Lexxola Reviews 

I loved the packaging and the glasses themselves, truly was so devastated when I lost them but I reached out to the company and they were able to help out and get me squared away in less than 24 hours!

Amazing products and customer service experience to match. I had an issue with my order and Lexxola were extremely quick to resolve this, the products are also beautiful and well worth the money. Very pleased 😌

This brand is a scam. I ordered it after seeing it on Matilda Djerf's stories, the glasses were to small so I put in a request for a refund - they won't allow a refund of your money if you buy it on sale. This is against UK law, but they are somehow still in operation. I'm raising this to legal authorities, but want to warn people before buying

Super honest and swift responsive to my questions. The product's superior quality matches the service and care exhibited by the company. They definitely get their customers!

The customer service is second to none!!! I received a response to an issue within minutes and the problem was solved within a few days. I couldn't ask for a better experience and I must say this is the first time I've received such a quick resolution when I contact product suppliers. Very impressive

Customer service went above and beyond to solve my issue. Couldn’t be more happy with the service and the brand they’re so helpful and sweet!! Best customer service experience ever!!

Absolutely obsessed with the product & customer support! I ordered a pair of glasses through Lexxola that didn't work out the first go around (my lenses were too thick for the frames). I was worried because I'm based in LA and feared that I wouldn't make the exchange window to get a new pair. Emily from the Community team was extremely helpful and guided me through the whole process. I finally got my new pair of frames and am completely obsessed. I feel sexy and confident in them (they're the Alba Carat's in Leopard). Overall, I'm the primarily happy that this exchange process was pleasant rather than a headache.

Really amazing customer service! Thank you to the Lexxola team for getting back so promptly and solving my issues.

Their customer service is incredible! The best of any company I've experienced, an all round great product, from the items they sell to the brand and company they are.

We bought the jordy sunglasses for our daughter’s birthday. At first I am kind of unsure if it will look good on her. But when she wore them, looks chic and perfect on her. She is obsessed with it :)! Even if she is just wearing a simple outfit, it is still very stylish. Anyways, the shipping outside UK is definitely fast that we never had a problem at all. Speaking with Emily from the service team helped me all the way with all my questions, concerns and etc. Top quality and great customer service ever! Customers satisfaction is definitely Lexxola’s main priority. Thank you big time Lexxola and Emily :)! ‘Twas a great experience.

Excellent sunglasses. I’m in love. Great customer service as well.

The Best Support Team I’ve ever seen.
Thanks Lexxola!!

Emily from customer service is just brilliant. We needed to exchange our glasses for another style and she made the process so smooth and easy. I will definitely be purchasing again. Thank you :)

I reached out to Lexxola's customer service team about a broken pair of sunglasses I purchased last year and I received incredibly kind and understanding customer service from Emily on their team. I explained how much I love Lexxola, and was devastated to not be able to repair my sunglasses independently. Emily promptly offered to replace them for me with a variety of color options. These glasses arrived in one day and I'm so happy with my new pair. Lexxola and Emily went above and beyond to satisfy this long time fan / supporter which is more than appreciated. Great glasses, design, and care for their customers! Support independent businesses like Lexxola!

The team were beyond helpful in helping me with an exchange. Really efficient, positive and helpful - super easy to work with. Sometimes with b2c models its hard to speak to advisors but the Lexxola community were wonderful and reassuring.

Amazing customer service & the coolest frames, have bought 3 pairs over the last few years and all have lasted so well. Thanks Lexxola x

Emily in the customer service was super helpful and understanding. Probably the best customer service I've ever had! :)

As soon as I purchased my first pair of sunglasses, I was automatically greeted by Lexxola service via email. The representative (Alex) was very cordial. When I decided to do an exchange, Alex took care of the return process and immediately resent the exchange product. Lexxola customer service is great and product is quality made.

The product quality is great, unfortunately the glasses were just too small on my head. The customer service was really great when I had to make a return. There was an issue with the postage, and Emily was very responsive and helpful for making the return easy. Thank you!

I'd been having issues with my package for around a month now. I was emailing UPS and Lexxola for the past three weeks but it was going nowhere. I hopped on the chat and Patrick quickly resolved my issue and I got the exact answer/solution I needed in 5 minutes!

Great and efficient service, thank you Patrick!