London Camera Exchange - Derby Reviews 

817
TrustScore 5 uit 5

4,9

17 Sadler Gate, DE1 3NH Derby, Derbyshire, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

They were so helpful. I wanted a small portable printer but they don't stock them so they went on the computer and found what I wanted and that if I logged onto their website I could order it myself w... Toon meer

Beoordeeld met 5 van de 5 sterren

Very straighforward, and the lens (very happy with Condition rating) was dispatched the same day. Only gripe was your courier DPD who said they'd deliver the following day in a particular 1 hr slot.... Toon meer

Beoordeeld met 5 van de 5 sterren

I have purchased several things from London Camera Exchange over a number of years. In Store and online. Always good, friendly and helpful service. With my latest purchase from Derby, an item was una... Toon meer

Beoordeeld met 5 van de 5 sterren

I have purchased lenses and camera bodies many times over last 16 years from LCE Chester in store. The staff there were always professional, but also very knowledgeable. Some members still continue to... Toon meer


Bedrijfsgegevens

  1. Camerawinkel
  2. Verrekijkerwinkel
  3. Fotowinkel

Geschreven door het bedrijf

Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.


Contactgegevens

  • 17 Sadler Gate, DE1 3NH, Derby, Derbyshire, Verenigd Koninkrijk

  • 01332348644

4,9

Uitstekend

TrustScore 5 uit 5

817 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 95% van zijn negatieve reviews beantwoord

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4,9

Alle reviews

(817)

2.756 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Great service, great product, speedy delivery

Bought a second hand camera , found which branch it was at, talked to a really helpful young man in Derby, who got the camera out and checked it and answered questions whilst we talked on the phone. Expedited the deliver and even phoned me back to say they had got it on that days delivery pickup. Product itself all boxed , no different to buying it new, Brilliant.

2 januari 2026
Beoordeeld met 5 van de 5 sterren

First time I have purchased used…

First time I have purchased used photographic gear without first viewing and the experience was made far less anxiety provoking thanks to some initial contact with the excellent Sammi from the outlet in Bath. I subsequently purchased on line from the Derby store and felt far more confident in doing so. The used lens arrived promptly and very well packaged. It had been described as ‘good’ condition but I would have called it very good condition. Thank you very much

29 december 2025
Beoordeeld met 5 van de 5 sterren

The description of the flashgun was…

The description of the flashgun was spot on a great product at a great price.
DPD did a great job I received the flashgun the next day Christmas Eve .
I would recommend London Camera Exchange.
Many thanks .

23 december 2025
Beoordeeld met 5 van de 5 sterren

Love this company.

That's my second purchase with LCE, I really find good prices with excellent second hand products, I'm very happy with my Sony A7CII that I bought back in July, and now, very happy with my Sony 24-70mm gm II

23 december 2025
Beoordeeld met 5 van de 5 sterren

I was looking to sell my second hand camera

I was looking to sell my second hand camera to a reputable buyer and sought out London Camera Exchange, who I had used before. They gave me a very fair valuation and handled the process very professionally and with customer satisfaction in mind. As a result I was very satisfied with the agreed price and received my funds promptly. Communication was excellent throughout and I would recommend London Camera Exchange.

12 december 2025
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Give better prices to regular…

Give better prices to regular customers.
Need to work as one company. Derby branch thinks it's an independent!

7 december 2025
Logo London Camera Exchange - Derby

Antwoord van London Camera Exchange - Derby

Dear Rsharma

Thank you for leaving us a review. We have investigated your complaint and it appears that the goods were set aside for several weeks without any further contact and without a deposit being paid. Unfortunately, without a deposit we are unable to reserve items for extended periods of time, so the camera was returned to the original branch.

For future reference, to secure a camera a deposit will need to be made.

Kind regards,

Your LCE Team

Beoordeeld met 1 van de 5 sterren

I still haven't received the camera…

I still haven't received the camera because DPD are apparently having 'issues'. I appreciate this isn't your specific domain, but it is impacting my customer experience and I'd be surprised if they haven't updated you on this since it's an order from you.

30 november 2025
Logo London Camera Exchange - Derby

Antwoord van London Camera Exchange - Derby

Dear Customer

Thank you for taking the time to leave a review. With online fulfilment, the courier is often the weakest link in the process, and we believe DPD offers the best overall solution for our business.

Our Derby team is in ongoing discussion with DPD while their investigation continues. In the meantime, we are searching across our 26-store estate to locate a replacement item of the same type.

We understand your order is currently still with DPD, having been impacted during their busiest time of the year. As the delay sits with the courier, we would appreciate it if your feedback reflected this — perhaps by reviewing DPD directly rather than our business.

Kind Regards

Your LCE Team

Beoordeeld met 5 van de 5 sterren

Derby and Chester branches are great!

I have purchased lenses and camera bodies many times over last 16 years from LCE Chester in store. The staff there were always professional, but also very knowledgeable. Some members still continue to work there after all these years. They are like Richer Sounds of photography if you know what I mean - just great. So I bought this time ONLINE from Derby branch and everything went very smooth - quick dispatch, confirmation emails, lens clean and working without issues. I never dealt with them in person, but online transaction went great, so I definitely recommend them

11 november 2025
Beoordeeld met 5 van de 5 sterren

While my latest purchase has been…

While my latest purchase has been online from LCE Derby I have used this company for over 40 years. Firstly in Bristol, then in Bath shops rather rthan online but the last 10 years more online. I have found them to be very helpful together with a fair price if buying s/h.

27 november 2025

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