Lily Comms - Business Communications and IT Solutions Reviews 

2.065
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Would you believe doing a simple answer phone message recording on the phone could be such a task... Well it did but luckily for us rang lily explained we were going to be out of office for a funera... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Lily's engineer, Richard spent the day with us setting up our new phones. He was very friendly attentive, and helped with any initial issues we were having. He went above and beyond to make sure we we... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Matthew Hawkins sorted a new MiFi device for our MD earlier this year. Nothing was too much trouble and he ensured the device was tested before he sent it out. Now the good weather is here, MD is happ... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Hamzah attended on site this morning to set up my new laptop. To say he was helpful would be an understatement, Hamzah went over and above, to make sure I had everything I needed throughout set up.... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Conference callservice
  2. Cloud computingservice
  3. Cloud opslagservice
  4. Computerbeveiligingsservice
  5. Telefoonmaatschappij
  6. Videovergaderingservice

Geschreven door het bedrijf

Remove the hassle from your business services! At Lily, we provide innovative and cost-effective solutions to SME’s. Our focus is to do everything we can to develop your business by: • Improving your operations • Creating efficiencies • Increasing revenue • And saving you money! Our approach is to get to know your business, the solutions you are using and your current needs and requirements. Equipped with this wealth of knowledge we can be confident you will be delighted with our chosen solution. We have a huge eco-system of products and services meaning you can have all your solutions under one roof, making it simple to manage and cost effective. Our portfolio includes cloud, on-premise systems, connectivity, IT, mobile, energy and merchant services! As part of our service you receive a dedicated Account Manager who actually cares about your business and will be able to provide you with advice when required.

Remove the hassle from your business services!

Geschreven door het bedrijf

At Lily, we provide innovative and cost-effective solutions to SME’s.

Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(2.065)

289 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Hamzah

Hamzah
Super Speedy, knew our system and solved the problem quickly

19 mei 2026
Review zonder uitnodiging
Logo Lily Comms - Business Communications and IT Solutions

Antwoord van Lily Comms - Business Communications and IT Solutions

Hi Becky,

We're delighted to hear you're pleased with the service provided by Hamzah.

Thanks for leaving your review,
Lily

Beoordeeld met 5 van de 5 sterren

Fantastic assistance from Ashley

We got in to difficulties having purchased a new phone - I have to say Ashley was fantastic - he calmly talked us though making the necessary changes and adjustments - thank you!!!

18 mei 2026
Review zonder uitnodiging
Logo Lily Comms - Business Communications and IT Solutions

Antwoord van Lily Comms - Business Communications and IT Solutions

Hi James,

Many thanks for your review. Positive reviews such as yours are a great boost for our team who work very hard to make sure we deliver great customer service.

Thanks again and take care,
Lily

Beoordeeld met 5 van de 5 sterren

Saved My Sanity

Ashley Hodgson saved my sanity!
My new iphone managed to delete my business email. Ashley remained calm and when all around was losing the will! He talked me through it and I cannot thank him enough. He saved a new iphone from being thrown out of a window ! He's an absolute star !

18 mei 2026
Review zonder uitnodiging
Logo Lily Comms - Business Communications and IT Solutions

Antwoord van Lily Comms - Business Communications and IT Solutions

Hi James,

We're delighted to hear you're pleased with the service provided by Ashley.

Thanks for leaving your review,
Lily

Beoordeeld met 1 van de 5 sterren

Look elesewhere for IT support

The service received and customer service has been poor, unexpected and inconsistent billing, booked engineers who don't turn up on date and time specified. Would strongly advise to look elsewhere for IT support.

15 mei 2026
Review zonder uitnodiging
Logo Lily Comms - Business Communications and IT Solutions

Antwoord van Lily Comms - Business Communications and IT Solutions

Hi Sarah,

We're sorry to hear of your experience and we are aware that our Customer Success Team have contacted you in relation to the challenges and to reach a full resolution as quickly as possible.

Kind regards,
Lily

Beoordeeld met 5 van de 5 sterren

Richard Cavanagh

I spoke to Richard today to set up our WiFi telephones and couldn’t be more impressed. Richard was very professional and patient. He guided me through every step with ease.

14 mei 2026
Review zonder uitnodiging
Logo Lily Comms - Business Communications and IT Solutions

Antwoord van Lily Comms - Business Communications and IT Solutions

Hi Stephanie,

We're delighted to hear you're pleased with the service provided by Richard.

Thanks for leaving your review,
Lily

Beoordeeld met 5 van de 5 sterren

Excellent Remote Support Service

Andy and Cobi couldnt have been more helpful in the past few weeks supporting me getting back operational with certain aspects that were causing me access issues. Cannot fault them one bit. Excellent remote service that so far cannot be faulted.Thank you guys .

14 mei 2026
Review zonder uitnodiging
Logo Lily Comms - Business Communications and IT Solutions

Antwoord van Lily Comms - Business Communications and IT Solutions

Hi Debbie,

Thank you for taking the time to leave us a 5-star review and your comments regarding Andy and Cobi.

Lily

Beoordeeld met 5 van de 5 sterren

Lost Files

Jacob was so helpful and patient. A lot of my important files had disappeared, he manged to find and retrieve them for me and make some disc space.

14 mei 2026
Review zonder uitnodiging
Logo Lily Comms - Business Communications and IT Solutions

Antwoord van Lily Comms - Business Communications and IT Solutions

Hi,

Many thanks for your review. Positive reviews such as yours are a great boost for our team who work very hard to make sure we deliver great customer service.

Thanks again and take care,
Lily

Beoordeeld met 5 van de 5 sterren

Benny was very helpful and solved my…

Benny was very helpful and solved my problem

14 mei 2026
Review zonder uitnodiging
Logo Lily Comms - Business Communications and IT Solutions

Antwoord van Lily Comms - Business Communications and IT Solutions

Hi Rob,

Thank you for taking the time to leave us a 5-star review and your comments regarding Benny.

Lily

Beoordeeld met 5 van de 5 sterren

Great support

Richard was particularly patient and helpful getting a significant issue for our system resolved over the phone today. Really great support for a busy city centre hotel, thank you

14 mei 2026
Review zonder uitnodiging
Logo Lily Comms - Business Communications and IT Solutions

Antwoord van Lily Comms - Business Communications and IT Solutions

Hi Tess,

We're delighted to hear you're pleased with the service provided by Richard.

Thanks for leaving your review,
Lily

Beoordeeld met 5 van de 5 sterren

Straight to the solution

Straight to the solution. perfect solution

13 mei 2026
Review zonder uitnodiging
Logo Lily Comms - Business Communications and IT Solutions

Antwoord van Lily Comms - Business Communications and IT Solutions

Hello Michael,

Thank you for your feedback! We appreciate your positive comments about our team. Your 5-star rating is greatly appreciated.

Thanks again and take care,

Lily

Beoordeeld met 5 van de 5 sterren

Excellent service

Richard from LillyComms provided an excellent service while resolving the phone issues we were experiencing. He was professional, knowledgeable, and quick to identify the root cause of the problem. Communication throughout was clear and helpful, and he ensured everything was fully tested and working correctly before finishing the job and checked with the teams on site if there was anything else he could help with before he left. Would Highly recommend Richard!

13 mei 2026
Review zonder uitnodiging
Logo Lily Comms - Business Communications and IT Solutions

Antwoord van Lily Comms - Business Communications and IT Solutions

Hi Rebecca,

Thank you for your feedback! We appreciate your positive comments about Richard. Your 5-star rating is greatly appreciated. We will make sure to pass along your appreciation to him!

Thanks again and take care,

Lily

Beoordeeld met 5 van de 5 sterren

Patrice was super helpful

Patrice was super helpful; and was able to install and complete issues with our new 8x8 system we were struggling to download and set up and he went around our office to ensure we were all completed
thank you

12 mei 2026
Review zonder uitnodiging
Logo Lily Comms - Business Communications and IT Solutions

Antwoord van Lily Comms - Business Communications and IT Solutions

Hello Vanessa,

Thank you for taking the time to leave us a 5-star review and your comments regarding Patrice!

Lily

Beoordeeld met 5 van de 5 sterren

We had a very positive experience with…

We had a very positive experience with Lilli Coms Ltd. Their team was professional, responsive, and easy to work with from start to finish. Communication was clear throughout the process, and they made sure everything was handled efficiently and on time.

What stood out most was oliver’s excellent customer service and attention to detail. Oliver was always willing to answer questions and made the whole experience smooth and stress-free.

A massive thank you to Oliver who has attended more then once and Aidan who visited our office initially with Oliver.

I would highly recommend Lilli Coms Ltd to anyone looking for reliable and professional service.

11 mei 2026
Review zonder uitnodiging
Logo Lily Comms - Business Communications and IT Solutions

Antwoord van Lily Comms - Business Communications and IT Solutions

Hi Ana,

Thank you for your feedback! We appreciate your positive comments about Oliver. Your 5-star rating is greatly appreciated. We will make sure to pass along your appreciation to him!

Thanks again and take care,

Lily

Beoordeeld met 5 van de 5 sterren

Hamzah was very helpful setting up add…

Hamzah was very helpful setting up add ins for Claude AI on my system.

11 mei 2026
Review zonder uitnodiging
Logo Lily Comms - Business Communications and IT Solutions

Antwoord van Lily Comms - Business Communications and IT Solutions

Hello,

Thank you for taking the time to leave us a 5-star review and your comments regarding Hamzah!

Lily

Beoordeeld met 5 van de 5 sterren

Hamzah was incredibly helpful and…

Hamzah was incredibly helpful and friendly in getting my new device set up. He went out of his way to ensure I had all I needed on my new machine.

11 mei 2026
Review zonder uitnodiging
Logo Lily Comms - Business Communications and IT Solutions

Antwoord van Lily Comms - Business Communications and IT Solutions

Hello Ellie,

Thank you for your feedback! We appreciate your positive comments about Hamzah. Your 5-star rating is greatly appreciated. We will make sure to pass along your appreciation to him!

Thanks again and take care,

Lily

Beoordeeld met 5 van de 5 sterren

Hamzah

Hamzah - was very help came out within 15mins and solved our issue.

10 mei 2026
Review zonder uitnodiging
Logo Lily Comms - Business Communications and IT Solutions

Antwoord van Lily Comms - Business Communications and IT Solutions

Hello,

Thank you for taking the time to leave us a 5-star review and your comments regarding Hamzah!

Lily

Beoordeeld met 5 van de 5 sterren

Patrice from Lilly Technical Support…

Patrice from Lilly Technical Support was extremely helpful and professional in resolving the issues with my laptop. They were patient, knowledgeable, and made the whole process straightforward and stress-free. Patrice successfully helped me reconnect and print to the office printer, ensuring everything was working properly before finishing the support session. Excellent customer service and technical support throughout — very much appreciated

8 mei 2026
Review zonder uitnodiging
Logo Lily Comms - Business Communications and IT Solutions

Antwoord van Lily Comms - Business Communications and IT Solutions

Hi George,

Thank you for your wonderful review!

Positive reviews such as yours are a great boost for our team who are working very hard to make sure we deliver great customer service.

We will make sure to pass along your appreciation to Patrice!

Thanks again,
Lily

Beoordeeld met 5 van de 5 sterren

5* Customer Service

Always a great experience with any Lily Comms interaction. Cheers for helping, Benny!

7 mei 2026
Review zonder uitnodiging
Logo Lily Comms - Business Communications and IT Solutions

Antwoord van Lily Comms - Business Communications and IT Solutions

Hi R Stimpson,

We're delighted to hear you're pleased with the service provided by Benny!

Thanks for leaving your review,

Lily

Beoordeeld met 5 van de 5 sterren

Aidan and Ollie have been amazing

Aidan and Ollie have been amazing, from the very first point of communication, throughout the journey and install, to the very end. They been nothing but professional, helpful and punctual. There work has been flawless, showing great workmanship and attention to detail. Will always rave on about these 2 from Lily!!

Amit
Director
Divine Group

7 mei 2026
Review zonder uitnodiging
Logo Lily Comms - Business Communications and IT Solutions

Antwoord van Lily Comms - Business Communications and IT Solutions

Hi Amit,

Many thanks for your review. Positive reviews such as yours are a great boost for our team who are working very hard to make sure we deliver great customer service.

Thanks again and take care,

Lily

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