The staff are amazing, incredibly knowledgeable and approachable. Products are competitively priced products and the customer after care has always been great. It's the best camera shop for miles arou... Toon meer
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Lees wat reviewers zeggen
Great shop staff helpful ,knowledgeable & patient 🙂 and they have a good selection of cameras to look at and try (rare these days !) spent way too much but glad I could see what I was getting rather... Toon meer
As the review title… LCE never fail to impress! Always top notch service throughout, super quick delivery, with items very well packaged and at very competitive prices. This is not a one off exp... Toon meer
Amazing store! I exchanged two of my Canon FD lenses for a discount on a Canon EF 50mm f/1.8, and the whole process was really straightforward. James replied to my email, we arranged a date for the ex... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Part of an employee owned business, London Camera Exchange Colchester is a photographic specialist retailer located in the town center. We provide a comprehensive range of both new and used equipment in-store, and online for home delivery. Part exchange is always welcome if you are looking to upgrade your gear! Other in-store service that we provide include repairs, sensor cleaning and video transfer. Our small friendly, professional and knowledgeable team – Lauren, Dave and Guy are on hand to provide you with the best possible service.
Contactgegevens
12 Eld Lane, CO1 1LS, Colchester, Essex, Verenigd Koninkrijk
- 01206573444
4,9
Uitstekend
433 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 92% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Above and beyond
Lauren, Alex, James assisted by model Sam paid a visit to our club last night to provide an insight into staged setups, lighting and flash photography.
The night was an outstanding success as the team delivered a superb talk and practical demonstration. Their knowledge and passion for what they do is a credit to the them and they are a credit to the company
We look forward to another night with them in the future
Thank you all
26 februari 2026
Review zonder uitnodiging
Great staff and competitive pricing
Great service and competitive pricing. The best bit about LCE Colchester is the staff, they are knowledgeable, helpful and enthusiastic. You can visit for advice without any pressure to buy and they are all enthusiastic photographers.
26 februari 2026
Review zonder uitnodiging
Good quick service
Good quick service. The camera is in good condition overall and I'm pretty happy with it. The only reason I haven't given five stars is that there is a slight dent in the front of the lens which means I can't fit a filter (the thread is distorted). This is a bit disappointing and I feel it should have been mentioned in the description. No problem with the optics, which are excellent.
20 februari 2026
The lens (as usual with LCE) was…
The lens (as usual with LCE) was exactly as described.
The reason you didn't get 5 stars was there was a problem with the delivery (not LCE's fault).
17 februari 2026
Super reliable
Very user friendly website, efficient billing, rapid delivery. No mistakes
10 februari 2026
Amazing customer service
I had such a great experience at this shop today. I went in needing a lead for my camera and wasn’t even sure exactly what I needed. The staff were incredibly kind!
What amazed me was that they ended up giving me the correct lead for free. That level of customer care is so rare to see and it really meant a lot.
They were friendly, welcoming, and genuinely trying to help rather than just make a sale. I’ll definitely be coming back here in the future and would highly recommend this shop to anyone who needs camera advice or equipment.
Thank you again for being so helpful!
17 februari 2026
Review zonder uitnodiging
They sent what I asked for…
They sent what I asked for immediately. When I changed my mind they were very relaxed about refunding me, advising me and selling me what I really wanted.
28 januari 2026
Lack of good customer care
The one thing I wanted help with was to receive my lens before a big photoshoot. I wanted the delivery for the following Monday or Tuesday (as I would be home). I tried ringing and tried sending a message on Friday Jan 30th for assistance.
On Saturday I rang again. With assurances that the delivery would arrive now on the Tuesday.
Tuesday comes around and I have to chase to know my delivery time. Only to find out, it won't make it in time for the photoshoot.
I was offered empty apologies and sorry, there's nothing we can do.
Over the years I have placed many orders with you're company, now I feel I need to re think that.
BTW, I'm still waiting for my lens to arrive....
31 januari 2026
Antwoord van London Camera Exchange - Colchester
Dear Janet,
Thank you for taking the time to leave a review. We understand that the lens has now been delivered.
Recently, DPD and other courier services have been under increased pressure due to challenging weather conditions. In addition, our Colchester store has been affected by local flooding, which may have made contacting them more difficult than usual.
Despite these challenges, the team did dispatch the lens in time to meet your requirements; unfortunately, the delay occurred while the parcel was with the courier. Please be assured that this is not a regular occurrence, and we are always working closely with our delivery partners to minimise disruptions.
We hope this experience will not deter you from shopping with us again and appreciate your understanding.
Kind regards,
Your LCE Team
Brilliant value
Brilliant value. The camera arrived really quickly in exactly the condition they said.
I also found the buying guides helpful.
Communication brilliant too.
When I have saved some more pennies will be buying more.
22 januari 2026
Used lens as described
Used lens as described, arrived well packaged with delivery updates. Delivery delayed by DPD due to snowfall, but they kept me updated and delivered as soon as was practical. Very pleased with my purchase and LC E and DPD service
8 januari 2026
5* as usual
Really appreciate Lauren's help with my order. Delighted, as ever, with my purchase from LCE. You are a 5* company.
8 januari 2026
WYSIWG! Trust LCE.
As expected, from LCE, all arrived in perfect condition and well wrapped. Thank you.
7 januari 2026
Excellent knowledge in store
Excellent knowledge in store. I was just starting to consider a new lens as I have limited experience and the gentleman in store was friendly and helpful and i came away sure on what I wanted and purchased on line later.
30 december 2025
The shop was brilliant
The shop was brilliant. The staff were friendly, extremely helpful and gave me excellent advice. They sold me my first camera Cannon EOS 1300D. I’m very pleased with it indeed. I will be back
27 december 2025
Review zonder uitnodiging
Friendly and knowledgeable
I used the LCE online "We buy cameras" form to request a price and quickly received a fair quote for my kit. The online team confirmed that Colchester LCE would honour the quote, so I went into the branch to complete the transaction. Alex was friendly and knowledgeable and honoured the online quote, so I will definitely be returning to LCE Colchester. Thank you Alex!
27 december 2025
Review zonder uitnodiging
My "go to" photographic shop.
A great range of products, competitively priced and speedily delivered.
It took less than a day between ordering my lens online and putting it on my camera.
22 december 2025
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