Lily Comms - Business Communications and IT Solutions Reviews 

Great service once again adding a new feature for some of our users.
Always someone to talk to, always deal with the issue quickly - can't recommend enough.
Thanks Brooke for your help as always

Mike and Richard were brilliant. They were very personable and talked through stuff with staff. Very effective and completed the task fantastically.

Benny went above and beyond to help solve the issue with our handsets. This meant we didn't have to pay for an engineer to come out and resolve the issue. Thank you Benny for your patience with me!

Andrew was amazing , was really helpful and was able to resolve a number of issues , he was very polite , easy to talk to and very professional Great technician

Mike and Richard came to our business property to install faster broadband and working pjone lines. They were friendly, polite and professional. top service.

Mike and Richard completed a fantastic job at getting us all connected on new Fibre broadband within our home they were very efficient

Jason - the engineer that came to site was fantastic. He arrived early to set everything up, was knowledgeable and personable. Was happy to set up how we wanted - even accommodating a few last minute changes!

We have been left with a working solution thanks to Jason! He was good fun as well which always helps for a Friday afternoon!

I have dealt with Lily Comms for several years, new phone systems, wifi, mobiles etc, and found the company excellent, WHY? because there is always someone available to talk to, should i have any problems, however to stand out members of staff Mathew Hawkins and Andrew Ayre are off the scale with regards help so a big thankyou, also there I.T. department whenever i have an issue are always on hand. Are Lilly the cheapest? or most expensive? i have no idea, time is money, problems need solving, answers are needed. That's why i keep my business with the Lilly Team 5 stars from us here at HP Fabric

Richard was fantastic , great service and very helpful

Jack resolved issue very quickly, he was also friendly :)

I recently acquired another business and decided to switch our telephony service from the current provider to Lily Comms. The service I received throughout the entire process was outstanding.

From the outset, Euan, my account manager, handled all the arrangements seamlessly and made the transition incredibly straightforward. The engineer, Jason, was professional, knowledgeable, and extremely helpful during the installation.

The aftercare support was equally impressive. Benny went above and beyond to ensure that every change I required was completed before ending the call, which was greatly appreciated.

Well done to everyone at Lily Comms - it’s refreshing to see a company where excellent customer service is clearly at the heart of everything they do.

I had a great experience with the IT support team- Jacob in particular was extremely helpful. He was quick to respond, knowledgeable, and resolved my issue efficiently.

Brilliant service from Richard and all at Lilly comms

Josh is extremely helpful and polite and always solves the problem!

Patrice was very knowleable and was able to sort the issues I was having connecting my new laptop to the system

Richard and Mike were very helpful and informative very efficient at their job. Both were wonderful to have here

Ashley Hodgson from Lily was absolutely great and really helped me with my laptop - keeping me updated at every stage of the process!

Lily have always provided a great and efficient service to my company.

We recently worked with Chris Grimes at Lily Comms to deploy Claude Code within a Linux isolated environment across 10 users at DNASTREAM. It wasn't a straightforward implementation — there were real technical challenges along the way — but Chris handled every step with patience, diligence, and a methodical approach that gave us confidence throughout.

The rollout completed successfully and all 10 users are now up and running. Chris communicated clearly at each stage and never cut corners. Exactly the kind of support you want when you're dealing with a technically complex deployment.

Highly recommended!!