Let Alliance Reviews 

3.873
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

5 stars for Let Alliance, and specifically for Freya! She made setting up my insurance completely hassle-free and easy. We spoke first on the Tuesday, and she followed up right on schedule this Thursd... Toon meer

Beoordeeld met 5 van de 5 sterren

Great service prompt and always quick in replying. We took out insurance for contents and landlord cover for damaged. We dealt with Freya Crompton and I must say she was fantastic. Explained everythin... Toon meer

Beoordeeld met 5 van de 5 sterren

I had the very patient Kimberly D help me through the last few steps today . She was lovely, didn't mind the billion questions I had very thorough with my understanding of things. Much appreciated Kim... Toon meer

Beoordeeld met 5 van de 5 sterren

Halim Senturk Was really friendly and helpful with me. He was very informative knowledgeable which is just what I needed. I am really greatful for his help and would really recommend him to anyone... Toon meer

Bedrijfsgegevens

  1. Geld en verzekeringen

Geschreven door het bedrijf

Let Alliance are part of the Barbon Insurance Group and provide specialist services for the private rental sector. Delivering intelligent and same day referencing and insurance solutions, alongside specialist buildings and contents insurance for letting agent, tenant and landlord customers.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 85% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,7

Alle reviews

(3.873)

293 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Brilliant service

Arranged our insurance through Let Alliance when moving into our rented accommodation. Sophia Hale was so helpful and cheerful in explaining and talking us through the policy. Everything was sorted super efficiently and quickly.
Very impressive service would not hesitate in recommending.

27 juli 2026
Review zonder uitnodiging
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Antwoord van Let Alliance

What a lovely review Andrew, thanks for sharing with us your experience we know that the team often read these reviews and it makes their day.

Beoordeeld met 5 van de 5 sterren

Halim Senturk is a credit to Let Alliance

This afternoon I spoke with Halim Senturk and he was super helpful and patient. Everything was explained really clearly and he made sure I understood everything.

Thank you for your time, Halim!

Amber-Rose

23 juli 2026
Review zonder uitnodiging
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Antwoord van Let Alliance

Thanks Amber-Rose for your lovely review, we will pass to Halim and their line manager to read together.

Beoordeeld met 1 van de 5 sterren

Misleading

I received a message saying to call them back to finish the final steps of my referencing, when I called back it was for home insurance. I was given two options, with no option to not go ahead, they alluded that my estate agent would require for me to go ahead with the insurance. I have now had to cancel it but the misleading was unethical.

21 juli 2026
Review zonder uitnodiging
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Antwoord van Let Alliance

Good morning. Thank you for taking the time to leave this review, and I’m very sorry for the experience you’ve described.
We’d really like to investigate this in more detail so we can review what happened on your call and address it with the relevant team. Therefore, please can you send us either the referencing application number or the policy number of the insurance you initially signed up for.If you can email these details to customerexperience@letalliance.co.uk or call us on 0330 333 7126, we will investigate this further and come back to you with a response.
Thank you again for raising this - your feedback helps us improve the way we communicate with customers.

Beoordeeld met 5 van de 5 sterren

Great company

Today I spoke with Ben Gilbert from Let Alliance, this company and especially Ben are very professional, helpful and friendly. From start to finish everything was well explained and easy to complete. I would certainly recommend to others.

16 juli 2026
Review zonder uitnodiging
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Antwoord van Let Alliance

Thank you for your lovely feedback. We’re really pleased Ben made everything clear, friendly and easy from start to finish. Your recommendation means a lot, and we’ll be sure to pass your comments on to him.

Beoordeeld met 5 van de 5 sterren

Tracy Blaxall made sorting out my Home…

Tracy Blaxall made sorting out my Home Insurance a breeze. She explained my options clearly and made the whole process quick and simple. Excellent customer service, Thank you Tracy.

14 juli 2026
Review zonder uitnodiging
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Antwoord van Let Alliance

Thank you for your feedback. We’re delighted Tracy made arranging your Home Insurance quick, clear and straightforward. We appreciate your kind words and will be sure to pass them on to her.

Beoordeeld met 5 van de 5 sterren

Positive experience.

My experience was really good and positive. I spoke to Maia Iball. She was really helpfull, reassuring & lovely and took my Neurodivergence into account. Thank you so much.

9 juli 2026
Review zonder uitnodiging
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Antwoord van Let Alliance

Thank you for sharing this lovely feedback. We’re so pleased to hear you had such a positive experience with Maia. It’s great to know she was helpful, reassuring and took your neurodivergence into account throughout the process. We truly appreciate your kind words and will make sure Maia sees them.

Beoordeeld met 5 van de 5 sterren

Easy and straightforward

Spoke with a guy called Matthew greaves, very friendly and helpful and explained everything clearly. Thanks Matt

9 juli 2026
Review zonder uitnodiging
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Antwoord van Let Alliance

Thank you for sharing your feedback. We’re really pleased to hear Matthew was friendly, helpful and clear throughout your conversation. We appreciate your kind words and will make sure they’re passed on to him.

Beoordeeld met 4 van de 5 sterren

My experience with Mohammed Mia made it…

My experience with Mohammed Mia made it easier and clear for me to understand my tenancy rights and responsibilities.

10 juli 2026
Review zonder uitnodiging
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Antwoord van Let Alliance

Thank you for your lovely feedback.
I’m really pleased to hear that Mohammed was able to make your
tenancy rights and responsibilities clearer and easier to understand.
I’ll make sure your comments are passed on to him.

Beoordeeld met 5 van de 5 sterren

Quick and easy service

Quick and easy service, Maia was extremely helpful in getting everything set up, coupdnt be happier with the customer service I received today

10 juli 2026
Review zonder uitnodiging
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Antwoord van Let Alliance

Thank you for your great feedback.
I’m really pleased to hear you found the service quick and easy, and
that Maia was so helpful in getting everything set up. It’s great to
know you’re so happy with the customer service you received today.

Beoordeeld met 5 van de 5 sterren

Excellent Service from Maia Iball During My Insurance Renewal

I had a very positive experience renewing my insurance today. Maia Iball was professional, friendly, and extremely helpful throughout the process. She explained everything clearly and made the renewal straightforward and stress-free. Excellent customer service thank you, Maia!

8 juli 2026
Review zonder uitnodiging
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Antwoord van Let Alliance

Thank you for your fantastic feedback.
I’m delighted to hear you had such a positive experience renewing
your insurance and that Maia was professional, friendly and clear
throughout. It’s great to know she made the process straightforward and stress-free. I’ll be sure to pass your kind comments on to Maia.

Beoordeeld met 5 van de 5 sterren

Ben Gilbert’s assistance

Ben Gilbert assisted me today over the phone in setting up my home insurance, and he was incredibly helpful. This is my first time setting up insurance and Ben ensured everything was explained to me in detail and made the process very straight forward. Ben was polite and friendly, and I now feel confident and secure with the insurance I chose.

8 juli 2026
Review zonder uitnodiging
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Antwoord van Let Alliance

Thank you for your wonderful feedback.
I’m really pleased to hear Ben was able to make your first experience of setting up home insurance clear and straightforward. It’s great to know he explained everything in detail and helped you feel confident and secure with the cover you chose. I’ll make sure your kind comments are passed on to Ben.

Beoordeeld met 5 van de 5 sterren

Let Alliance

Had a phone call with Jessica Smith this morning regarding the next steps of my reference check for my new home. She was extremely polite, well-spoken and gave all the information I needed to make the right decisions for myself as-well as answering any questions I had. Very pleasant experience and very happy to now be set up and covered by yourselves!

7 juli 2026
Review zonder uitnodiging
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Antwoord van Let Alliance

Thank you for your lovely feedback.
I’m really pleased to hear that Jessica was so polite, clear and
helpful in explaining the next steps and answering your questions. It’s
great to know you had such a pleasant experience and that you’re now set
up and covered with us.

Beoordeeld met 5 van de 5 sterren

Fast process, great customer service

I was helped by Corey Hall! She was lovely and went through the process of documentations for my upcoming property! All my questions and concerns were addressed and answered and she was very helpful! Overall, great service ! :)

2 juli 2026
Review zonder uitnodiging
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Antwoord van Let Alliance

Thank you for your great feedback.
I’m really pleased to hear you found the process fast and that Corey was so helpful in going through your documentation and answering all your questions and concerns. It’s lovely to know you received such great service.

Beoordeeld met 5 van de 5 sterren

Cadey Jones was lovely on the phone

Cadey Jones was lovely on the phone. Was clear and explained all my options well

- Richard Erinfolami

6 juli 2026
Review zonder uitnodiging
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Antwoord van Let Alliance

Thank you for your lovely feedback.
I’m really pleased to hear that Cadey was so clear on the phone and explained all your options well. I’ll make sure your kind comments are passed on to her.

Beoordeeld met 5 van de 5 sterren

Great company to deal with

Ben Gilbert was friendly, helpful and thorough with sorting my insurance policy today. I asked many questions and Ben made sure I understood all areas of the policy covers. Using Let Alliance for my insurance policy has taken some stress away from me trying to navigate this myself, it was quick and easy to sort. Highly recommend getting a quote! Thanks again :)

3 juli 2026
Review zonder uitnodiging
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Antwoord van Let Alliance

Thank you for taking the time to share this wonderful review. We’re thrilled that Ben made the process straightforward and ensured you felt confident in your policy. It’s great to hear that using Let Alliance helped take the stress out of sorting your insurance. Your recommendation means a lot to us — thank you again.

Beoordeeld met 5 van de 5 sterren

Halim Senturk was patient with me even…

Halim Senturk was patient with me even when I had doubts about the whole insurance process. Thank you.

3 juli 2026
Review zonder uitnodiging
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Antwoord van Let Alliance

Thank you for your review. It’s great to hear that Halim was able to guide you through the insurance process with patience and care. We’re glad he could help you feel confident in your decisions.

Beoordeeld met 5 van de 5 sterren

I spoke with Ben Gilbert he was very…

I spoke with Ben Gilbert he was very friendly and thorough in helping me with my insurance policy talked me through everything I needed to know very professional and helpful

3 juli 2026
Review zonder uitnodiging
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Antwoord van Let Alliance

Thank you for sharing your feedback. We’re delighted to hear that Ben was friendly, thorough, and made sure you understood every part of your policy. It’s great to know you felt fully supported throughout the process.

Beoordeeld met 5 van de 5 sterren

Hal was such a great help contacting me…

Hal was such a great help contacting me about specialist tenancy insurance. Extremely professional and made the process so easy. Thank you Hal!

3 juli 2026
Review zonder uitnodiging
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Antwoord van Let Alliance

Thank you for sharing your review. It’s wonderful to hear that Hal was extremely professional and made everything simple from start to finish. We’re glad he could help.

Beoordeeld met 5 van de 5 sterren

Great customer service- feeing valued rather than on a checklist!

I spoke today with Cadey Jones who was so friendly and informative. The process of setting up the insurance was very easy and clear and I didn’t feel pressured into anything. That’s one less thing to worry about with my move!
Thanks again, Erica

3 juli 2026
Review zonder uitnodiging
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Antwoord van Let Alliance

Thank you for sharing your lovely feedback. We’re delighted to hear that Cadey was friendly, informative, and made setting up your insurance so easy and pressure‑free. It’s great to know we’ve helped take one thing off your moving to‑do list.

Beoordeeld met 5 van de 5 sterren

Maia Iball has been brilliant with…

Maia Iball has been brilliant with handling our insurance policy, the training and service is top notch with great policies as well. Highly recommend!

3 juli 2026
Review zonder uitnodiging
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Antwoord van Let Alliance

Thank you for sharing your review. It’s wonderful to hear that Maia provided excellent support and that you’re impressed with the quality of our service and policies. Your recommendation means a lot to us.

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