London Camera Exchange - Plymouth Reviews 

Firstly, I was unnerved that such an established company did not seem to know where stock was held within their locations, and to watch this disorganisation play out came across as unprofessional.

Secondly, although a member of branch staff was helpful in advising me about some of the many features of my new camera, he misled me into believing that I could return the camera once I had tested it, when in fact the company policy states that it has to be returned unused within 14 days. Based on this staff member’s advice, I took the camera out to explore the features discussed and learn how to adjust them to get better images. It was only after I had done this that I found that this was contrary to the returns policy. The images which have come from this exploration are disappointing and not to the quality of my previous camera.

The order was only placed with London Camera Exchange because other retailers did not have stock of the camera. I deeply regret not shopping in store as this has led to massive disappointment with what I received.

As usual, the team were excellent. Polite, conscientious and reassuring. Always a pleasure to spend time in LCE. Thank you.

Arrived promptly and extremely well packed. Excellent service. 5*

Excellent service, good communication with staff & camera arrive securely packed next day. A+++++

I was struggling to find this camera anywhere that hadn’t been overpriced due to trending on Tik Tok. Got it for my daughter’s birthday and she loves it! Thanks

Honestly excellent. It came with a day and it was original and very good. Believe me it’s worth it !

Over the last year I've bought a Sony mirrorless and three G-master lenses. I'll keep going back to Plymouth as their advice has been reliable and I trust them.

Very fast shipment after ordering a lens from LCE-Plymouth, it arrived in Essex on Monday extremely well packed, A great used lens in perfect order !

The guys at LCE Plymouth were great and helped me at my time of need, they were knowledgeable, experienced and helpful.
They helped me diagnose an issue, offered help and advice (beyond a sales pitch) arranged a repair and found me a new lens.
I am grateful that they recognised my situation, understood what was needed and made sorting it out simple.

Managed to source and ship the camera I wanted within a couple of hours. The packaging was suitably robust for a camera.
Communications were prompt, concise and informative.

Camera quality was great for a second hand, still testing it out right now but love the functionality of the camera

A smooth no hassle transaction, well packaged and quick delivery and a better than described item

I was wanting to purchase a camera body and lens plus numerous other bits and pieces and Martin and the team at the Plymouth branch were outstanding with their customer service.
I would highly recommend this branch to anyone wanting to purchase any equipment.
My only fault is we haven’t got these boys in Truro!
Many thanks
Richard from Truro

Bought a used Nikon D500 at a great price. It arrived quickly and in good condition. Only needed a bit of autofocus tuning. Very happy with the purchase

Great service

Great customer service from Andy at Plymouth location, quick delivery, great experience

The correspondence via email was very descriptive and helpful. The process for exchange explained clearly. The assessment given to my equipment was correct. Delivery was on time and tracking provided by DPD.

Order straight forward and communications from start to finish were top notch. Would defiantly do business again!

Incredible customer service - very grateful! Nothing is too much trouble and communication is quick and effective.

excellent speedy service ,exactly as described , would recommend