LCE was able to offer a new body for an old Canon SLR EOS 100 at a very reasonable price. Assistant was well informed and their advice was reassuring. Replacement was delivered two days after placing... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Very good px price offered, prompt attention to the transaction and speedy delivery. Thanks also to the Newcastle branch for getting my px lens down to Hereford in an efficient manner - an obvious adv... Toon meer
Another set of used camera equipment and accessories shipped to me in Tanzania by way of the UK with zero issues! The equipment was well-cushioned for the air transfer and subsequent bus transfers to... Toon meer
I visited the LCE store in Bath and was able to try out the camera before later buying on line. Staff let me take the camera outside so that I could use it in "real" conditions. As staff were so helpf... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Established in Hereford as Melgray Photographic in 1979 and we joined the LCE group in 2015. We have an outstanding reputation and are well known for our sales of new & used photographic products. We also offer specialist services including passport pictures, video/cine film transfer to DVD and digital formats and instant print kiosks for memory cards and mobile phones users. We are a small friendly, professional and knowledgeable team of three - Manager Neil, Jack and Caine with offer many years of experience in this business between us.
Contactgegevens
16 Widemarsh Street, HR4 9EW, Hereford, Verenigd Koninkrijk
- 01432272655
4,8
Uitstekend
485 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 95% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Out of ten / ten would not hesitate to…
Out of ten / ten would not hesitate to use them again.
26 september 2025
Canon flashgun
I bought a used Canon flashgun in the used sale, good clean condition and came fitted with batteries, fast DPD delivery, cannot fault the service from LCE.
3 september 2025
Item sent back did not work
Item sent back did not work, This could have been avoided if the item had been checked before dispatch
8 september 2025
Antwoord van London Camera Exchange - Hereford
Dear Paul
Thank you for your review, and I am very sorry that the used lens you purchased arrived with a fault. We have now received the lens back at our Hereford store, and upon further inspection, we found that the fault is intermittent, which explains why it was not identified prior to shipping.
The lens is currently undergoing repair, and we trust that we have been able to resolve the issue swiftly without causing you too much inconvenience. Please accept our sincere apologies for the trouble caused, and thank you for your patience and understanding.
Kind regards,
Your LCE Team
Have always shopped at LCE
Have always shopped at LCE. Staff are knowledgeable and friendly. They explain things clearly and don’t push for a sale. I have also previously traded in gear when upgrading and got the best price. My latest purchase was online, but I usually visit my local store (Derby) if I need advice beforehand.
8 september 2025
Second hand camera in very good condition. Fast delivery
Very fast delivery to my local branch. Second hand camera in very good condition as described.
26 augustus 2025
all ways good
23 augustus 2025
Friendly advice over phone
Friendly advice over phone. Condition as described. Superfast delivery . Excellent camera at a fair price.
29 augustus 2025
Ordered on-line
Ordered on-line, delivered very quickly and camera was well packaged.
29 augustus 2025
Had to return first lens as not…
Had to return first lens as not compatible with camera.Went into Leamington branch and Tom was very helpful and sorted the correct lens for me.very satisfied. Thank you.
13 augustus 2025
Excellent service
Excellent service, very prompt delivery. Excellent customer service.
12 augustus 2025
The seller seems a reputable retailer of second hand goods
Good comms with the selling agent, good comms re delivery, which was as scheduled. The camera is as described and works. I just hope that it continues to. Always a worry with a second hand item
6 augustus 2025
HELPFUL AND PROMPT.
5 augustus 2025
New filters
Great item for sale and a good price too and fantastic communication from your staff
4 augustus 2025
Two LCE stores with top class service
In Reading, I found very friendly and helpful staff who resolved my lens filter problem easily and recommended a new lens I asked about. When I purchased from LCE in Hereford, it came promptly and is just what I needed. A second hand lens in excellent condition
2 augustus 2025
Terrible customer care - Hereford LCE store…
I went into the Hereford LCE store yesterday (31 Aug 25) for some lens covers and camera body caps.
I went in with a monocle night viewing device to help get the right size for them (two lenses & one device body / 6 covers & caps altogether). The assistant was very dismissive, unhelpful totally uninterested in selling anything to me. He made no attempt to sell at all, he just told me, without even trying, that the items were 'not standard' and he had nothing that would fit. The lenses or body do not have the sizes on them, but it takes no time to try one or two for size.
This is the second such experience in the Hereford store, and my last!
Hence, I went home and bought what I need on amazon, they arrived today...the next day, and they are some £30 better off for it.
With poor customer care like that in stores, no wonder the high streets are dying on their feet.
Happy to give my name to the store central office or meet with the Hereford store manager.
31 juli 2025
Review zonder uitnodiging
Antwoord van London Camera Exchange - Hereford
We are very sorry to hear of the poor service that you received, we have investigated this; the store manager was not in at the time and the team member was not familiar with the brand of the item that you were own, ordinarily we would have measured the diameter of the lens and seen what fits, the lens caps we keep are "clip in" type caps rather than "push on". Apologies that on this occasion the effort was not taken to help you.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.