Purchased a Domain with Mail Hosting, The Amount has been Deducted From My Account But Order Not Delivered. they didn't provided the Domain or Email Hosting. Also After Reading Reviews i Think This Co... Toon meer
Bedrijf heeft geantwoord
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The support was excellent. Articles good and very quick response to queries, in clear easily understood language. Phone response excellent too. Nothing was too much trouble and as novice I appreciat... Toon meer
Bedrijf heeft geantwoord
I am what you might call "no spring chicken" and I find the world of domain names and computers absolutely incomprehensible. Just to say however that I have always found these guys to be extremely p... Toon meer
Bedrijf heeft geantwoord
I needed to get an SSL certificate and sort a couple of other things to make my website secure. I raised an inquiry on the LCN support on the LCN website and the were very helpful and sorted mos... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Established way back in February 2000, LCN.com has become the largest organically grown web hosting and domain name company in the UK. We hold over 350,000 domain names and host over 50,000 web sites for nearly a quarter of a million satisfied customers.
LCN.com Web Hosting
Geschreven door het bedrijf
Contactgegevens
Unit 17, Gateway 1000, Whittle Way, Arlington Business Park, SG12FP, Stevenage, Verenigd Koninkrijk
- 00441438532000
- www.lcn.com
4,3
Uitstekend
6K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 97% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent service from the team
Excellent service from the team. Did just what i needed
13 maart 2026
Review zonder uitnodiging
Antwoord van LCN.com
Thank you for your review! We're delighted to hear our team provided exactly the service you needed. We really appreciate you sharing your experience!
Extremely helpful and successful
12 maart 2026
Review zonder uitnodiging
Antwoord van LCN.com
Thank you for your feedback! We're glad to hear you found our support both helpful and successful. We really appreciate you sharing your experience!
The technical person who helped was patient and resolved my problem
The technical person who helped was very patient and helpful and resolved my problem quickly.
11 maart 2026
Review zonder uitnodiging
Antwoord van LCN.com
Thank you for your feedback! We're glad to hear our team was patient and helpful, and that your problem was resolved quickly. We really appreciate you sharing your experience!
Great knowledge, friendly and helpful.
I rang to have a old email account restored. I am absolutely useless with computers. The call handler knew exactly what to do and talked me through each step. He was patient and extremely knowledgeable and easily fixed my issue.
To be honest, I've needed help a few times with computer matters over the years and LCN have always sorted things. Highly Recommend.
4 maart 2026
Review zonder uitnodiging
Antwoord van LCN.com
Thank you for your wonderful review. We're really pleased to hear that our team was able to help restore your email account and guide you through the steps clearly. Our support team always aims to be patient and make things as simple as possible, so it's great to know this made a difference for you.
It's also fantastic to hear that you've had consistently positive experiences with us over the years. We really appreciate your recommendation, and if you ever need any help in the future, please don’t hesitate to get in touch.
Informative customer services from Kyle…
Informative customer services from Kyle who I spoke to this morning updating my account
3 maart 2026
Review zonder uitnodiging
Antwoord van LCN.com
Thank you for your review. We're glad to hear that Kyle was able to provide clear and informative support while helping you update your account this morning. We'll be sure to pass your feedback on to him. If you need any further assistance, please don’t hesitate to get in touch.
Prompt response -job sorted!
2 maart 2026
Review zonder uitnodiging
Antwoord van LCN.com
Thank you for your feedback! We’re glad we could provide a prompt response and get everything sorted quickly for you. If you ever need anything else, we’re here to help!
I signed up for two domain names and…
I signed up for two domain names and specifically clicked no to there email hosting then I get charged £23 for email hosting.
I then contact them advising them of this and all they do is send me terms and conditions instead of being understanding and issuing a refund awful company
25 februari 2026
Review zonder uitnodiging
Antwoord van LCN.com
We’re sorry to hear about your experience. Email hosting is an optional add-on at checkout, and it’s never our intention for customers to feel they’ve been charged incorrectly.
I've requested more information to locate your account and investigate this further
Helpful and Efficient
As always, very helpful and any issues dealt with promptly.
26 februari 2026
Review zonder uitnodiging
Antwoord van LCN.com
Thank you for your kind feedback! We’re really pleased to hear you’ve found our team helpful and that your issues were resolved quickly. We appreciate your support
Very fast and proffecional
Very fast and proffecional
Thank you
25 februari 2026
Review zonder uitnodiging
Antwoord van LCN.com
Thank you for your kind words! We’re glad to hear you found our service fast and professional. We really appreciate your feedback.
Once again the customer service team…
Once again the customer service team was great and especially Kyle who looked after me today provide me with the information needed to get my account up and running
24 februari 2026
Review zonder uitnodiging
Antwoord van LCN.com
Thank you for your great feedback! We’re delighted to hear you had another positive experience with our customer service team. We’ll be sure to pass your kind words on to Kyle — he’ll be pleased to know he helped get your account up and running smoothly.
Kyle was super helpful!!
Kyle was super helpful and gave me brilliant advice and ideas for resolving my problem. Highly recommended.
23 februari 2026
Review zonder uitnodiging
Antwoord van LCN.com
Thank you so much for the kind words! We’re thrilled to hear Kyle was able to help and provide useful advice. Your recommendation means a lot to us, and we’re always here if you need anything in the future.
kyle was really helpful in sorting out…
kyle was really helpful in sorting out renewals and explaing the details
Great service
19 februari 2026
Review zonder uitnodiging
Antwoord van LCN.com
Thank you for your lovely feedback! We’re so glad to hear that Kyle was able to help with your renewals and explain everything clearly. We’ll be sure to pass along your kind words to him. If you ever need anything else, we’re always here to help.
Fantastic service
Fantastic service. Very knowledgeable team who do not rush you and take time while helping. Thank you
10 februari 2026
Review zonder uitnodiging
Antwoord van LCN.com
Thank you so much for your kind feedback! We’re really pleased to hear that our team took the time to help and provided knowledgeable support. We’ll be sure to share your comments with them. If there’s anything else we can assist you with, just let us know!
Fast and effective support when needed
The support person I spoke to resolved multiple issues during the call, and hopefully made long term fixes too!
Great support from this company, I have used them for years and will carry on, recommended!
19 februari 2026
Review zonder uitnodiging
Antwoord van LCN.com
Thank you so much for your kind words and continued loyalty! We’re delighted to hear that our support team was able to resolve multiple issues for you and help put lasting solutions in place. It means a lot to know you’ve trusted us for years and would recommend us. If you ever need anything else, we’re always here to help!
Helpful staff - easy password recovery
Really helpful staff... to regain access to lcn website after sudden departue of staff memebr who new the password
19 februari 2026
Review zonder uitnodiging
Antwoord van LCN.com
Thank you for your kind review! We’re glad our team could help you quickly regain access to your LCN website after the unexpected staff departure. If you ever need further support with passwords, account access, or anything else, we’re always here to help.
As usual fast efficient service
As usual fast efficient service. Problem solved in minutes.
18 februari 2026
Review zonder uitnodiging
Antwoord van LCN.com
Thank you for your feedback! We’re glad to hear your issue was resolved quickly and efficiently
Timely and helpful responses
As usual, timely and helpful responses. Everything sorted out; I was even telephoned to make sure I knew what was happening.
17 februari 2026
Review zonder uitnodiging
Antwoord van LCN.com
Thank you for your feedback! We’re glad to hear everything was sorted out promptly and that our team even followed up with a call to keep you informed.
John has been a complete star this…
John has been a complete star this week. He helped me get my multi package server back up when I missed renewal date and restored emails for me. Very helpful guy!
12 februari 2026
Review zonder uitnodiging
Antwoord van LCN.com
Thank you for your feedback! We’re delighted to hear that John was able to help get your server back up and restore your emails
Spoke to Kyle
Spoke to Kyle, he was simply awesome. Solved the problem in 90sec’s!!!
12 februari 2026
Review zonder uitnodiging
Antwoord van LCN.com
Thank you for your feedback! We’re thrilled to hear that Kyle was able to solve your problem so quickly
Really helpful support
Really helpful support with regards to detailed information about updating websites, transferring to different hosting packages, PHP settings, import and export of sites.
Explained in simple step by step actions and quick responses to any questions along the way.
11 februari 2026
Review zonder uitnodiging
Antwoord van LCN.com
Thank you for your detailed feedback!
We’re delighted to hear our support team could provide clear, step-by-step guidance on website updates, hosting transfers, PHP settings, and site imports/exports. Quick, helpful responses are exactly what we aim for, and we’re glad it made things easier for you.
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