Link Financial Outsourcing Reviews 1.281

The worst company ever .I do suspect them of fraud I have an account with them . The account never worked to go online it says that they don't find the details you try to find them nobody's answering the phone I've done that four of five times they're lying of the amount that I need to give them I meant to have an loan of a 1000£ that I paid 500 pounds from my bank account is showing that to them and from another bank account 300 pounds there's still sending me letter that I owe them 760 pounds where they come in with the amount I don't understand. I send them a email no answer to the email as well I'll be documenting everything and go further with going in court and accuse them to fraud.

**additional info added 2 hours after link financial replied... Where is this request for further info?? I haven't had a message or email asking for it... Again my point is upheld.. Joke of a company!!!! ****

How are you supposed to sort your finances out when you cant even speak to these people!!!?
All I am trying to do is get a settlement figure to clear my loan off, calls never get answered, left several voicemail, sent emails and not responded to.
My next step will be to cancel my payment, I'm pretty sure they will contact me if I do that!!!
Absolute joke of a company

Reece from Link was very helpful. He provided me with all the information i needed and dealt with my query quickly and efficiently.

what have you got to do to speak to someone from this company? Emails not replied to and phone calls never answered- beyond frustrating!!

Jo was a very nice lady very helpful and gave good clear answers to help me understand everything thank you Jo

I Would like to know how people are getting thru on telephones three calls again today, left number to call back on, but no response again, my wife is on a cancer journey as well, and the anxiety to speak to somebody is very hard.

I ask Trustpilot, to phone this company on their various numbers to see if you can get thru. Because 3 x calls recorded, where Link cut you off.

You have sent letter potentially threatening court action, bring it on, NOTE, I WILL TRANSFER TO MY LOCAL COURT IN MY DEFENSE. You will have a long drive.

Had a fantastic conversation this afternoon with Kye, who made the whole process very relaxed and informal. All the information was both concise and easily digested. I'm extremely happy with the whole process from start to finish.

So far I have left 5 voicemails and sent 6 emails to both the info and complaints mailbox and had no reply to anyone. I am trying to get help with a case of identity theft that is affecting my credit score, all agencies I have spoke to, have said it needs to be the debt management company. Please can somebody help !

I have received a letter from Link, have tried numerous times to get in contact with them and they are impossible to get hold of! How can people come to agreements if they are impossible to contact! It's appalling

I have tried on numerous occasions to contact this company by phone, and after been put on hold for up to 45 minutes at a time, they then hang up on me. I am happy to come to some sort of agreement however if communication is difficult or non-existent how can I find a solution to the issue. Very unprofessional

Yet another Company that try to get paid from Debts that are not legally enforceable. They buy old debts then try to harass people into paying them

Companies like this have ZERO POWER. Never admit liability to any debt they chase. Never give them any personal data, No name, No address, Nothing

Communicate only via Email and ask them for 3 Documents

1) The Deeds of Assignment
2) An up to date statement showing all payments made to the Account within the last 6 years
3) A signed True Original Copy of the Agreement

Without this information which they are legally required to provide the debt is not enforceable.

Debt collectors have ZERO LEGAL STANDING OR POWER ! They cannot do anything unless they have a High Court Writ. Any documentation they provide on the doorstep must have a WET SIGNATURE SIGNED BY A JUDGE THAT DAY

If they have not got that laugh at them. You do not have to speak to them or open the door to them. They can send as many letters as they want, don’t respond. They must adhere to set regulations. They cannot constantly call you. You tell them what hours you are available and then it’s up to you to decide to answer the phone.

I am fed up of these parasites chasing people and harassing people for debts that are not legally enforceable.

Know your rights !

STATUTE BARRED !

Consumer Credit Act !

Don’t let these scumbags ruin your life,

The advisers were very polite and helpful. They explained everything clearly.

I have nothing but issues with this company, emailed them 3rd April and three times since this date using 4 different email. They have chosen to ignore me. This has also happened several times before. They do not want to help

Good visitor who realised that because of my throat cancer and no VOLUME in voice I'd made all possible to make contact with Lloyds bank. The agent who called at my house was understanding and professional. He will tell you agreement was sorted immediately. Perhaps Lloyds bank will take lessons from you about employee service training. Muchas Grasius. Mr Ronald Toombs.

Friendly and understanding

Amber was lovely and put me at ease.Talked me through everything.

Jack was really helpful and understanding of my situation, he listened and provided the best support where possible

Worst company ever, never answer the phone, wrote to me saying I have not paid and broke my agreement! That's funny, I dont have an agreement with them.. maybe that why.. hopefully they take me to court :) I can have fun with them then

Very helpful and friendly to deal with and compassionate

These guys simply do not answer the phone at all 3 days of trying to ring then with no answer I can hum the full trumpet waiting song