The Leasehold Advisory Service Reviews 

1.428
TrustScore 4 uit 5

4,0

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The advisor i spoke to was very calm and patient as i was nervous and stressed but guided my through what I needed to do. Not the advisors fault but it is a challenging stressful situation when you go... Toon meer

Beoordeeld met 5 van de 5 sterren

The speed in which you got back to me was amazing I needed the advise quickly & you certainly delivered, if I have any more questions I will certainly be contacting you again many thanks Pat x

Beoordeeld met 1 van de 5 sterren

Terrible service from the advisor I spoke with. She was very hard to understand abrupt and rude. She would not let me speak. I tried to but she said 'have you finished '! The whole conversatio... Toon meer

Beoordeeld met 4 van de 5 sterren

I have used your service many times seeking answers in the darkness of leasehold property management. A lot more needs to be done to drag the system into our century. That you are free and available... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Juridische dienstverlening

Geschreven door het bedrijf

The Leasehold Advisory Service (LEASE) is a government-funded, independent body that provides free advice on residential leasehold and park home law in England and Wales. Our advisers are legally qualified and offer clear, impartial guidance to help people understand their rights and responsibilities. We provide initial, outline legal advice. Our advice is outline, summary guidance designed to help you understand your position and the options available to you. It is not a substitute for full legal advice on your individual circumstances. You can explore our online guides, submit a written enquiry or book a 15-minute telephone appointment.


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 95% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,0

Alle reviews

(1.428)

103 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

I had 3 telephone appointments

I had 3 telephone appointments. On each occasion the advisor quickly understood the situation and provided clear & concise advice. I was impressed by the depth of their legal knowledge and the pragmatic approach. They were very helpful.

14 november 2021
Beoordeeld met 1 van de 5 sterren

They were no help at all I cannot…

They were no help at all I cannot afford a solicitor NO ONE CAN unless your a millionaire. All they told me to do is find a solicitor Rubbish

14 november 2021
Logo The Leasehold Advisory Service

Antwoord van The Leasehold Advisory Service

Hi Gillian, Thank you for the feedback.

We always offer as much advice as we can, however, our remit does not allow us to advise on certain topics. We only provide free initial advice and guidance to leaseholders. With this in mind, our advisers will sometimes suggest that you work with a solicitor if you have a complex issue that needs specific advice or if you need to start litigation against the landlord. We understand that the cost of a solicitor can often be unaffordable, but there are organisations that can provide free legal help if it is needed.

For example, Advocate is a charity that finds free legal assistance from volunteer barristers. It can also help determine if you are eligible to receive free legal aid: https://weareadvocate.org.uk/apply-for-help.html

If you want more advice or information on the action you can take we would be happy to help you further. If you would like to speak with another adviser you can book an appt here: https://clients.lease-advice.org/#/

Beoordeeld met 4 van de 5 sterren

Admin fee demand from Landlords…

Admin fee demand from Landlords Management Company.
I found your info informative if difficult to understand due to legal wording used. The situation appears to have quietened somewhat and we are at a stalemate although, the Management agents have offered to reduce their financial demand from 10% to 5%, a saving of £200 should I agree to continue with a new gas boiler installation in my owner occupied flat, at my own expense. I will recontact if the problem continues, many thanks so far.

13 november 2021
Beoordeeld met 5 van de 5 sterren

Contacted the Leasehold Advisory…

Contacted the Leasehold Advisory service for advice. They took the time and offered a very full answer to my questions and because of this I am now empowered to deal with the management agency. Thank goodness we have this free very helpful advice service.

13 november 2021
Beoordeeld met 5 van de 5 sterren

I was surprised when a reply arrived

I was surprised when a reply arrived. (not because of any issue with this service). The quality of the reply and it's content was very good. My enquiry had been relatively complex, I thought, relating to a property owner of a leasehold flat where I'd been told by the real estate agent the owner had gone into liquidation.

13 november 2021
Beoordeeld met 1 van de 5 sterren

It was a waste of time.

12 november 2021
Logo The Leasehold Advisory Service

Antwoord van The Leasehold Advisory Service

Hi Marta, Thank you for your feedback.

Sorry to hear that you felt like your appointment was a waste of time. Our advisers always aim to offer useful advice, but I apologise if you didn't find the information they provided helpful. If you would like additional information or advice we would be very happy to help you further. If you would prefer to speak to another member of our team you can book an appointment using this link: https://clients.lease-advice.org/#/

If you would prefer to get written advice in an email you can submit an enquiry on our website using the link above.

Beoordeeld met 5 van de 5 sterren

Very good service

Very good service, shame we feel we have to use there advice so often, due to ASB and a Landlord that doesn't care

12 november 2021
Beoordeeld met 4 van de 5 sterren

Really helpful every time I have asked…

Really helpful every time I have asked for assistance which I am sure I will do again and expect the service to be of the same high standard. Only a 4 and not a 5 because I’d like to have got through to speak to them straight away but information by email was really helpful and I won’t hesitate to return.

12 november 2021

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer