LeadMailbox Reviews 

194
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I have been using lead mailbox for 10 years now. as a lender who buys online leads its a big part of my business. the service, cost and ease of the product are A++++ I love the simple lay out how it... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We’ve been using LeadMailbox for over 10 years, and they have been a great partner for our business. Their lead management system is easy to use, reliable, and has helped us automate our process and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have been using CRM's for almost 15 years and I have to say Leadmailbox is best company in the space period!! Spencer Shiffman is always on call ready to help whenever needed and Bob Price who is... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Through-out my 15+ years in the mortgage industry i am surprised i never tried LMB. I have used almost all CRM's out there from Bntouch, salesforce, Jungo, etc. and with 100% certainty LMB is the easi... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. CRM-aanbieder
  2. Internetmarketing
  3. Online marketingbureau
  4. Softwarebedrijf

Geschreven door het bedrijf

To help you engage in meaningful, progressive conversations with new prospects, old prospects, and past clients so that you gain new business transactions resulting in revenue and other benefits to you and your company. Golden Rule of Lead Management: Our advised approach as you interact through automation trying to gain new business is to use all legal forms of electronic contact such as telephone calls, emails, SMS messages, Ringless Voice Messages, and more, but be sure you are within compliance guidelines and don't attempt any form of communication if you yourself would not like that done to you. We serve all industries with a flexible Lead Management (also serves as a CRM - Customer Relationship Management) online service that is one of the oldest around, if not the oldest--since 2003. We are complimented for our excellent service (see the Trust Pilot on our website) and simplicity of operation. Clients who left to try fancier yet more expensive services have returned with comments such as, "you have the best customer service", "your system is so easy to operate compared with other systems," and "it provides everything we really need." Bullet Points of Features: * Month to month - no long term contract required * Per seat charges * Import or Export CSV files * Direct POST from Lead Providers * Interface with Leading Loan Origination systems * Customizable database field structure * Email Drip Campaigns * Mass Email * SMS services * Automatic Unsubscribe * Auto Dialer with Voice Message Service * Interface with Outside Services and other CRM systems * Live telephone support * Daily support online webinars * Share files with marketing partners * Triggers do work for you an night * Add more sales agents at any time * Local presence dialing * Interface with Telemarketing services - live call transfer * Animated Videos * Videos * HTML using pictures logo and more * Modifiable, Flexible, Customizable * Standard Email Templates that can be modified to suit your situation * Standard SMS Templates that can be modified to suit your situation * Email strategies available: Early Follow Up, Immediate Follow Up, Long Range Follow Up, Nurture, Borrower while Shopping, Pre Qualified, Prequalified, Funded Loans, Closed Loans, Stay in Touch long range, Status Update, Yes, No, Wait, No Contact Referral Partners, Marketing Partners Industries Served: Lead Management CRM Customer Relationship Management Mortgage Real Estate Insurance Solar Manufacturer's Representative Manufacturer Rep Professional Services Dental Dentists Legal Lawyers Consulting Consultants HVAC Heating, Ventilation, and Air conditioning Education Equipment Sales General Sales


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

194 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(194)

18 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

I have been using CRM's for almost 15…

I have been using CRM's for almost 15 years and I have to say Leadmailbox is best company in the space period!! Spencer Shiffman is always on call ready to help whenever needed and Bob Price who is the equivalent of "YODA the JEDI Master" of the CRM world providing weekly training classes and tips and tricks on an already amazing system . These guys can't be beat!!!

10 maart 2022
Review zonder uitnodiging
Logo LeadMailbox

Antwoord van LeadMailbox

Danny, thanks for your very kind remarks. The whole team works together to provide our highest level of support for you and all our other clients. (As an aside, I cannot personally levitate objects.)

Beoordeeld met 5 van de 5 sterren

5 Star City

I have been using Lead Mailbox for a couple years now, and I have to say that their customer service is the best in the industry. I always say they are the amazon of CRMs. Nonetheless, David Wilson and Spencer Shiffman are always quick to help and get things done. 5 stars all the way with these guys.

2 maart 2022
Review zonder uitnodiging
Logo LeadMailbox

Antwoord van LeadMailbox

Thank you, Todd, for that hightest level of recommendation. All of us on the support team work hard to provide top level service. Thanks again.

Beoordeeld met 5 van de 5 sterren

Dave Wilson

Dave Wilson is there for our company rain or shine. He responds to everyone in a timely manner even on the weekends. He is a great asset.

28 februari 2022
Review zonder uitnodiging
Logo LeadMailbox

Antwoord van LeadMailbox

Ron, thank you for saying so! Dave is a great asset to our team and very responsive to customer support requests.

Beoordeeld met 5 van de 5 sterren

Dave Wilson is a ROCK STAR!

Dave Wilson is a ROCK STAR!! I have been using LeadMailbox for almost two years now and Dave has gone above and beyond to insure I receive the assistance I need. And by above and beyond, I mean he gets all requests taken care of in minutes, not hours, not days but minutes. It's absolutely incredible. Thank you for all your hard work Dave. You make LeadMailbox awesome to work with.

28 februari 2022
Review zonder uitnodiging
Logo LeadMailbox

Antwoord van LeadMailbox

Thank you for the highest rating, Nick. Dave is very quick to reply and our team appreciates his efforts to deliver a superior customer experience.

Beoordeeld met 5 van de 5 sterren
Logo LeadMailbox

Antwoord van LeadMailbox

You are welcome! We are working hard to be the best in the industry. Personal support with live conversations. If possible for short answers we use email, but for more involved situations you'll get a real person.

Beoordeeld met 5 van de 5 sterren

There are a lot of CRM systems in the…

There are a lot of CRM systems in the market, BUT the big difference with LeadMailbox is the support with the RIGHT execution of your email marketing!

Mark Prather

6 februari 2022
Logo LeadMailbox

Antwoord van LeadMailbox

Mark, thank you for the 5-Stars! We always appreciate it when we get feedback from clients about the success of our email marketing. Congratulations to YOU TOO, because you are working the system correctly and getting the results expected.

Beoordeeld met 5 van de 5 sterren

Very good experience getting the issue…

Very good experience getting the issue resolved. Thank you!

3 februari 2022
Review zonder uitnodiging
Logo LeadMailbox

Antwoord van LeadMailbox

Thank you for the 5-Star review. Our goal is to make all support interactions a good experience for you. Thanks for noticing, Arslan.

Beoordeeld met 5 van de 5 sterren

Great product run by a great team

Great product run by a great team! I strongly recommend LeadMailbox for any organization eager to take hold of their lead tracking process in the most organized and simplified ways.

30 december 2021
Logo LeadMailbox

Antwoord van LeadMailbox

Thank you, Paul! Our IT Department and especially our head of IT will appreciate your review. They are very thoughtful about keeping our product intuitive and easy to use, yet powerful--a very tricky balancing act sometimes, as you might imagine.

Beoordeeld met 5 van de 5 sterren

I have been working with LeadMailbox…

I have been working with LeadMailbox for over 6 years now and it's mainly due to the fact that the Team at LeadMailbox is always available to help. From training to support to marketing, every member is always going out of their way to be accommodating. A special thank you to Dave Wilson who is ALWAYS there to save the day. Thank you Team. It's a pleasure to work with you. Eddie

30 december 2021
Review zonder uitnodiging
Logo LeadMailbox

Antwoord van LeadMailbox

Thanks, Eddie! We appreciate your loyalty these past 6 years and realize that good customer support is essential in keeping satisfied clients long term! We hope others will see your review and realize that without good support, any system can fail to deliver what is promised.

Beoordeeld met 5 van de 5 sterren

The best and we'll priced that…

The best and we'll priced that integration with other tools is very cool.

27 december 2021
Logo LeadMailbox

Antwoord van LeadMailbox

Thank you, Darin, for the 5-Star Rating! One of our IT Departments specialties is integrating with other tools designed by experts so we can focus on our specialty rather than trying to build another tool that is NOT our expertise.

Beoordeeld met 5 van de 5 sterren

I've been using Leadmailbox for over 3…

I've been using Leadmailbox for over 3 years and I'm happy with the service. Their support is very fast and responsive to any requests.

23 december 2021
Logo LeadMailbox

Antwoord van LeadMailbox

Thank you, Brian! We'll work hard to continue to provide that same level of service you have come to depend on and enjoy.

Beoordeeld met 5 van de 5 sterren

These guys are amazing to work with

These guys are amazing to work with. They help you in every way possible to setup the system in a way to make you most successful. I have tried all the different lead management systems and this bar for is the best. Wish I could give 10 stars. 5 doesn't do them justice.

6 december 2021
Logo LeadMailbox

Antwoord van LeadMailbox

Thank you, John, for the "10-Star" rating. That's a first for us! We are here to be part of your team, to help you get more originations and be an effective LeadMaillbox user--hopefully the systems we put in place for you will make your organization run more smoothly.

Beoordeeld met 5 van de 5 sterren

Great service without the high price…

Great service without the high price tag.

30 november 2021
Logo LeadMailbox

Antwoord van LeadMailbox

James, thank you for the short, sweet, 5 star review! We are here to support you and help you originate more loans. Thanks for using LeadMailbox.

Beoordeeld met 1 van de 5 sterren

Horrible

Horrible, my first bill was over $400 dollars for some extra text msgs, and emails. REDICULOUS!!!

17 november 2021
Logo LeadMailbox

Antwoord van LeadMailbox

Brian, I'm sorry our email pricing did not work for you. Normally clients approach startup a bit less aggressively until they learn the system. Based on my research, it appears that you put a larger number of leads in (perhaps imported as bulk) and triggered a large number of sequenced emails. We are sorry that this did not work out for you.

Beoordeeld met 2 van de 5 sterren

Wasn't has robust as I would like

Wasn't has robust as I would like, the service was great but the system itself seemed like nothing more then a place to store leads and call them when they came in.

25 oktober 2021
Logo LeadMailbox

Antwoord van LeadMailbox

Francis, I am pleased that you rated our service as "great", but I am surprised that you did not start using our other features, such as SMS/TEXT and email, for example. In that you did not find our service "robust" I hope you did not confuse operational simplicity with lack of capability. You did set up the dialer, but it seems you disabled all of the emails the first week, and we do have strategies that help you secure originations, maintain relationships with borrowers while home shopping, nurture, and maintain contact with real estate agents and funded borrowers, which we would be glad to put to use for you. If you would like a private tutorial and set up, merely click on the SUPPORT link at the bottom of your DASHBOARD and make the request. We'll set something up.

Beoordeeld met 5 van de 5 sterren

Through-out my 15+ years in the…

Through-out my 15+ years in the mortgage industry i am surprised i never tried LMB. I have used almost all CRM's out there from Bntouch, salesforce, Jungo, etc. and with 100% certainty LMB is the easiest and can integrate flawlessly with LOS, and even our proprietary marketing system. It is simple and does not complicate lead management flow and nurture. Other best part the customer service is on point especially with Dave.

21 oktober 2021
Review zonder uitnodiging
Logo LeadMailbox

Antwoord van LeadMailbox

Alejandro, thank you for this really great testimonial, and of course, for the 5-Star rating as well. Coming from someone with your level of experience with other CRM systems this is a feather in our cap and thank you for calling attention to it. Dave is the best, and gives our staff team a great example of service.

Beoordeeld met 5 van de 5 sterren

LeadMailbox is the best!

Dave Wilson is amazing! He exceeded my expectations with the support he provided. Dave responded to my support request on a Friday night at 8:00PM, resolving my issue in just minutes. Lead Mailbox and their staff are truly impressive!

9 oktober 2021
Review zonder uitnodiging
Logo LeadMailbox

Antwoord van LeadMailbox

Thank you, John, for the 5-Star rating. Dave does go above and beyond to provide great customer service. Thank you for noticing and calling attention to it.

Beoordeeld met 5 van de 5 sterren

This is the kind of company that really…

This is the kind of company that really cares. Immediately response times from Bob and the rest of the team, going above and beyond to explain the features and make sure we have a great experience, 10/10 functionality. Can't imagine my business being successful without LeadMailbox, seriously a blessing

5 oktober 2021
Review zonder uitnodiging
Logo LeadMailbox

Antwoord van LeadMailbox

Ross, thank you very much! We are a team and everyone tries to deliver quick and accurate support. Thanks for using LeadMailbox.

Beoordeeld met 5 van de 5 sterren

Brian B

Mr. David Wilson, helped me with my phone setup, and provided excellent service.

30 september 2021
Review zonder uitnodiging
Logo LeadMailbox

Antwoord van LeadMailbox

Brian, thank you for the full five star review! Dave is one of the best and sets an excellent example for the rest of the team to follow.

Beoordeeld met 5 van de 5 sterren

Mortgage Loan Officer

Thank you for your support and help with my leads and data base. Your email auto responders and sms technology allow me to stay in front of my customers

29 september 2021
Logo LeadMailbox

Antwoord van LeadMailbox

Thank you for the full Five-Star review, Robert. The autoresponder and SMS messages do help get more originations, which is what we try to do for you. Thanks for using LeadMailbox.

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