Lily Comms - Business Communications and IT Solutions Reviews 2.003

We recently worked with Chris Grimes at Lily Comms to deploy Claude Code within a Linux isolated environment across 10 users at DNASTREAM. It wasn't a straightforward implementation — there were real technical challenges along the way — but Chris handled every step with patience, diligence, and a methodical approach that gave us confidence throughout.

The rollout completed successfully and all 10 users are now up and running. Chris communicated clearly at each stage and never cut corners. Exactly the kind of support you want when you're dealing with a technically complex deployment.

Highly recommended!!

Thanks Ash - efficient and quick

Hamzah
Super Speedy, knew our system and solved the problem quickly

We got in to difficulties having purchased a new phone - I have to say Ashley was fantastic - he calmly talked us though making the necessary changes and adjustments - thank you!!!

Ashley Hodgson saved my sanity!
My new iphone managed to delete my business email. Ashley remained calm and when all around was losing the will! He talked me through it and I cannot thank him enough. He saved a new iphone from being thrown out of a window ! He's an absolute star !

The service received and customer service has been poor, unexpected and inconsistent billing, booked engineers who don't turn up on date and time specified. Would strongly advise to look elsewhere for IT support.

I spoke to Richard today to set up our WiFi telephones and couldn’t be more impressed. Richard was very professional and patient. He guided me through every step with ease.

Andy and Cobi couldnt have been more helpful in the past few weeks supporting me getting back operational with certain aspects that were causing me access issues. Cannot fault them one bit. Excellent remote service that so far cannot be faulted.Thank you guys .

Jacob was so helpful and patient. A lot of my important files had disappeared, he manged to find and retrieve them for me and make some disc space.

Benny was very helpful and solved my problem

Richard was particularly patient and helpful getting a significant issue for our system resolved over the phone today. Really great support for a busy city centre hotel, thank you

Straight to the solution. perfect solution

Richard from LillyComms provided an excellent service while resolving the phone issues we were experiencing. He was professional, knowledgeable, and quick to identify the root cause of the problem. Communication throughout was clear and helpful, and he ensured everything was fully tested and working correctly before finishing the job and checked with the teams on site if there was anything else he could help with before he left. Would Highly recommend Richard!

Patrice was super helpful; and was able to install and complete issues with our new 8x8 system we were struggling to download and set up and he went around our office to ensure we were all completed
thank you

We had a very positive experience with Lilli Coms Ltd. Their team was professional, responsive, and easy to work with from start to finish. Communication was clear throughout the process, and they made sure everything was handled efficiently and on time.

What stood out most was oliver’s excellent customer service and attention to detail. Oliver was always willing to answer questions and made the whole experience smooth and stress-free.

A massive thank you to Oliver who has attended more then once and Aidan who visited our office initially with Oliver.

I would highly recommend Lilli Coms Ltd to anyone looking for reliable and professional service.

Hamzah was very helpful setting up add ins for Claude AI on my system.

Hamzah was incredibly helpful and friendly in getting my new device set up. He went out of his way to ensure I had all I needed on my new machine.

Hamzah - was very help came out within 15mins and solved our issue.

We had Richard for a survey and was thoroughly impressed by his professionalism and attention to detail. The report was not only comprehensive but delivered promptly, allowing us to move forward quickly. Richard took the time to go through the findings with me in detail, answering all our questions patiently. High-quality service—I would highly recommend him to anyone looking for a reliable and knowledgeable professional."