Purchased a Domain with Mail Hosting, The Amount has been Deducted From My Account But Order Not Delivered. they didn't provided the Domain or Email Hosting. Also After Reading Reviews i Think This Co... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The support was excellent. Articles good and very quick response to queries, in clear easily understood language. Phone response excellent too. Nothing was too much trouble and as novice I appreciat... Toon meer
Bedrijf heeft geantwoord
I am what you might call "no spring chicken" and I find the world of domain names and computers absolutely incomprehensible. Just to say however that I have always found these guys to be extremely p... Toon meer
Bedrijf heeft geantwoord
I needed to get an SSL certificate and sort a couple of other things to make my website secure. I raised an inquiry on the LCN support on the LCN website and the were very helpful and sorted mos... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Established way back in February 2000, LCN.com has become the largest organically grown web hosting and domain name company in the UK. We hold over 350,000 domain names and host over 50,000 web sites for nearly a quarter of a million satisfied customers.
LCN.com Web Hosting
Geschreven door het bedrijf
Contactgegevens
Unit 17, Gateway 1000, Whittle Way, Arlington Business Park, SG12FP, Stevenage, Verenigd Koninkrijk
- 00441438532000
- www.lcn.com
4,3
Uitstekend
6K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 97% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
5 Star Customer Service
Over the years I have found LCN to offer 5 Star customer service every time.
14 april 2026
Review zonder uitnodiging
Antwoord van LCN.com
Thank you for your continued support! We’re delighted to hear that you’ve consistently experienced 5-star customer service from us over the years—it really means a lot.
5 Star customer service
Lovely staff
Very knowledgeable, great customer service
14 april 2026
Review zonder uitnodiging
Antwoord van LCN.com
Thank you for your kind feedback! We’re delighted to hear you found our team knowledgeable and that you received great customer service.
Antwoord van LCN.com
Thank you for your feedback! We’re glad you found our support helpful.
Antwoord van LCN.com
Thank you for your feedback! We’re glad you found the service helpful, as always.
Very helpful
Very helpful. Im not very technically minded so was very patient and knowledgeable
8 april 2026
Review zonder uitnodiging
Antwoord van LCN.com
Thank you for your kind feedback! We’re glad our team was patient and able to help.
Two month down the line and I am still…
Two month down the line and I am still waiting to finish the interminable process of transferring three domain names to LCN - beginning to wonder why I thought this was a good idea. I have supplied LCN with all the information they required, paid them for the service and still do not get return phone calls they promise me. When will this ever be completed?
1 april 2026
Review zonder uitnodiging
Antwoord van LCN.com
We’re really sorry to hear about your experience and understand how frustrating delays like this can be—especially after you’ve already provided all the required information and made payment.
This isn’t the level of service we aim to provide, and we’d like to get this resolved for you as quickly as possible. Could you please contact us directly at your earliest convenience so we can look into your case in detail and move things forward?
Thank you for your patience—we’re committed to getting this sorted.
Started a renewal conversation…
Started a renewal conversation, have emailed twice but not reply. Shame as I have been a customer for over 10 years so would have thought a level of loyalty.
30 maart 2026
Review zonder uitnodiging
Antwoord van LCN.com
Thank you for your feedback, and we’re sorry to hear about the delay you’ve experienced in getting a response.
We completely understand your frustration, especially as a long-standing customer, and we apologise for not replying to your renewal enquiries as quickly as you expected. That’s not the level of service we aim to provide. Please note: our email addresses are no-reply, please contact us through the control panel or feel free to call us on 0345 363 3632.
We’d really like to look into this for you and make sure your renewal is handled promptly. Please get in touch with our team again, and we’ll prioritise your request and come back to you as soon as possible.
We appreciate your continued custom over the past 10 years and value the opportunity to put this right.
As always really exceptional service
As always really exceptional service. My mobile signal died after the first person had been really helpful. The next person who answered was equally helpful and took up where we had left off seamlessly! Thank you.
1 april 2026
Review zonder uitnodiging
Antwoord van LCN.com
Thank you for your wonderful feedback!
We’re really pleased to hear that you received consistently exceptional service, and that our team were able to pick things up seamlessly when you reconnected. It’s great to know both colleagues were helpful and kept everything moving smoothly for you.
We really appreciate you taking the time to share your experience—thank you for your continued support!
Excellent and easy-to-follow guidance…
Excellent and easy-to-follow guidance by Jordan, all issues fixed now, thank you.
1 april 2026
Review zonder uitnodiging
Antwoord van LCN.com
Thank you for your lovely feedback!
We’re delighted to hear that Jordan provided clear, easy-to-follow guidance and was able to resolve all the issues for you. We’ll be sure to pass your comments on to him.
Thanks again for taking the time to share your experience—we really appreciate it.
Great
Great, Next to no waiting time to speak to someone, (Richard). I described my issue & it was sorted there and then. No problems & very easy.
30 maart 2026
Review zonder uitnodiging
Antwoord van LCN.com
Thank you for your feedback! We’re glad you experienced minimal waiting time and that Richard was able to resolve your issue quickly and easily. We’ll be sure to pass on your kind words.
Varied experience, but excellent in the end
I called as I was having a problem making a payment for my account online.
My first responder was not at all helpful and not particularly patient or friendly, refusing to help unless I got him my reference number which he left me to guess how to obtain.
I was much relieved to get Kayle the second time around, who was the complete opposite, helpful, cheerful, patient and most importantly solved the problem very efficiently. Thank you Kayle, we need more people like you at the other end of the phone.
30 maart 2026
Review zonder uitnodiging
Antwoord van LCN.com
Thank you for your feedback. We’re sorry to hear about your initial experience and understand how frustrating that must have been.
We’re really pleased Kyle was able to turn things around and assist you in such a helpful and efficient manner—your kind words will be shared with them.
The customer service at LCN is truly…
The customer service at LCN is truly excellent. Recently I had cause to speak with Kyle and then Andy both of whom, not only were highly efficient and professional, but additionally made the calls a pleasure.
24 maart 2026
Review zonder uitnodiging
Antwoord van LCN.com
Thank you for your kind feedback! We're so pleased to hear Kyle and Andy provided such efficient and enjoyable service.
Excellent service and easy to use
The website hosting from LCN suited our needs perfectly for many years with very little problem .
The user interface was very easy to use and allowed us to make a very nice looking website.
1 maart 2026
Review zonder uitnodiging
Antwoord van LCN.com
Thank you for your wonderful feedback! We're delighted to hear that our hosting has suited your needs so well over the years and that you found the interface easy to use. It's great to know you were able to create a website you're proud of.
Brilliant service!
Brilliant service, very helpful and the required service was dealt with immediately and then confirmed.
13 maart 2026
Review zonder uitnodiging
Antwoord van LCN.com
Thank you for your kind feedback! We're glad you found our service helpful and efficient, and we appreciate your support.
Professional service
Fast response to support call and professional reaction. Ptoblem resolved within 2 days. Excellent.
16 maart 2026
Review zonder uitnodiging
Antwoord van LCN.com
Thank you for your kind feedback! We're pleased to hear your issue was resolved quickly and professionally
LCN Hosting - Helpful and efficient
I've used LCN for website hosting for a number of years with no issues. Recently I contacted the service desk to make alterations to the terms of my contract - this was handled quickly and efficiently. They're not always the cheapest but I'm very happy with the service provided by LCN.
18 maart 2026
Review zonder uitnodiging
Antwoord van LCN.com
Thank you for your continued trust and for taking the time to share your experience. We're glad to hear our team could assist you quickly and efficiently, and we truly appreciate your loyalty over the years! We appreciate your feedback.
Great accounts dept Dee was helping and…
Great accounts dept Dee was helping and knowledgeable thanks for your clarity!
18 maart 2026
Review zonder uitnodiging
Antwoord van LCN.com
Thank you for your lovely feedback! We’re so pleased to hear Bee from our accounts team was able to help and provide clear, knowledgeable support—she’ll really appreciate your kind words.
We recently encountered a difficulty…
We recently encountered a difficulty with third party software and its interaction with our LCN hosted Website that we were unable to solve ourselves. On raising a Technical Support Ticket LCN fixed the problem overnight. First class.
16 maart 2026
Review zonder uitnodiging
Antwoord van LCN.com
Thank you for your fantastic feedback! We’re really pleased to hear our support team was able to resolve the issue quickly and get everything back up and running for you. We’ll be sure to pass on your kind words—much appreciated!
I was very lucky to speak with Jordan
I was very lucky to speak with the wonderful Jordan in Billing. He patiently guided me through the very best option for renewal, phoned exactly when he said he would (almost unheard of today!) and made the whole process as simple and stress free as possible. He is real credit to Namesco. Thank you so much.
5 maart 2026
Review zonder uitnodiging
Antwoord van LCN.com
Thank you for your lovely feedback! We're thrilled to hear that Jordan made your renewal process simple, stress-free, and timely. We'll be sure to pass on your kind words
Kyle is always a pleasure to talk to…
Kyle is always a pleasure to talk to and just simply gets the job done without any fuss whatsoever.
13 maart 2026
Review zonder uitnodiging
Antwoord van LCN.com
Thank you for your kind words! We're so glad to hear Kyle makes the process easy and enjoyable. We'll be sure to pass along your praise to him!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.