I had a very friendly call with Adrian today about setting up our new home insurance; his customer service was great! He explained everything very clearly and made me feel very comfortable about my ch... Toon meer
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Although some of the online information wasn't as clear as it could be, I received an unsolicited call from Sophia Hale on behalf of the company, following up on the automated information. She explain... Toon meer
5 stars for Let Alliance, and specifically for Freya! She made setting up my insurance completely hassle-free and easy. We spoke first on the Tuesday, and she followed up right on schedule this Thursd... Toon meer
Great service prompt and always quick in replying. We took out insurance for contents and landlord cover for damaged. We dealt with Freya Crompton and I must say she was fantastic. Explained everythin... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Let Alliance are part of the Barbon Insurance Group and provide specialist services for the private rental sector. Delivering intelligent and same day referencing and insurance solutions, alongside specialist buildings and contents insurance for letting agent, tenant and landlord customers.
Contactgegevens
Dodleston House, CH4 9EP, Pulford, Verenigd Koninkrijk
- 01244564986
- marketing@letalliance.co.uk
- www.letalliance.co.uk
4,7
Uitstekend
4K reviews
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Heeft 85% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Halim Senturk was patient with me even…
Halim Senturk was patient with me even when I had doubts about the whole insurance process. Thank you.
3 juli 2026
Review zonder uitnodiging
Antwoord van Let Alliance
Thank you for your review. It’s great to hear that Halim was able to guide you through the insurance process with patience and care. We’re glad he could help you feel confident in your decisions.
I spoke with Ben Gilbert he was very…
I spoke with Ben Gilbert he was very friendly and thorough in helping me with my insurance policy talked me through everything I needed to know very professional and helpful
3 juli 2026
Review zonder uitnodiging
Antwoord van Let Alliance
Thank you for sharing your feedback. We’re delighted to hear that Ben was friendly, thorough, and made sure you understood every part of your policy. It’s great to know you felt fully supported throughout the process.
Hal was such a great help contacting me…
Hal was such a great help contacting me about specialist tenancy insurance. Extremely professional and made the process so easy. Thank you Hal!
3 juli 2026
Review zonder uitnodiging
Antwoord van Let Alliance
Thank you for sharing your review. It’s wonderful to hear that Hal was extremely professional and made everything simple from start to finish. We’re glad he could help.
Great customer service- feeing valued rather than on a checklist!
I spoke today with Cadey Jones who was so friendly and informative. The process of setting up the insurance was very easy and clear and I didn’t feel pressured into anything. That’s one less thing to worry about with my move!
Thanks again, Erica
3 juli 2026
Review zonder uitnodiging
Antwoord van Let Alliance
Thank you for sharing your lovely feedback. We’re delighted to hear that Cadey was friendly, informative, and made setting up your insurance so easy and pressure‑free. It’s great to know we’ve helped take one thing off your moving to‑do list.
Maia Iball has been brilliant with…
Maia Iball has been brilliant with handling our insurance policy, the training and service is top notch with great policies as well. Highly recommend!
3 juli 2026
Review zonder uitnodiging
Antwoord van Let Alliance
Thank you for sharing your review. It’s wonderful to hear that Maia provided excellent support and that you’re impressed with the quality of our service and policies. Your recommendation means a lot to us.
Safe and sound with Jessica
Following my application for the Tenancy of a Lovely Property in Kent, I was Contacted By a Very Pleasant Young Lady, From Let Alliance; Named Jessica Smith. She was very Pleasant, Supportive of the questions I Asked, Seeking to explain in detail the process and Particulars of the different policies on offer to me. She was Knowledgeable, Efficient and a pleasure to speak to.
1 juli 2026
Review zonder uitnodiging
Antwoord van Let Alliance
Thank you for your lovely review. We’re so pleased Jessica was able to answer your questions, explain everything clearly, and make the experience a pleasure from start to finish. Your kind words about her professionalism and support mean a lot to us.
Maia was very helpful with support
2 juli 2026
Review zonder uitnodiging
Antwoord van Let Alliance
Thank you for your feedback. We’re so pleased to hear that Maia was very helpful and provided the support you needed.
Very helpful and friendly staff.
Very helpful and friendly staff.
30 juni 2026
Review zonder uitnodiging
Antwoord van Let Alliance
Thank you for sharing your review. It’s great to know our team made your experience easy and supportive.
Ben Gilbert
Ben Gilbert called me today and clearly discussed my tenancy liability options,he was very clear and concise with a friendly manner...great asset to your team 👍
30 juni 2026
Review zonder uitnodiging
Antwoord van Let Alliance
Thank you for your review. It’s great to hear that Ben was clear, concise and friendly while talking you through your options. We’re so pleased he made the process straightforward for you.
Top Service from Mathew Greaves!
Top Service from Mathew Greaves!
29 juni 2026
Review zonder uitnodiging
Antwoord van Let Alliance
Thank you for your review. It’s great to know Mathew delivered such excellent service — we’re thrilled he made a positive impact.
Very friendly staff.Spoke to a lovely…
Very friendly staff.Spoke to a lovely lady a,Carey Jones and she explained everything in detail.Couldnt be happier with the customer service.
25 juni 2026
Review zonder uitnodiging
Antwoord van Let Alliance
Thank you for your kind review. We’re so pleased Cadey offered friendly, detailed support and delivered customer service that left you completely happy. Your feedback means a lot, and we’ll make sure she sees it.
Quick, happy and convenient!
Matthew Greaves was amazing and so funny! It was smooth and quick, and left me feeling happy! Amazing company!
25 juni 2026
Review zonder uitnodiging
Antwoord van Let Alliance
Thank you for your lovely review. We’re so pleased Matthew delivered quick, smooth service and added some humour along the way. It’s great to hear you finished the process feeling genuinely happy. Feedback like yours means a lot.
Very Helpful and knowledgable
25 juni 2026
Review zonder uitnodiging
Antwoord van Let Alliance
Thank you for your kind words. We’re delighted the team provided helpful guidance and showed strong knowledge during your interaction.
Very easy and simple
Very easy and simple, Maia was lovely to talk with!
24 juni 2026
Review zonder uitnodiging
Antwoord van Let Alliance
We really appreciate you sharing this. It’s great to hear Maia made the process feel smooth and was such a pleasure to talk with.
Spoke with Maia Iball today
Spoke with Maia Iball today , who went through everything I needed to know about home cover / insurance. She was fantastic. So helpful. So happy I spoke to this lovely lady. Was more than happy to repeat anything I needed to hear again / clarify.
5 stars from me. Thank you Maia
22 juni 2026
Review zonder uitnodiging
Antwoord van Let Alliance
Thank you for your kind feedback. We’re so pleased Maia provided fantastic, patient support and helped you feel confident and fully informed throughout the conversation. It’s great to hear she made such a positive impact
Spoke with halim senturk today from let…
Spoke with halim senturk today from let alliance about setting up some home insurance for a property we're moving into, he was brilliant very informative didn't sugar coat anything explained everything o me with no confusion. He got a ten out of ten.
19 juni 2026
Review zonder uitnodiging
Antwoord van Let Alliance
Thank you for your feedback. We’re delighted to hear that your conversation with Halim Senturk was so positive. It’s great to know he was informative, clear, and straightforward throughout the process, making everything easy to understand with no confusion. We’ll be sure to pass on your ten‑out‑of‑ten praise
Excellent Customer Service from Enoch
My experience today with Enoch was exceptional. He provided top-rated service, was patient, informative, and very polite throughout the process. My overall experience with Let Alliance has been affordable, trustworthy, and stress-free. I would highly recommend them to anyone looking for reliable insurance and excellent customer service
16 juni 2026
Review zonder uitnodiging
Antwoord van Let Alliance
Thank you for sharing your experience. We’re so pleased to hear that Enoch provided such exceptional support. It’s great to know he was patient, informative, and consistently polite, helping make the whole process smooth from start to finish. We’re also delighted that you’ve found Let Alliance to be affordable, trustworthy, and completely stress‑free
Matthew Greaves was so professional and knowledgeable
Matthew Greaves was so professional and knowledgeable. He explained every step of the process. Highlighted every keypoint. I am 100% satisfied with his advise and guidance it made it so easy. Thank you for the great Customer focus and service.
15 juni 2026
Review zonder uitnodiging
Antwoord van Let Alliance
Thank you for sharing this wonderful feedback. We’re delighted to hear that Matthew delivered such a professional and knowledgeable service. It’s great to know he took the time to explain every step clearly and highlight the key points, making the whole process straightforward and stress‑free for you. Being 100% satisfied is exactly the standard we aim for, and your comments reflect Matthew’s strong customer focus perfectly.
Great experience with Corey!
I had a great experience from Corey Hall in supporting me with Tenants Liability Insurance. I had been misled by another company into what I was covered for and found the policy wording ambiguous.
Corey contacted me via email and called me to discuss after I submitted an online enquiry form. I was able to request specific details from Corey and view a copy of the Policy Booklet before we spoke on the phone to ensure I was comfortable with the wording before initiating the cover. Corey was helpful, polite and got me set up in no time, the process was quick and I was given all the information needed to proceed. Very happy with my experience and Corey was great to speak to and made me feel reassured!
11 juni 2026
Review zonder uitnodiging
Antwoord van Let Alliance
Thank you for your feedback. We’re really pleased to hear that Corey Hall was so helpful and reassuring throughout the process. It’s great to know he provided clear information, supported you with the policy wording, and got everything set up quickly. We appreciate you sharing your experience.
Maia Iball
Maia Iball, Sales and Retention Executive was really helpful and excellent.
11 juni 2026
Review zonder uitnodiging
Antwoord van Let Alliance
Thank you for sharing your feedback. We’re delighted to hear that Maia was so helpful and delivered excellent support. Your comments reflect the high standard of service we aim to provide, and we’ll be sure to pass your praise on to Maia.
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