Ethan was fantastic, was on hold for less than a few seconds and then he answered. Completely understanding of my situation and no judgement. Extremely helpful and managed to arrange a plan for me wit... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Spoke to Mark Jones over the phone, extremely professional, concise, reassuring and well spoken. The perfect type of person you could speak to when dealing with a procedure over the phone. Was happy t... Toon meer
Bedrijf heeft geantwoord
Absolulety fuming... You keep sending me letters saying your trying to get hold me. HOW ABOUT YOU ANSWER YOR EMAILS!!!!! I've sent multiple emails to your info address and your complaints add... Toon meer
Bedrijf heeft geantwoord
Jo was extremely helpful on the phone and put my mind at ease. I didn’t have a very good experience with this company as it was difficult to get in touch. I had emailed several times and tried to so... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Link Financial Outsourcing
Geschreven door het bedrijf
Link Financial Outsourcing is one of the best-established credit management companies in the UK.
Some lenders find the administration of loans and credit burdensome, and choose to pass on the debts they’re owed to us to manage. We are fair, helpful and sympathetic and we’re committed to doing the right thing for our customers, working hard to find a positive outcome for each and every one of them. Since 1998, we’ve helped more than 4 million people resolve their financial issues.
We’re here to help, so if you have a question or need any assistance please call us on 0800 064 4499, or you can find more information or make a payment on our website: www.linkfinancial.eu
Some lenders find the administration of loans and credit burdensome, and choose to pass on the debts they’re owed to us to manage. We are fair, helpful and sympathetic and we’re committed to doing the right thing for our customers, working hard to find a positive outcome for each and every one of them. Since 1998, we’ve helped more than 4 million people resolve their financial issues.
We’re here to help, so if you have a question or need any assistance please call us on 0800 064 4499, or you can find more information or make a payment on our website: www.linkfinancial.eu
Contactgegevens
Verenigd Koninkrijk
- www.linkfinancial.eu
4,1
Goed
1K reviews
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Heeft 89% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Won’t prove debt is owed with a deed of assignment….
I sent 3 lots of letter over 6 weeks asking for deed of assignment to show proof they bought the debt, which legally requires 2 signatures from the seller of debt and 2 from the buyer. Yet they still haven’t or couldn’t provide me with the deed of assignment, in the court of law this must be provided to prove a debt is owed….yet they continue to harass me with continuous letters of demand. The debt is statute barred and still chasing a debt that no longer exists. I will NOT and shall NOT respond to any false demands from this company. I even sent a letter to Selina Burdell back in February on the 4th and I still have not heard from her. FOS will have a field day with this complaint.
9 maart 2026
Review zonder uitnodiging
Antwoord van Link Financial Outsourcing
Thank you for sharing your feedback with us. We have sent you a separate request for some additional information, and we would be grateful if you could provide the details so that we can investigate and fully address your concerns.
Very polite Agent well spoke so I could…
Very polite Agent well spoke so I could understand clearly to answer him the questions . I believe his name was Reese thank you
11 maart 2026
Review zonder uitnodiging
Antwoord van Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
Hannah was really nice
Hannah was really nice. I have an invisible same disability which impacts on my cognition. She has made notes for future calls and made sure I was ok to go ahead with the process.
As well as resolved my query.
Hannah certainly earned her money in my call today. Thank you Hannah
10 maart 2026
Review zonder uitnodiging
Antwoord van Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
Reece was very helpful
Reece was very helpful, friendly, understanding and kind! :)
10 maart 2026
Review zonder uitnodiging
Antwoord van Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
Antwoord van Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
Very professional
Agent was very kind friendly and polite and worked out a payment plan suitable for me
9 maart 2026
Review zonder uitnodiging
Antwoord van Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
All the staff was lovely but Emily in…
All the staff was lovely but Emily in particular went above and beyond. She is an absolute star
5 maart 2026
Review zonder uitnodiging
Antwoord van Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
The staff at Link Financial are always…
The staff at Link Financial are always very helpful and understanding, and will go beyond their remit to explain and assist the process. They are very empathetic and sympathetic to my situation and their friendly and warm attitudes makes life a lot easier. Thank you from the bottom of my heart.
6 maart 2026
Review zonder uitnodiging
Antwoord van Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
Gemma Wilkins was amazing
Gemma Wilkins was amazing. She was very friendly and helpful.
4 maart 2026
Review zonder uitnodiging
Antwoord van Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
I made the payment as usual,for…
I made the payment as usual,for February but they still sending me texts...about pls make a payment ....and giving me stress that my bank transfer didn't go true....SO CUSTEMER SERVICE VERY UNPROFESSIONAL....
2 maart 2026
Review zonder uitnodiging
Antwoord van Link Financial Outsourcing
Thank you for sharing your feedback with us, and I’m truly sorry to hear that you’re not satisfied with the response you received. We completely understand your frustration, and we want to make sure we address all your concerns properly.
To provide you with the best possible assistance, I’d like to arrange a follow-up call at a time that’s most convenient for you. This will allow us to discuss the issue in more detail and work towards a resolution that meets your expectations.
Could you kindly let me know when you’d be available for the call, or feel free to reach out to us at 0800 064 4499? We truly appreciate your patience, and we’re committed to making this right for you. Looking forward to speaking with you soon.
Thank you Reas Riss to help me he was…
Thank you Reas Riss to help me he was very kind and helped me with my finance
3 maart 2026
Review zonder uitnodiging
Antwoord van Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
Helpful support
Had to sort out the accounts and my call was handled by Reece - he was calm and friendly and explained everything with detail. Went through everything fairly swiftly.
3 maart 2026
Review zonder uitnodiging
Antwoord van Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
Found a way forward
Spoke to Gemma regarding a debt I'd forgotten about. She was sympathetic and polite and managed to sort out an affordable repayment p.an with the minimum of fuss and bother. No hassle and no pressure . Happy as I could be bearing in mind the circumstances.
3 maart 2026
Review zonder uitnodiging
Antwoord van Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
Polite friendly and very nice assistant.
Polite friendly and very nice assistant.
2 maart 2026
Review zonder uitnodiging
Antwoord van Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
Awful company to contact
I have been paying Link for several months and I want to speak to them about a consolidation offer to clear the payments. It seems unless they ring you they dont want to know. As others have said, no answer to calls or emails and standard answers to reviews. the worst debt company I have ever seen.im sure you will offer to arrange a call to me with the standard reply that everyone gets. If you can actually do it that would be great if you could give me an idea how I can give you my phone number
2 maart 2026
Review zonder uitnodiging
Antwoord van Link Financial Outsourcing
We are sorry to hear that you have experienced difficulties in communicating with us. We have sent you a separate request for some additional information, and we would be grateful if you could provide the details so that we can investigate what has gone wrong and fully address your concerns.
Thank you for taking the time to share your feedback. Please be assured that we take your concerns seriously.
Terrible to get through to
Terrible to get through to. Been trying all morning
2 maart 2026
Review zonder uitnodiging
Antwoord van Link Financial Outsourcing
We are sorry to hear that you have experienced difficulties in communicating with us. We have sent you a separate request for some additional information, and we would be grateful if you could provide the details so that we can investigate what has gone wrong and fully address your concerns.
Thank you for taking the time to share your feedback. Please be assured that we take your concerns seriously.
Thank you for you help and advice
Thank you for you help and advice. Vocie was calm and reassuring. Really appreciate it.
2 maart 2026
Review zonder uitnodiging
Antwoord van Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
Rece was extremely helpful and…
Rece was extremely helpful and courteous.
2 maart 2026
Review zonder uitnodiging
Antwoord van Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
Called up to confirm a few details and…
Called up to confirm a few details and spoke to reece ( hope ive spelt his name correct) and he was extremely helpful and explained everything clearly! I appreciated it 😬
28 februari 2026
Review zonder uitnodiging
Antwoord van Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
Rees was so helpful and went through…
Rees was so helpful and went through everything he was professional and empathetic and caring
28 februari 2026
Review zonder uitnodiging
Antwoord van Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
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