They were so helpful. I wanted a small portable printer but they don't stock them so they went on the computer and found what I wanted and that if I logged onto their website I could order it myself w... Toon meer
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Lees wat reviewers zeggen
Very straighforward, and the lens (very happy with Condition rating) was dispatched the same day. Only gripe was your courier DPD who said they'd deliver the following day in a particular 1 hr slot.... Toon meer
I have purchased several things from London Camera Exchange over a number of years. In Store and online. Always good, friendly and helpful service. With my latest purchase from Derby, an item was una... Toon meer
I have purchased lenses and camera bodies many times over last 16 years from LCE Chester in store. The staff there were always professional, but also very knowledgeable. Some members still continue to... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.
Contactgegevens
17 Sadler Gate, DE1 3NH, Derby, Derbyshire, Verenigd Koninkrijk
- 01332348644
4,9
Uitstekend
817 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 95% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Nothing wrong withLCE
Nothing wrong withLCE , but courier could do better , perhaps give us a choice of delivery options, personally I would pay extra to have Royal Mail do the delivery
14 oktober 2025
Antwoord van London Camera Exchange - Derby
Dear Laurence
Thank you for your feedback and taking our call, glad that you received the lens and that you are happy with it.
We understand your order arrived on the 3rd attempt, and we sincerely apologise for the delay. If your issue was specifically with the courier service, we’d appreciate it if your feedback reflected that — perhaps by reviewing DPD directly rather than our business.
Kind Regards
Your LCE Team
Excellent service
Good trade in price camera I recieved exactly as described excellent staff and fast turn around
21 oktober 2025
Exceptional service
Exceptional service, easy to use platform and communication was had at each stage.
6 oktober 2025
Great little business
I have had a few camera's & and bits and pieces from LCE derby over the years. Always great service and alway friendly just got A7 III and the price was superb.
25 oktober 2025
Review zonder uitnodiging
I purchased used Sony A7CR from LCE
I purchased used Sony A7CR from LCE. Part exchanged my old lens. The PX price was very fair and competitive, communication was was very good and straightforward. Very happy to deal with
18 oktober 2025
Easy to find desired product online
Easy to find desired product online, ordering straightforward - very fast delivery! Product as advertised.
14 oktober 2025
Happy customer
Good communications, item arrived exactly as described, good price & quick delivery
4 oktober 2025
After 50 years LCE remain a great place to do business with
As always with LCE the whole transaction was smooth, painless and pleasant.
6 oktober 2025
A long way from me in south…
A long way from me in south Oxfordshire, but it always feels like LCE is a close neighbour; helpful staff, responsive to email enquiries. Goods always well packaged and swiftly delivered. Just how all 'shops' should be, great customer service!
6 oktober 2025
Easy Value shopping
Always easy to buy from your on line shops,
Good value products with excellent delivery.
What more do you need.
4 oktober 2025
Easy to use website
Easy to use website. Good description and pictures. Straight forward to order. Good information on delivery and kept informed arrival quickly and well packaged. Was as described very pleased with purchase.
4 oktober 2025
Fantastic company.
Derby branch.
It is very rare in these enlightened times to find a Company where customer service is as it once was. This Company and especially this branch have it in spades. Nothing was too much trouble. No question too daft. I dealt with Darren and a nicer more knowledgeable person I doubt you could find. This is now my go to place. Professional. Knowledgeable. Faultless.
8 oktober 2025
Review zonder uitnodiging
Great service
The awsome service i received
The member of staff was so helpful and new every thing I asked
Thankyou for everything
2 oktober 2025
Great service.
1 oktober 2025
Always a Fast first class service with…
Always a Fast first class service with next day delivery good as described or better highly recommended retailer 5*
30 september 2025
First class online experience.
I ordered a lens, which was described as 5 star, via mail order.
The lens was delivered, via DPD, less than 24 hours after I placed the order.
The description was accurate - the lens was ‘as new’ and was supplied with all paperwork etc. Even the box was unmarked!
The price was also extremely competitive.
Thank you LCE Derby.
25 september 2025
Great customer service
Well packaged and arrived next day, even when I had missed the cut off by 45 minutes. Used DPD so I knew I was in safe hands. Camera as described. No issues found so far. Would have liked the option to pay by Klarna rather than PayPal.
18 september 2025
Great service
Great service, great second hand rating system, big fan, lots of local stores too. Support our high streets. :-)
20 september 2025
Product condition really was excellent
Product condition really was excellent. No doubt.
Price was good with special Summer Offer.
Well packed and delivered to timescale.
9 september 2025
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