London Camera Exchange - Manchester Reviews 

303
TrustScore 5 uit 5

4,9

16 Cross Street, M2 7AE Manchester, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I had a technical issue with a second hand camera bought from LCE last year. I have had nothing but really good and helpful customer service support, especially from the Manchester team, Gary and Ben... Toon meer

Beoordeeld met 5 van de 5 sterren

Spoke to someone at the Manchester LCE regarding one of the used lenses. All questions I had were answered, and I made the purchase online. The lens shipped that day, surprisingly, being mid afterno... Toon meer

Beoordeeld met 5 van de 5 sterren

Good lens at a great price, and held for me for a few days to decide. The addition of a nikon filter to protect the lens front element being included in the price was a nice bonus. Well packaged and... Toon meer

Beoordeeld met 5 van de 5 sterren

I’m always cautious about buying a used item, but the lens from LCE Manchester was exactly as described and with all original packaging. It would be nice if LCE offered a 12 month warranty like the tw... Toon meer


Bedrijfsgegevens

  1. Camerawinkel
  2. Verrekijkerwinkel
  3. Fotowinkel

Geschreven door het bedrijf

Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.


Contactgegevens

  • 16 Cross Street, M2 7AE, Manchester, Verenigd Koninkrijk

  • 01618347500

4,9

Uitstekend

TrustScore 5 uit 5

303 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 95% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,9

Alle reviews

(303)

2.784 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Impressive Service

Friendly, helpful information by telephone with Richard at Manchester. Prompt email follow-ups. Effortless online purchase. Excellent used lens arrived swiftly. Although it initially arrived in the wrong box, this was quickly resolved and a swap was made - which shows LDC staff to be responsive and attentive too.

24 februari 2025
Beoordeeld met 3 van de 5 sterren

Equipment in superb condition the rest was crap.

Equipment in superb condition - far better than expected. Ist lot - personnel very attentive up to purchase point then total silence - presumably job done now sod off! 2nd lot the packaging was made up of old newspapers stuffed into a cardboard box which was unbelievably amateurish - I wouldn't have returned let alone sent an item like that. What happened to bubble wrap - too expensive and eating into profits? Shame really because the kit appeared to be in really good condition. Apart from the kit the rest of the service including some of the emails was second or rather third rate and very disappointing. Whatever happened to customer service?

21 februari 2025
Logo London Camera Exchange - Manchester

Antwoord van London Camera Exchange - Manchester

Hi Malcolm
Thank you for taking the time to leave a review,
We are sorry to learn that this experience didn't meet your expectations and our normal high standards.
We continually look to improve our systems, processes and service, where possible, we do aim to re-use packing materials, not to save money, but to save the planet - but do appreciate that old newspaper may not look the most professional!
We look forward to welcoming your custom again in the near future and aim to exceed your expectations.
Many thanks,
Your LCE Team

Beoordeeld met 3 van de 5 sterren

Delivery is awful

Delivery is awful. I am still waiting for my order!

4 februari 2025
Logo London Camera Exchange - Manchester

Antwoord van London Camera Exchange - Manchester

Hi Keith,

Thank you for taking the time to leave us a review. Delivery was scheduled for next day until DPD received your request to delay delivery until Saturday 8th. From what I can see it appears DPD delayed the parcel again and was delivered today 10th. We have received your request for a refund.
I apologise for any inconvenience this has caused. It would appear DPD have let us both down here.
If you have any additional enquiries, please contact us on sales@LCEgroup.co.uk.

All the best
The LCE Team

Beoordeeld met 5 van de 5 sterren

I've Only ever used LCE for my gear

I've only ever used LCE for my camera gear. They are an old school, hands on camera shop, full of helpful, knowledgeable staff who are always willing to go the extra mile to satisfy your needs. I've had some great deals from them on new and used gear and i cant recommended them enough

10 oktober 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Top tier customer service and experience

Absolutely amazing! The team at the Manchester branch is truly exceptional—professional, knowledgeable, and a pleasure to deal with. Dave and Richard were incredibly patient and took the time to ensure I found exactly what I needed. I walked away with the most amazing camera and couldn’t be happier. It was definitely worth the trip—highly recommended!

3 januari 2025
Beoordeeld met 5 van de 5 sterren

Excellent purchase experience

Bought a second hand lens online which arrived less than 24hrs from ordering and very well-packaged. After testing the lens decided not quite the lens for me so requested a refund. The Manchester staff could not have been more helpful - processed the receipt of the lens and arranged a refund within a couple of hours of receipt. I've bought from LCE previously and similarly they were v helpful. Will certainly use LCE again - customer service and whole buying experience is excellent.

17 december 2024
Beoordeeld met 5 van de 5 sterren

Very good interaction with this…

Very good interaction with this particular branch of LCE, helpful in answering my questions with prompt service.
Product quality was spot on, good experience from LCE as usual.

21 november 2024
Beoordeeld met 5 van de 5 sterren

Great customer support

My journey with LCE started at their Oxford store where Elliot helped me figure out what lens I needed for my camera. He was helpful and then showed me the lens I wanted was available at their Manchester store. I went away and did a bit more research and decided to get the one he suggested. It's the in person aspect of this whole process that I loved the most. And the lens came super quickly and was an easy process. I'd hands down recommend them to anyone wanting to get their photography products from.

26 november 2024

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