I had a technical issue with a second hand camera bought from LCE last year. I have had nothing but really good and helpful customer service support, especially from the Manchester team, Gary and Ben... Toon meer
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Lees wat reviewers zeggen
Spoke to someone at the Manchester LCE regarding one of the used lenses. All questions I had were answered, and I made the purchase online. The lens shipped that day, surprisingly, being mid afterno... Toon meer
Good lens at a great price, and held for me for a few days to decide. The addition of a nikon filter to protect the lens front element being included in the price was a nice bonus. Well packaged and... Toon meer
I’m always cautious about buying a used item, but the lens from LCE Manchester was exactly as described and with all original packaging. It would be nice if LCE offered a 12 month warranty like the tw... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.
Contactgegevens
16 Cross Street, M2 7AE, Manchester, Verenigd Koninkrijk
- 01618347500
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Impressive Service
Friendly, helpful information by telephone with Richard at Manchester. Prompt email follow-ups. Effortless online purchase. Excellent used lens arrived swiftly. Although it initially arrived in the wrong box, this was quickly resolved and a swap was made - which shows LDC staff to be responsive and attentive too.
Equipment in superb condition the rest was crap.
Equipment in superb condition - far better than expected. Ist lot - personnel very attentive up to purchase point then total silence - presumably job done now sod off! 2nd lot the packaging was made up of old newspapers stuffed into a cardboard box which was unbelievably amateurish - I wouldn't have returned let alone sent an item like that. What happened to bubble wrap - too expensive and eating into profits? Shame really because the kit appeared to be in really good condition. Apart from the kit the rest of the service including some of the emails was second or rather third rate and very disappointing. Whatever happened to customer service?

Antwoord van London Camera Exchange - Manchester
Quick and easy transaction
Quick and easy transaction, fast delivery, camera boxed as new......Very pleased.
Product in very good condition
Product in very good condition, just as shown in the image.
Outstanding as always.

Antwoord van London Camera Exchange - Manchester
I've Only ever used LCE for my gear
I've only ever used LCE for my camera gear. They are an old school, hands on camera shop, full of helpful, knowledgeable staff who are always willing to go the extra mile to satisfy your needs. I've had some great deals from them on new and used gear and i cant recommended them enough
Effective on time delivery (and they…
Effective on time delivery (and they used a courier company that actually provided helpful tracking info)
Top tier customer service and experience
Absolutely amazing! The team at the Manchester branch is truly exceptional—professional, knowledgeable, and a pleasure to deal with. Dave and Richard were incredibly patient and took the time to ensure I found exactly what I needed. I walked away with the most amazing camera and couldn’t be happier. It was definitely worth the trip—highly recommended!
On line purchase of a second hand lens
On line purchase of a second hand lens, good price, as described and delivered promptly, good job :)
Competency and easy to deal with
It was easy to manage all the process of trading in and buy new stuff. Really appreciated.
Very quick delivery
Very quick delivery. Excellent binoculars. Overall excellent service.
Excellent purchase experience
Bought a second hand lens online which arrived less than 24hrs from ordering and very well-packaged. After testing the lens decided not quite the lens for me so requested a refund. The Manchester staff could not have been more helpful - processed the receipt of the lens and arranged a refund within a couple of hours of receipt. I've bought from LCE previously and similarly they were v helpful. Will certainly use LCE again - customer service and whole buying experience is excellent.
Telephone conversation was thorough and…
Telephone conversation was thorough and reply to questions I asked were very clear. When the camera arrived it was exactly as I was told, plus it arrived promptly. Very pleased.
Bought a pair of used binoculars and…
Bought a pair of used binoculars and part exchanged two no longer used pairs easy and hassle free. Bought a four star rated pair and they look brand new. All enquiries promptly and efficiently dealt with. Great experience would definitely recommend
Very good interaction with this…
Very good interaction with this particular branch of LCE, helpful in answering my questions with prompt service.
Product quality was spot on, good experience from LCE as usual.
Brilliant service from start to finish
Brilliant service from start to finish. Registered my interest in a Fuji X100vi and got a call the next day to say they've got it in stock and it was with me within 48hrs.
Great customer support
My journey with LCE started at their Oxford store where Elliot helped me figure out what lens I needed for my camera. He was helpful and then showed me the lens I wanted was available at their Manchester store. I went away and did a bit more research and decided to get the one he suggested. It's the in person aspect of this whole process that I loved the most. And the lens came super quickly and was an easy process. I'd hands down recommend them to anyone wanting to get their photography products from.
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