Joseph was very patient as i had to rescedule our phone consult many times. He sent documents via email so i didn't feel pressure and could look at in my own time to make sure i was comfortable with... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I spoke to Shania yesterday. I genuinely can’t remember having had a clearer, easier, more positive energy filled customer service call. What a refreshing change. Also, the help she offered actu... Toon meer
Xyan Khandker offered great service; he was patient, responsive and answered the questions raised. He offered great options and guidance. Great to work with. Recommended.
Shania was an incredible agent to deal with - super efficient, friendly and impeccable with her service! She made the whole process so much easier and explained everything to me in a way I would under... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Life insurance decisions are big ones: we get that. Together with our partners, we help our customers make confident choices by comparing policies from some of Australia’s leading life insurers, all in one place. Our customers can choose from comprehensive policies, while easily comparing the features, benefits and premiums of each policy, and select the options to best suit their needs. Lifebroker is more than just a comparison site. We also support our customers for the life of their policy - from application to adjusting cover down the track. We help our customers get the cover they need to protect their lives and loved ones with confidence, while saving them valuable time, money and hassle along the way. To find out more about Lifebroker, visit lifebroker.com.au. If you’re interested in partnering with Lifebroker, email us on https://www.lifebroker.com.au/contact-us.
Contactgegevens
PO Box 5054, 3204, South Melbourne, Australië
- 13 54 33
- info@lifebroker.com.au
- www.lifebroker.com.au
4,7
Uitstekend
313 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Good experience
Prompt, professional service with good follow up. Easy to interact.
28 augustus 2024
Review zonder uitnodiging
Antwoord van Lifebroker
Thank you so much for your positive feedback! We're so glad that you had such a pleasant experience with us and will be sure to pass on your kind words.
Henry good easy to use very helpful
29 juli 2024
Review zonder uitnodiging
Antwoord van Lifebroker
Thank you so much for your positive feedback, Edward! We're so glad that you had such a pleasant experience with Henry and will be sure to pass on your kind words.
Easy and quick to amend policies
Was quick and easy process to amend my policies. Chris A, was very responsive and provided prompt responses and action where required.
17 juli 2024
Review zonder uitnodiging
Antwoord van Lifebroker
Thank you so much for your positive feedback, Rahul! We're so glad that you had such a pleasant experience with Chris and will be sure to pass on your kind words.
My experience was awesome soo friendly …
My experience was awesome soo friendly very informative and follows up AIA are brilliant to deal with TR Reed 😊
19 juli 2024
Review zonder uitnodiging
Antwoord van Lifebroker
Thank you so much for your positive feedback, Rae! We're so glad that you had such a pleasant experience with the team.
Angharad was very professional
Angharad was very professional, friendly, polite and helpful.
22 juli 2024
Review zonder uitnodiging
Antwoord van Lifebroker
Thank you so much for your positive feedback, Janette! We're so glad that you had such a pleasant experience with Angharad, we'll be sure to pass on your kind words.
An easy interaction with Lifebroker
An easy interaction with Lifebroker. I explained what I was after and they sourced the appropriate options. I chose one and it’s been sorted. Thank you.
16 juli 2024
Review zonder uitnodiging
Antwoord van Lifebroker
Thank you so much for your positive feedback, Paula! We're so glad that you had such a pleasant experience with the team.
Easy and helpful responses
Responsive and quick to address the alterations I had planned. An easy and efficient process. Thanks to Chris and Lifebroker
15 juli 2024
Review zonder uitnodiging
Antwoord van Lifebroker
Thank you so much for your positive feedback, Steve! We're so glad that you had such a pleasant experience with Chris and will be sure to pass on your kind words.
Chris was able to listen and help me to…
Chris was able to listen and help me to adjust my policy to my current situation. Chris informed me and supported me to make an informed decision.
11 juli 2024
Review zonder uitnodiging
Antwoord van Lifebroker
Thank you so much for your positive feedback, Annemarie! We're so glad that you had such a pleasant experience with Chris and will be sure to pass on your kind words.
Excellent service by Chris
Excellent service by Chris to reduce the yearly increment of sum insured. Chris was very professional and friendly and quickly rectify the issue. Great customer service. Thank you, Chris.
9 juli 2024
Review zonder uitnodiging
Antwoord van Lifebroker
Thank you so much for your positive feedback, Manjit! We're so glad that you had such a pleasant experience with Chris and will be sure to pass on your kind words.
Wonderful Customer Service
I recently contacted Lifebroker and spoke to Chris regarding my concerns related to the ever-increasing monthly costs of Life Insurance. Chris was very professional, knowledgeable, friendly, happy and positive in assisting me with my enquiry. He very clearly explained insurance comparisons and options to reduce costs. Problem sorted and paperwork promptly completed and lodged. Thanks Chris, it was a pleasure dealing with you.
9 juli 2024
Review zonder uitnodiging
Antwoord van Lifebroker
Thank you so much for your positive feedback, Shelley! We're so glad that you had such a pleasant experience with Chris and will be sure to pass on your kind words.
Great service and knowledge
I contacted Vishal initially to amend my Life Insurance and thanks to his knowledge he made me aware that I could actually make a claim on my trauma Insurance for a previous medical issue. I was unaware of what was covered under my Trauma cover so I suggest that you check what could be a possible under your trauma cover.
Thanks again Vishal and Lifebroker
4 juni 2024
Review zonder uitnodiging
Antwoord van Lifebroker
Thank you so much for your positive feedback, Terry! We're so glad that you had such a pleasant experience with Vishal and will be sure to pass on your kind words.
Caitlin was extremely helpful
Caitlin was great to liaise with. She not only took the time to understand my queries and concerns, but also presented me with viable solutions in a timely manner.
18 juni 2024
Review zonder uitnodiging
Antwoord van Lifebroker
Thank you so much for your positive feedback, Saranga! We're so glad that you had such a pleasant experience with Caitlin.
Excellent company to deal with.
Excellent company to deal with.
12 juni 2024
Review zonder uitnodiging
Antwoord van Lifebroker
Thank you so much for your positive feedback, Adrian! We're so glad that you had such a pleasant experience with the team.
100% owned by TAL. Buyer beware!
Lifebroker is 100% owned and operated by TAL, Australia's biggest insuer. It's essentially a lead generation business for TAL. So there is a massive conflic of interest from the outset. Don't be fooled by the friendly advisors and the appearance of independence. Comparisons of competing insurance providers are highly unlikely to be fair or impartial.
From three separate comparisons unsurprisingly TAL was the cheapest (and recommended) policy on each occassion. The moment you realise you've been suckered is when they increase your second year premiums by 20% and the once friendly advisors don't want to know about it. Insurance companies would disown their own mothers to make a buck. Know your needs and approach the insurers through a truly independent advisor.
31 mei 2023
Review zonder uitnodiging
Antwoord van Lifebroker
Hi Andrew, we're sorry to hear you feel this way. Lifebroker is proudly owned by TAL, but operates independently. As a comparison service, Lifebroker uses independent research to compare and present Life Insurance options across a range of insurers, allowing our customers to make an informed decision about the products and options that suit them. We’d appreciate the opportunity to talk through your concerns. Could you please respond to our private request for your contact details and we'll be in touch to discuss further. Thank you.
The approach is professional and…
The approach is professional and efficient. Chris is listen to what I want.
22 mei 2024
Review zonder uitnodiging
Antwoord van Lifebroker
Thank you so much for your positive feedback! We're so glad that you had such a pleasant experience with Chris.
Caitlin - friendly and helpful
I dealt with Caitlin when looking to adjust my life insurance premiums. She was very friendly and helpful. Sending through the required quotes and putting in place the selected option.
14 mei 2024
Review zonder uitnodiging
Antwoord van Lifebroker
Thank you so much for your positive feedback, Graeme! We're so glad that you had such a pleasant experience with Caitlin.
Insurance Change Well Handled
Chris was very helpful with my insurance payment change from monthly to annual. Have used Lifebroker for many years now and the service is always good. Highly recommend
2 mei 2024
Review zonder uitnodiging
Antwoord van Lifebroker
Thank you so much for your positive feedback, Kevin! We're so glad that you had such a pleasant experience with Chris.
Thanks very much for Christ's quick…
Thanks very much for Christ's quick response to my concerns about the overdue premiums payments.
22 april 2024
Review zonder uitnodiging
Antwoord van Lifebroker
Thank you so much for your positive feedback! We're so glad that you had such a pleasant experience with Chris, we'll be sure to pass on your kind words. Thanks again, E
politeness able to help and efficient
politeness able to help and efficient
2 april 2024
Review zonder uitnodiging
Antwoord van Lifebroker
Thank you so much for your positive feedback, Frank! We're so glad that you had such a pleasant experience with our team.
Nelly was absolutely fantastic and was…
Nelly was absolutely fantastic and was very helpful and professional and went over and above to help me out and resolve my issues and was patient in listening and understanding my situation, I will recommend him to anyone who is interested
Prashant
2 april 2024
Review zonder uitnodiging
Antwoord van Lifebroker
Thank you so much for your positive feedback, Prashant! We're so glad that you had such a pleasant experience with Nelly, we'll be sure to pass on your kind words. Thanks again, E
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.