TERRIBLE After-Sales Service
Ordered some medication from Lifestyle Pharmacy online but when it arrived it was a different brand to what they advertised on the page. I ordered specifically because I wanted the brand they were offering (because I get the least side effects with that particular brand).
All attempts to contact Lifestyle Pharmacy have been ignored.
6 emails, 4 telephone messages over the course of the last week and nothing, no response whatsoever.
Their website states: "At Lifestyle Pharmacy we are committed to providing the highest level of customer service". My experience would suggest this is false.
I am looking into how to make a formal complaint against an online pharmacy, as purchasing medication and being supplied with something other than what was shown is not acceptable.
It should not be this difficult to contact a *legitimate* online pharmacy after purchasing medication.
Posting anonymously since this purchase is of a sensitive medical nature, but if Lifestyle Pharmacy are reading this, my order number is #17009.








