard only to be asked to change my review which I did only to be delivered by shop girl no further contact

26 augustus 2026
Review zonder uitnodiging
Logo Land of Beds

Antwoord van Land of Beds

We’re sorry you feel the matter hasn’t been handled as you expected,

Beoordeeld met 5 van de 5 sterren
Logo Land of Beds

Antwoord van Land of Beds

Thank you, Susa! We’re delighted to hear your bed arrived on time and that you’re finding it so comfortable. Thanks for choosing Land of Beds and for sharing your experience.

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