Lifebroker Reviews 

313
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Joseph was very patient as i had to rescedule our phone consult many times. He sent documents via email so i didn't feel pressure and could look at in my own time to make sure i was comfortable with... Toon meer

Beoordeeld met 5 van de 5 sterren

I spoke to Shania yesterday. I genuinely can’t remember having had a clearer, easier, more positive energy filled customer service call. What a refreshing change. Also, the help she offered actu... Toon meer

Beoordeeld met 5 van de 5 sterren

Xyan Khandker offered great service; he was patient, responsive and answered the questions raised. He offered great options and guidance. Great to work with. Recommended.

Beoordeeld met 5 van de 5 sterren

Shania was an incredible agent to deal with - super efficient, friendly and impeccable with her service! She made the whole process so much easier and explained everything to me in a way I would under... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Verzekeraar
  2. ook in
  3. Financieel adviseur

Geschreven door het bedrijf

Life insurance decisions are big ones: we get that. Together with our partners, we help our customers make confident choices by comparing policies from some of Australia’s leading life insurers, all in one place. Our customers can choose from comprehensive policies, while easily comparing the features, benefits and premiums of each policy, and select the options to best suit their needs. Lifebroker is more than just a comparison site. We also support our customers for the life of their policy - from application to adjusting cover down the track. We help our customers get the cover they need to protect their lives and loved ones with confidence, while saving them valuable time, money and hassle along the way. To find out more about Lifebroker, visit lifebroker.com.au. If you’re interested in partnering with Lifebroker, email us on https://www.lifebroker.com.au/contact-us.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

313 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(313)

28 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Chris Anderson needs an increase in his…

Chris Anderson needs an increase in his salary! He has been attentive, helpful and a pleasure to deal with. He has gone beyond the standard level of service which is greatly appreciated.
Thanks heaps Chris :-)

19 september 2023
Review zonder uitnodiging
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Antwoord van Lifebroker

Thank you so much for your positive feedback, Stephanie! We're so glad that you had such a pleasant experience with Chris, we'll be sure to pass on your kind words. Thanks again, E

Beoordeeld met 5 van de 5 sterren

Fast and efficient service

Great, fast and efficient service with friendly and super helpful customer service. Would highly recommend.

1 september 2023
Review zonder uitnodiging
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Antwoord van Lifebroker

Thank you so much for your positive feedback! We're so glad that you had such a pleasant experience. Thanks again, E

Beoordeeld met 5 van de 5 sterren

I recently request some documents from…

I recently request some documents from Lifebroker, that was requested by our Superannuation Accountant and Auditor, due to requirement from ATO.

I emailed to Lifebroker, usually I will get a respond may be few day or a week after, this time I get a prompt responded by your staff "Sogand Gravina", she responded me quick and efficiently, I really surprised by her services, I am greatly appreciated.

Applaud, Applaud and Applaud, happy that Lifebroker own such ,kin and diligent staff.

From : Margaret Kha, Pentagon Super Trust

22 augustus 2023
Review zonder uitnodiging
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Antwoord van Lifebroker

Thank you so much for your positive feedback, Margaret! We're so glad that you had such a pleasant experience with Sogand, we'll be sure to pass on your kind words. Thanks again, E

Beoordeeld met 5 van de 5 sterren

Very easy to deal with and did…

Very easy to deal with and did everything he said he would.

21 augustus 2023
Review zonder uitnodiging
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Antwoord van Lifebroker

Thank you so much for your positive feedback, Dax! We're so glad that you had such a pleasant experience. Thanks again, E

Beoordeeld met 5 van de 5 sterren

thanks chris

thanks to chris for sorting out the issues with my insurance. he remained in contact throughout the process and was quick to respond to any inquiries

1 augustus 2023
Review zonder uitnodiging
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Antwoord van Lifebroker

Thank you so much for your positive feedback, Larissa! We're so glad that you had such a pleasant experience with Chris, we'll be sure to pass on your kind words. Thanks again, E

Beoordeeld met 5 van de 5 sterren

Fantastic service

Wow, what exceptional customer service! I have been emailing and talking with Sogand for a few weeks. She was patient and friendly as we went back and forth on our risk assurance needs. I changed my mind many times and asked her for so many quotes until I found the right fit for my husband and I. I was never made to feel like a bother. Sogand is a real asset to the organisation, if I was on the look out for a new employee, I would snatch her up :)

14 augustus 2023
Review zonder uitnodiging
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Antwoord van Lifebroker

Thank you so much for your positive feedback, Jean! We're so glad that you had such a pleasant experience with Sogand, we'll be sure to pass on your kind words. Thanks again, E

Beoordeeld met 5 van de 5 sterren

Great Experience

Great Experience. An Insurance broker anyone can trust.

14 augustus 2023
Review zonder uitnodiging
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Antwoord van Lifebroker

Thank you so much for taking the time to leave us such positive feedback, George! We're so glad that you had such a pleasant experience. Thanks again, E

Beoordeeld met 5 van de 5 sterren

Chris is always helpful

Chris is always helpful, quick in responding and is solving a problem or any inquiry.

9 augustus 2023
Review zonder uitnodiging
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Antwoord van Lifebroker

Thank you so much for your positive feedback, Peter! We're so glad that you had such a pleasant experience with Chris, we'll be sure to pass on your kind words. Thanks again, E

Beoordeeld met 5 van de 5 sterren

Sogand was very helpful and responsive…

Sogand was very helpful and responsive to my queries. She followed up promptly and was very pleasant to deal with. It was very refreshing to have such excellent customer service.

9 augustus 2023
Review zonder uitnodiging
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Antwoord van Lifebroker

Thank you so much for your positive feedback, Loredana! We're so glad that you had such a pleasant experience with Sogand, we'll be sure to pass on your kind words. Thanks again, E

Beoordeeld met 5 van de 5 sterren

Sogand is very serviceable and…

Sogand is very serviceable and courteous. Sogand sorted out any issues with our insurer without I having to get involved. That alone is a massive help.

9 augustus 2023
Review zonder uitnodiging
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Antwoord van Lifebroker

Thank you so much for your positive feedback, Kathy! We're so glad that you had such a pleasant experience with Sogand, we'll be sure to pass on your kind words. Thanks again, E

Beoordeeld met 5 van de 5 sterren

Sogand is absolutely fantastic and got…

Sogand is absolutely fantastic and got all of my issues sorted very promptly. She's incredibly courteous and professional and I highly recommended you guys keep Sogand, she is a credit to your company.

8 augustus 2023
Review zonder uitnodiging
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Antwoord van Lifebroker

Thank you so much for your positive feedback! We're so glad that you had such a pleasant experience with Sogand, we'll be sure to pass on your kind words. Thanks again, E

Beoordeeld met 5 van de 5 sterren

I would like to express my appreciation…

I would like to express my appreciation to Makiyya Khan for her time, effort and understanding. Thank you very much

20 juli 2023
Review zonder uitnodiging
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Antwoord van Lifebroker

Hi Rouen, thanks for the positive feedback. We're so glad you enjoyed our experience with Makiyya. Thanks again, E.

Beoordeeld met 5 van de 5 sterren

Sogand was lovely

Sogand was lovely, even though she called because a payment had not gone through.

And then she was helpful with some policy information and put me through to an another area.

She then checked I had my answers and I told her I got disconnected, she asked if she could do anything further.

Very nice :)

14 juli 2023
Review zonder uitnodiging
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Antwoord van Lifebroker

Hi Glenda, thanks for the positive feedback. We're so glad you enjoyed our service and will be sure to pass your feedback onto Sogand. Thanks again, E.

Beoordeeld met 5 van de 5 sterren

Good Service

First point of contact with Willaim Huang, created the tone for the service. He was courteous, friendly and willing to help. Asked my needs and then proceeded to advise me accordingly.

18 juli 2023
Review zonder uitnodiging
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Antwoord van Lifebroker

Thanks for the positive feedback, Mark. We're so glad that you had such a pleasant experience with our team, we'll be sure to pass on your kind words. Thanks again, E

Beoordeeld met 5 van de 5 sterren

Sogand & Cheryl were very professional…

Sogand & Cheryl were very professional and courteous.
Great attention to detail and informative. Very prompt service. Thoroughly recommend Lifebroker.

18 juni 2023
Review zonder uitnodiging
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Antwoord van Lifebroker

Thanks for the positive feedback, Adrian. We're so glad that you had such a pleasant experience with Sogand and Cheryl, we'll be sure to pass on your kind words. Thanks again, E

Beoordeeld met 5 van de 5 sterren

The broker was fantastic at working out…

The broker was fantastic at working out a policy change that met my needs and support me in getting it completed. Great and friendly service

10 juni 2023
Review zonder uitnodiging
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Antwoord van Lifebroker

Thanks for the positive feedback, Karen. We're so glad that you were impressed with your experience. Thanks again, E.

Beoordeeld met 5 van de 5 sterren

Feedback - Daniel Cookson

Daniel Cookson has been managing my insurance and he is very helpful and made the process very easy to understand. Daniel helped me source a better product for my insurance needs. Thank you

17 mei 2023
Review zonder uitnodiging
Logo Lifebroker

Antwoord van Lifebroker

Thanks for the positive feedback. We're so glad that you were impressed with your experience with Daniel, we'll be sure to pass on your kind words. Thanks again, E.

Beoordeeld met 5 van de 5 sterren

Number One Customer Service

Chris from Life broker was very helpful, we need more customer service people like him. He explained everything clearly and was a pleasure to deal with.

15 mei 2023
Review zonder uitnodiging
Logo Lifebroker

Antwoord van Lifebroker

Thanks for the positive feedback. We're so glad that you were impressed with your experience with Chris, we'll be sure to pass on your kind words. Thanks again, E.

Beoordeeld met 5 van de 5 sterren

Excellent service

Chris from Lifebroker was so helpful when I called to cancel my policy. Made the process so easy, quick and was very understanding. Excellent service, 10/10!!

8 mei 2023
Review zonder uitnodiging
Logo Lifebroker

Antwoord van Lifebroker

Thanks for the positive feedback. We're so glad that you were impressed with your experience with Chris, we'll be sure to pass on your kind words. Thanks again, E.

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